Nesh Tours and Safaris - Terms and Conditions
1. Booking and Payment
A deposit of 30% of the total tour price is required to confirm a booking. The remaining balance is due no later than 30 days prior to the tour start date.
If booking within 30 days of departure, full payment is required at the time of booking.
Payments can be made via bank transfer, credit card, or other accepted methods as specified during the booking process.
2. Cancellations and Refunds
Customer Cancellations:
Cancellations received 60 days or more before the tour start date are eligible for a 90% refund of the deposit.
Cancellations received 30-59 days prior are eligible for a 50% refund of the deposit.
Cancellations within 30 days of departure will incur a 100% cancellation fee (no refund).
Company Cancellations:
In the unlikely event that Nesh Tours and Safaris must cancel a tour, we will offer a full refund of all payments made or a credit towards a future tour date, depending on client preference.
3. Changes and Amendments
Customer-Initiated Changes:
Requests to change tour dates or itineraries are subject to availability and may incur additional charges.
Company-Initiated Changes:
Nesh Tours and Safaris reserves the right to alter itineraries due to unforeseen circumstances, such as weather, political unrest, or safety concerns. In such cases, suitable alternatives will be provided where possible.
4. Travel Insurance
Travel insurance is mandatory for all clients. Coverage must include emergency medical expenses, trip cancellation, and loss of personal items. Proof of insurance may be requested.
5. Health and Safety
It is the responsibility of each client to ensure they are medically fit for travel and to seek advice on necessary vaccinations or health precautions for the destinations on their itinerary.
All clients must follow local laws, customs, and any safety instructions provided by tour guides.
6. Liability and Responsibility
Nesh Tours and Safaris shall not be held liable for any injuries, losses, or damages incurred by clients due to factors outside of our control, including but not limited to natural disasters, accidents, or third-party negligence.
We are not responsible for delays or missed services due to airline schedules, strikes, or other transportation disruptions.
7. Accommodation and Transportation
Accommodation is based on double or twin occupancy unless otherwise specified. Requests for single occupancy are subject to availability and additional charges.
Transportation during the tour will be provided as specified in the itinerary. Nesh Tours and Safaris reserves the right to alter transport arrangements if necessary.
8. Photography and Marketing
Photos and videos taken during the tour may be used by Nesh Tours and Safaris for promotional purposes. Clients who do not wish to be photographed should inform the guide at the start of the tour.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the country in which the tour operates. Any disputes shall be resolved in local courts.
10. Acceptance of Terms
By confirming a booking with Nesh Tours and Safaris, clients accept these terms and conditions and agree to abide by them throughout their tour experience.
