GENERAL TERMS AND CONDITIONS:
Rates are subject to change without prior notice
Rates are inclusive of Value Added Tax (VAT) @ 12%
Government rates and levies including park fees are subject to change without prior notice
Provisional bookings are held for 2 weeks only before system automatically releases them.
Activities on offer, rates and departure times are subject to change
BWP rates for SADC residents only
DEPOSIT POLICY a 20% Non-refundable deposit required 90 days prior to arrival to
guarantee the reservation. Balance due no later than 30days before arrival.
CANCELATION POLICY FIT’S
No cancellation charges over and above the non-refundable deposit paid will be raised if part or
all of the reservation is cancelled 31 days prior to arrival date.
30 – 20 days prior to arrival = 25% of the total reservation value
19 – 15 days prior to arrival = 50% of the total reservation value
14 – 08 days prior to arrival = 75% of the total reservation value
07 – 0 days prior to arrival = 100% of the total reservation value
CANCELATION POLICY GROUPS (2 DAY SAFARI & MORE)
No cancellation charges will be raised if part or all of the reservation is cancelled 90 days prior to
the scheduled arrival. The following cancellation charges will apply if a cancellation or reduction
of more than 10% of the total rooms reserved occurs, less than ninety (90) days prior to arrival
date: -
90 - 46 Days prior to arrival = 20% of the total reservation value
45 - 30 Days prior to arrival = 40% of the total reservation value
29 - 15 Days prior to arrival = 60% of the total reservation value
14 - 8 Days prior to arrival = 75% of the total reservation value
7 - 0 Days prior to arrival = 100% of the total reservation value
CHILDREN POLICY
Children of all ages welcome. Children of 12 years and under sharing a room with their parents
are accommodated free of charge.
Family tents are the only rooms allocated for families. These tents are furnished with double bed
and a single bed for 2 persons (i.e., maximum 2 adults and 2 children).
Activities and Meals:
Ages 5yrs and under – free.; 6-11yrs - reduced rates., +12yrs - normal rate.
When booking a package Children 0-5yrs FOC; 6-11yrs -50% discount on per person sharing
rate; 12yrs and older –Full adult rate
