East Cape Tours
- Located In:
-
United Kingdom
- Size:
- 20-50 employees (Founded in 1998)
- Member Of:
- ATTA, SATOA, ATOL & SATSA
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $27 to $107 per person per day (USD, excl. int'l flights)
Reviews
Email Helen | 65+ years of age | Experience level: over 5 safaris
In liquidation
3 family members in Sydney Australia booked an expensive itinerary having taken over R300000 only to be told on 2.12.24 they have gone into voluntary liquidation. Only one lodge had received a deposit from us. They appear to have been trading while insolvent. Very unhappy and don't expect to receive any reimbursement.
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Email JENNIFER | 50-65 years of age | Experience level: first safari
Extremely knowledgeable and appeared very enthusiastic about the assignment.
Our agent Cearl Mamey did an exceptional job managing our trip. All venders she selected provided exceptional service. We felt the pricing was of value. Cearl had everything in place when it was time to travel. I will defently seek her services for any future travels she manages at East Cape Tour.
Reply from East Cape Tours
Posted on Oct 29, 2024“Thank you so much for your wonderful review! We’re thrilled to hear that you had such an amazing experience with our holiday packages/tours/safari. Your kind words truly mean the world to us. It was our pleasure to help make your trip memorable, and we can’t wait to assist you again with another adventure in the future!”
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Email Joshua | 35-50 years of age | Experience level: first safari
Cearl Marney planned the perfect vacation for us!
We started with only a vague idea of what we wanted out of our vacation: a safari. Cearl was absolutely amazing in helping us decide between various lodges and quickly getting prices and availability. When we had a change of plans and wanted another day she went out of her way to help us get another night at the lodge we were already at. All travel, from drivers to flights were taken care of and everything worked flawlessly. Cearl was truly fantastic throughout the entire planning process!
Reply from East Cape Tours
Posted on Oct 29, 2024“Thank you so much for your wonderful review! We’re thrilled to hear that you had such an amazing experience with our holiday packages/tours/safari. Your kind words truly mean the world to us. It was our pleasure to help make your trip memorable, and we can’t wait to assist you again with another adventure in the future!”
MY
Email Bethany | 20-35 years of age | Experience level: first safari
Very Helpful and Smooth
Cearl Marney was really helpful in answering questions about the tour that we were interested in, and the whole process of booking the tour was very smooth and easy. She communicated promptly and professionally, and we ended having a wondering time at Amakhala Game Reserve!
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Email Jane Roehrig | 65+ years of age | Experience level: 2-5 safaris
Excellent, personalized and professional service
Cearl from East Cape Tours is a gem. She helped me plan this trip for my family. Our grandkids can't stop talking about what a wonderful time we all had. We visited Victoria Falls and stayed at Stanley & Livingston where we enjoyed delicious meals, a game drive, and an amazing cruise on the Zambezi River. Next, we visited Londolozi. Words cannot even begin to describe this resort. We spent three nights there and saw the Big 5 plus an incredible menagerie of animals. The food and service were over the top. Everything was excellent. We felt special and pampered. Cearl promptly answered all my emails - and there were several! I had so many questions and concerns and she reassured me that she would take care of everything, which she did. This was our second trip to South Africa and this time, we picked the BEST travel agent. Thank you so much for planning our trip of a lifetime!
FR
Email Frantz | 50-65 years of age | Experience level: first safari
Very nice experience
Good organisation, very good support before the trip
Thanks
Email Helen | 50-65 years of age | Experience level: first safari
First Class Service
We have just returned from South Africa for which Cearl at East Cape Tours did the organising of internal flights, accommodation and the Safari. The service we received was first class. Cearl was really helpful, professional, knowledgable and efficient. Thank you
Amazing Trip all thanks to Valencia!
For our first safari in Africa we decided to go to Sabi Sands private game reserve which was incredible. The whole process went seamlessly thanks to our amazing agent Valencia Sifo. She was extremely responsive and very helpful at answering all our questions for the trip. I would highly recommend her to help you plan a trip of a LIFETIME! Thank you Valencia.
Flexible, trustful, reactive, good choices - highly recommended
My trip was planned by Denise and Colin. First of all they took into account that I've already booked something in 2020 (than Covid came) - perfect!
I wished that they plan only few things and not the overall trip and they showed a lot of flexibility in the planning to make it tailor-made for me. Overall they invested a lot of time and I never got the impression, that they didn't want to! In my opinion prices where also very fair.
Places and drivers where very nice and the most important: As I once had a problem with an extra-booking with an external provider (where East Cape Tours didn't do anything wrong), they where very reactive also in the evening to sort the problem out.
Would recommend to anyone to plan a trip with East Cape Tours!
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Email Prerana | 35-50 years of age | Experience level: first safari
Excellent !!!
Jacky is the best! Right from day 1 she was helpful. She listened to our requests and came back with excellents deals and worked well with our budget. East cape tours are prompt and respond quickly. Even with the time differences, they come back with quick responses and work efficiently with their clients. I will recommend them to my friends and family for future travel adventures.