1. INTROUDUCTION MUMWE provides one of the best solutions for your tour and travel needs and preferences. Depending on the size and field of your travel itinerary, we have different products and services to meet your requirements. We provide the tailor-made and customized tour packages made for you by our professional staff and well trained tour guides MUMWE AFRICAN SKIMMER SAFARIS began its business operation as a car rental agency basically with Kampala the capital city of Uganda and transportation solution providing company in January 2012. The company is focusing exclusively in high quality and cost effective Tour and Travel packages and improving the tourism services as well. We are advancing on a tremendous pace with involvement of skilled and experienced people working together in the company. Mumwe is currently doing business in the government of Uganda under the ministry of tourism and heritage, travel industry with Uganda Car Rental Services. 2. OUR MISSION, VISION AND GOALS Our Mission is to achieve the reputation of a quality, high standard & reliable Tour and Travel Company in the tourism industry. We are a Christian based company and honor our God in everything we do. Luke 11:9 Our Vision is to achieve 100% customer satisfaction by delivering quality services at an affordable cost. Our forward vision is to strive to become an entity in tourism industry with honesty. We also believe that for our scope of improvisation – The sky is the limit and we are always ready to take our achievements to the next level. We are growing and would always like to remain on the growing line. Goals. To serve clients and make them satisfied by getting the best services worth every penny they have spent for their vacation. We not only look at making business and earn but to empower youth and help them reach their dreams academically and spiritually so that the company can as well benefit from them for all generations ahead ·To extend our company branches different parts of the world, starting with our neighboring countries and offer exactly what clients to the country need. Becoming a prestigious brand in the tourism industry, that stands to the competition of the Tour and Travel business worldwide Our keys for development: Honoring our God as the most highDesire for ExcellenceTrust and confidence build-up Innovation TransparencyTeamwork We believe in Motivation Collective responsibility and leadership Professionalism and ethics Adding values to our client needs 1. OUR JOUNERY 2012: we started our journey as a small Car Rental Agency in Uganda, providing services to clients in need of self drive trips, trips with driver, airport transfer and wedding car hire. 2013: Mumwe African Skimmer Safaris ventured out to extend services to more car rental by buying 2 cars to help out on the business and enlarging out market base through website designing and social media 2014: we stepped more into the tourism sector by organizing firm trips to our employees, touching the local market through school tours and as well enlarging our base to other continents. A stable office was set up and we had a secure address and location for our clients. 2015: The Company was officially registered and incorporated with the government operating policies hence making us a true and secure company for all clients to work with. 2016: we opened our services to our near countries starting with Rwanda; we extended trips to Rwanda, booking gorilla tracking in Rwanda and self drive trips in Rwanda as well. We as well made partnership with travel agency in Tanzania and Kenya2017: Elected current company leader and working hard toward getting at continental level in tourism, extending our boundaries to as far as southern Africa, Central Africa, middles East and Western Africa. 2017: Elected current company leader and working hard toward getting at continental level in tourism, extending our boundaries to as far as southern Africa, Central Africa, middles East and Western Africa1. OPERATION ON BOARD Mumwe African skimmer Safaris has grown to become an expansive Tour and Travel company employing a big number of people. We have different departments including, the company board of directors, drivers/guides, technical staff, Accounts, organization development committee. Below are some of the posts in the company Name: Roger Mugisha Title: Chief Executive Officer Contact: +256705180161 Email: rrmugishagmail Name: Phionah Asiimwe Title: Company Manager Contact: +256700135510 Email: seephionahphiegmail Name: Brian Muhoozee Title: Technical Personal Contact: +256772162323 Email: muhoozeeyahoo Name: Joy Kanzila Title: Executive Secretary Contact: +256700135510 Email: kanzijoiegmail1. MUMWE: YOUR PROFESSIONAL PARTNER The company has been formed by a group of professionals having vivid experience and wide exposure in Tourism industry. People involved here are young qualified Tour and Travel graduates from the renowned universities across the country. The resource personnel working in the company have been consistently providing reliable support services and consultancy to a wide variety of clients and visitors either in the capacity of executive or as business partner or consultant. Bottom line of the company philosophy is building a long-term business partnership with its clients where interpersonal relationship, reliability and assured service quality are the major building blocks. The key to the company's success is the maintenance of a close working relationship with the clients through ensuring the best possible solutions to their needs; to establish and maintain a thorough knowledge and understanding of client's objective and help them maximize the benefits. We want to establish ourselves as the best choice in Tour & Travel Services by offering the full spectrum of services.1. AREAS OF OPERATION We offer car hire services around Uganda to all districts and major towns at unlimited mileage. We as well do Uganda safaris to Murchison Falls, Bwindi forest, kibale forest, Mt. Rwenzori, Queen Elizabeth National parks and so many more. We as well travel to Rwanda, Kenya, Tanzania and Congo. National Park in Rwanda and other destinations - Akagera National Park - Volcanoes National Park - Nyungwe National Park - Lake Kivu - Kigali city National Park in Kenya and Tanzania other destinations - Lake Nakuru National Park - Masai Mara National Park - Serengeti National Park - Kilimanjaro mountains - Ngorongoro crater lakes 1. SERVICES OFFERED MUMWE AFRICAN SKIMMER SAFARIS LTD, offers a wide range of tour packages to various destinations among which are ; · Wildlife Safaris · Gorilla tracking experience · Chimpanzee tracking tours · Bird watching · Hotel booking · Car hire services · Adventure sports- rafting, bungee jumping, zip lining etc. · Mountain hiking · Flight booking · Chauffer hire · School tours · Voluntary works with tourism · Conferences · Cultural tours · Ushering services · Events management1. LIST OF MAJOR AND SOME PREVIOUS CLIENTS Mumwe African Skimmer Safaris has offered services to various clients under different sectors including, chauffeur hire, self drive trips, group tours, primate tracking tours etc. Below is the list of previous clients and major clients - Kevin Runde - Tristan Loreau - Okello Sharon - Riccardo - Federico - The consulate of Switerzland - - 1. ADDRESS AND LOCATION Business Name: Mumwe African Skimmer Safaris Business Address: Po Box 24986kla Telephone Phone: 0414 699459 Mobile : +256700135510, +256786 202153 Location: Morning Star tower, Along Kampala Entebbe highway, Najjankumbi, Kampala Uganda
