!!!ATTENTION!!! We at SafariBookings received complaints about Tracks Berg Travel not delivering the tours that clients booked! --------
We are very competent in planning, scheduling and coordinating travel arrangements for our customers with honesty, transparency, hospitality and integrity. We also work closely with our customers to achieve the best possible solution for their travel and safari requirement, increased efficiency, best service and most importantly economy in costs. Our emphasis is on excellent service to comparable travel explorations to unique Kenyan game parks, islands and African travel adventure destinations.
Tracks Berg Travel is a registered and professional Travel company that is based in Nairobi Kenya, and operates in Uganda, Tanzania and Malawi. We specialize in all types of safaris and holiday vacations. Our team of highly qualified and motivated staff have the knowledge in tourism and are continually offered refresher courses so that they can provide the tipping edge in the Tourism Industry and able to meet all clients inquiries and solutions.
Service excellence is our motto so we leave nothing to chance. We have always maintained a Professional path of quality service that make every Holiday Getaway a memorable one.
What we do:
We specialize in Air and Road safaris across Kenya, Tanzania, Uganda and Malawi, with a range of other services which include the following, Hotel and Lodge bookings, Air Ticketing, Air Packages, Luxury Safaris, Camping safaris, Short and Long road safaris, Corporate events, Mountain Climbing, Social Tourism, Car Hire, African Artifacts and Handicrafts, Balloon safaris, walking safaris, Excursions, Airport Transfers, Beach and diving holidays, Holiday Packages, Honeymoon packages, (Inbound and Outbound Tours).
Other Products also offered are the special interest safaris, these include Big Game fishing, Marine and River sports, Ornithological safaris, Helicopter safaris, Gorilla Tracking,Photography safaris, Cultural safaris, Ecological and Medical Tourism.
Professionalism, attention to detail, uncompromising safety, passion, flexibility and undivided attention to our clients both Local and International are just some of the core values we hold at high esteem and remain fundamental ingredients of the company’s outlook. Over the years we have seen a significant rise of our client base, this being achieved by offering the highest standard of service through a team of highly motivated, dedicated and qualified staff.
Tracks Berg Travel’s Dedication, Stability and strength has enabled us to offer very competitive Rates and our Professional expertise in the Tourism Industry enables us to create tailor made packages for each of our clients, when ever required.
OUR DRIVERS
For any safari to be successful, it extensively depends on the calibre of the safari driver/guide
Tracks Berg Travel carefully selects responsible, qualified people capable of providing cheerful, caring and attentive service to our clients.
All our safari guides are qualified to KPSGA ( Kenya Professional Safari Guide Association ) Bronze Level and are bilingual, fluent in Japanese, Spanish, Chinese, Korean, Italian, French and German.
We have a wide variety of Authentic African Artifacts and attires that we sell and export worldwide, and to ensure that all packages are delivered on time and handled with care we insist on working with the best and safest cargo handlers.
VISITORS MEET AND GREET.
Tracks Berg Travel Representative meets every visitor arriving at our Airports, Our Professional Representatives are on hand to facilitate flawless arrival and departure formalities
OUR CORPORATE SOCIAL RESPONSIBILITY :
We support and promote eco-tourism in order to ensure that our parks sensitive eco-systems are preserved. We achieve this by exploring the nature of environmental conflicts and challenges at local and national levels.
Wildlife conservation is vital and we help empower the local communities to mitigate human-wildlife conflicts by improving their livestock management practices, also encouraging them to tap into conservation’s financial and social benefits.
We Support under privileged children at the Mother Mercy Children Home which is based in Kenya. It’s a Non-profit making ministry that is sponsored by Mother’s Union of the Diocese of Mt Kenya South with the aim of providing basic needs like food, shelter, medical service, love and education to Vulnerable and destitute orphans.
OUR GOAL :
“Committed to Excellence” we go the extra mile to satisfy our customers by the best service according to their demands. Service excellence is our goal therefore we leave nothing to chance.
CORE VALUES :
What makes us different from the rest is that we are a dedicated Travel company, providing undivided attention to our customers, attention to detail, professionalism, uncompromising safety, passion and flexibility.
OUR SAFARI VEHICLES :
When visiting East Africa we ensure that our clients will travel in up to date and extremely well kept vehicles appropriate to the territory and itinerary. Our Vehicles consist of custom built and specially modified 7 window seat safari vans and custom built four wheel drive safari land cruisers.
Our Vehicles have roof hatches and high ground clearance to optimize all round visibility for game viewing. To ensure maximum comfort and enjoyment of the safari all our clients are offered window seats which means a maximum of seven passengers per vehicle.
In addition each safari vehicle is equipped with a UHF radio set giving country wide communication with our radio room
