Booking Conditions
Melau Tours and Safaris Reserve the following rights:
To alter route in the itinerary should conditions necessitate for the good of the client.
Maximum number of passengers, 8 per car.
Payments: - Swift transfer, Bankers cheque, Travelers cheque, and any major credit card are accepted.
RESERVATIONS AND CANCELLATIONS
A 20% non-refundable deposit is required at the time of booking with the balance to be paid at least 60 days before the tour begins. For last minute reservations conditions will change.
CANCELLATIONS:
Prior to tour departure, for cancellations received by us in writing:-
From booking time to 30 days prior :
30% tour cost
29 -15 days prior: 50% tour cost
14 -7 days prior: 75% tour cost
6 days or less prior or no show: 100% tour cost. There are no refunds for unused portions of the program, and refunds will not be made to clients who do not complete the tour for any reason, whatsoever amendments made to the itinerary once paid for, may result in additional costs.
Alterations of tours:
The right is reserved to change any arrangements should conditions so necessitate.
Insurance:
It must be clearly understood that these are adventure safaris and there are certain dangers and risks which are inevitable. Whilst every care is taken for the safety and comfort of our clients, the company accepts no liability for all or any of the following:
* Damage or loss of property of any client, howsoever caused.
* Sickness, infection, injury or death of the clients, howsoever caused.
* Change of itinerary due to road and weather conditions.
* Damages, directly or indirectly, arising out of delays in departure or arrival
including delays occasioned by the missing of road, rail, ship or aircraft connections.
* other likely calamities which may occur while on the safari.
All the above and other unexpected situations can arise before or during any type of vacation. Such an event might cause you to cut short your vacation or cause your trip to be cancelled altogether. Unfortunately, because of the costs incurred by the tour operator, any cancellation after booking incurs financial penalties, up to and including loss of the entire package price. That's why we strongly recommend a Travel Protection Plan offered by an Insurance Agency. For one low per-person price, you can buy peace of mind and keep your vacation worry-free. Ask your travel counselor about it at the time of booking.
Liability:
The Company and its agents act only as agent or agents in all matters relating to tours. The company's liability carried in its own is governed by the respective laws of the country and all claims.
Bank details U.S. Dollar Account:
Beneficiary: MELAU TOURS AND SAFARIS LTD
BANK: DIAMOND TRUST BANK TANZANIA LIMITED
P.O BOX 2502
Branch: ARUSHA CITY BRANCH
Account No: 0000373386
Swift Code: DTKETZTZ
