Shootout to Millicent and Wycliffe and Right Choice Safari Team! We just finished an amazing, unforgettable 4 days trip in Masai Mara (2 nights); Lake Nakuru (1 night); Lake Naivasha(1hour boat ride on the 4th day). Millicent was excellent in her timely communication with clear answers. Her service was professional. Our driver Wycliffe was a very safe driver, and he was a very knowledgeable guy. ... Read more We have seen a variety of animals thanks to him. Also he was very patient, he made sure we were satisfied at each stop. And the Mara Sopa Lodge, Lake Nakuru Lodge that we stayed in were too notch. The hotel staff were very friendly. Overall it was a hassel free, memorable experience. We highly recommend this tour group if you are planning to travel to East Africa.

We booked The right choice few months before we arrive Kenya, all the questions and information we need were answered very quickly. Then we have issue with Kenya Airways about their flight cancellation and missing luggages. But George and his staff step out of office to arrange the private charter and all nescessary things to make us catching up with our original itinerary. We can't thank them eno ... Read moreugh. The tour guide was amazing in Maasai Mara, he is very knowledged, trying his best to make our trip memorable. I wish I spend more time in Maasai Mara. Regarding to accommodation, all hotels and resorts are perfect and beautiful. Nothing to complain. Highly recommended.

George from Right Choice was excellent in his timely communication with thorough answers. Absolutely no complaints there. The service was professional and competent. Our tour driver Kamal was a lovely and knowledgable guy who achieved everything we set out to see. We saw everything! Even when we didn't see Rhinos in Lake Nakuru (which everyone said was highly likely) we added another park at the e ... Read morend to fill in this missing gap. We couldn't have asked for more in this regard. The tour itself was the classic 8-day tour including Masai Mara, Lake Naivasha, Lake Nakuru, Amboseli and Sheldrick Elephant Orphanage (which we highly recommend). We ended up adding Nairobi NP at the end. Kamal managed to get us to everything on time and gave us the maximum possible safari experience. No technical question about the animals and the country went unanswered. Overall, we are extremely happy with the tour and would have no hesitation recommending Right Choice Safaris to anyone. You will be in safe hands!

The company may be a good tour company but certainly can’t carter to luxury travellers. The communication was nonexistent but most things happened as they our itinerary stipulated. Safaris’s experience was rushed for later part of the trip but that’s because of wrong flights booked and so on.

Right Choice did a great job coordinating a complex itinerary for us in Kenya, and get my highest recommendation.

We booked three separate tours with Right Choice. All three of the guides were excellent and made our experience special:

– Moses took us on a 1-day tour of Nairobi, giving us an insider's look at the capital including Kibera.
– George took us on a 6-day safari to Masai Mar ... Read morea, Lake Nakuru, and Amboseli – pointing out animals we wouldn't have seen on our own and making sure we got every last photo we wanted.
– Julius took us on a 3-day summit of Mt Kenya, making a challenging hike fun while explaining a unique ecosystem.

Pickups before and between tours were seamless. Communication was good throughout – they kept meticulous records of our itinerary and answered questions promptly (shoutout to Millicent in the front office).

There were little touches throughout that really made our lives easier, like letting us store bags in the front office in between our safari and mountain summit so we wouldn't have to carry luggage to the top of a 5000m mountain. George (the owner) even personally met us at our hotel at the end to return them.

A bit of advice: for whatever tour(s) you're considering make sure you're clear on each day's itinerary because distances between parks can be substantial. It was a worthwhile tradeoff for to me in order to see more parks and ultimately more of Kenya, but the days in the van can be long.

Overall, Right Choice delivered on the trip of a lifetime and I'd recommend them for anyone thinking of Kenya.

We had a great time in safari! James was professional, trying to do his best to comfort us. We have seen a variety of wild animals thanks to him. And also matira lodge was satisfied, well-equiped accomodation with fine meals. Thanks for this great opportunity to travel wild africa. We really enjoyed this trip :)

Right choice definitely gave me the best pricing compared to a lot of others and without compromising on service.
George, Manager, was amazing. Extremely nice, helpful and accommodating.
Albert the driver was very patient, knowledgeable and experienced... we couldnt have asked for
better people.
The entire safari was planned meticulously and we had absolutely no reason to complain about an ... Read moreything whatsoever.

Would definitely recommend without hesitation.

The service surpassed expectations. Wycliffe ensured we saw all the Big Five in our day and a half safari. He was happy to stop for photos and drove very competently. The accommodation and food was excellent. Moses and Peter were also very obliging drivers.

Right Choice is indeed a very good option in case you are planning to go to Kenya. The communication by mail is very good and they answer in matter of hours. We had 3 guides in the different parts of our 15 days safari and the three were very nice, good drivers and with wide knowledge about wild life. About hotels, we have only to remark one place that did not meet our expectations, but in total w ... Read moree stayed in 8 different hotels, and besides the one exception the others were very good. People very nice and friendly. In summary we highly recommend to take into consideration this enterprise if you are planning to go to East Africa.

Masai Mara & Nakuru: 30 July 2019; for short version, look below.

I am so conflicted giving this a 2 star rating because we (group of 9, with 7 visiting from the US) had a terrible experience largely due to one person (Julius - experienced but grumpy & rude tour guide who seems to hate his job/life), but the rest of everything else was great. However, Julius largely defined the experience for ... Read more the group that he was driving, so I unfortunately cannot justify more than 2 stars. All 9 of us are avid travelers and visit 3-4 countries every year (4 of us are above the age of 60), with 2 who live and work in Kenya, and there was consensus that these were among the most disrespectful people we’ve met.

We are a large group and worked with George for a few months, during which we made multiple changes and George was absolutely fantastic, accommodating, and patient throughout, designing a customized trip for us - I had decided I would give this operator a 5 star rating even before the trip, but then, enter Julius. Right from day 1, he seemed a bit rude and on edge with his responses to any question. Since we were in a mindset of trying to have fun, and had planned this for months, we ignored it and tried to brush it off. We had 2 vehicles, and the other tour guide, Milton, seemed much friendlier until Julius turned him by day 3, so we had him acting snippy towards the end too. After a few incidents it became hard to ignore Julius’ rudeness (example - at one point when we said it was uncomfortable to have a large empty ice box in the car, as the water he brought had run out anyway, he responded with ’then you have to be uncomfortable’; not even a hint of empathy, or trying to find a solution). Oh and he also whipped out a large machete that was under the seat on at least a few occasions (pretending to clean it) possibly with the aim of intimidating everyone, and I guess it worked. Imagine being in a jungle at the mercy of someone like that (he even looks scary). Both drivers started acting very dictatorial, telling us what the new plan was (different from the itinerary), and not offering any options, or entertaining any suggestions. We finally got a different driver on day 3 (James) who was absolutely fabulous - and told us more about Mara and wildlife in one hour on the freeway, than Julius did in 2 days, but unfortunately he was there only to drive us back home, so we didn’t really get to do any Game drives with him.

TLDR: George - amazing guy, very easy to work with; tour guide Julius ruined the experience with his blunt rudeness; The other guide Milton was okay first couple of days, but also became rather rude after seeing Julius talk to the group with no respect and get away with it. James (who stood in for Julius on day 3 was absolutely fantastic, and well spoken, and the guide we all wished we had through the safari), so be super careful who you select as a tour guide/driver as it is critical in how your experience turns out.