East Cape Tours Staff
East Cape Tours
- Offices In:
-
United Kingdom
- Size:
- 20-50 employees (Founded in 1998)
- Member Of:
- ATTA, SATOA, ATOL & SATSA
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $28 to $113 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Julia | 50-65 years of age | Experience level: first safari
Professional in every way
Cearl was our tour operator. After interviewing us, she went about organizing the perfect trip. We were supposed to go 4/2020 and we subsequently had to reschedule the trip 3 more times before we went this year. She canceled and rebooked this long trip for us each time professionally and patiently. We even changed the itinerary once. This was a fantastic trip, exceeding our expectations. At the end, we tested positive for Covid ( we had no symptoms) and could not fly back to the USA. We found out late in the evening of our last night. I emailed Cearl and she was on the spot, explaining the next step and setting us up to quarantine in a wonderful place. It is so important to have a good tour operator. Also, we are thankful we got travel insurance.
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Email jeffrey roberts | 50-65 years of age | Experience level: first safari
Wow just awesome, great advice, everything went perfectly.....
We originally booked this tour in 2018, so with everything going on, we had to cancel and move it twice. Each time, we had the same rooms and hotels. I was extremely impressed with the hotels B&B's on the garden route. It seemed like each was better than the next, each detail was taken care of. The Safari at Tau game lodge was also perfect. We have the family suite so we had a common living room with our friends which worked out great. I would certainly use east cape tours again. They were available while we were on the road and got back to us quickly when we had questions and provided good timely answers. they were very helpful.
Email Zovuyo Yazini | 35-50 years of age | Experience level: 2-5 safaris
Best service, ptompt responses
Great service. I was kept informed and updated with info continuously
Excellent Service!
Communication was excellent, always ready to assist. Found the perfect place and then upgraded it!
Email Marie | 50-65 years of age | Experience level: over 5 safaris
Brilliant from start to finish!!
Cearl our initial contact with the company was so good at explaining the options to our safari trip and kept me reassured that our booking was safe throughout the 2 year lockdown in South Africa. We recently got to take our holiday to SA and the Safari to Gondwana was the highlight of our family trip!! The place, accommodation, food were without fault and our tour guide "Mark" was exceptional, so knowledgeable and passionate about all the animals and he went above and beyond what we ever expected!! A truly lovely fella and his driving skills in the rough terrain was pretty amazing too!!
An overall fantastic safari..
DE
Email Katrin | 50-65 years of age | Experience level: 2-5 safaris
Booking a lodge and a car made easy, safe and pleasant.
Jacky from East Cape Tours was amazing. Her communication was always prompt, so friendly and competent, she even rang me once so we could have a quick chat to get to know and trust each other. Jacky quickly understood our needs and responded to it perfectly. What she found for us was just 100 percent what we had been looking for. Jacky made booking our SA experience really easy and pleasant.
Email LUCY | 50-65 years of age | Experience level: 2-5 safaris
Very professional, they definitely know Africa.
This was a delayed trip and should have been for the British & Irish Lions Tour, but we had to change the date and redo the itinerary. Stephanie was fabulous, all my queries were promptly answered, suggestions to itinerary changes were perfect and all the properties we stayed in, recommend by East Cape Tours, were excellent. Costing was kept to minimum which was a bonus. Nothing was too much trouble.
East Cape included a brilliant Wine Tour in Franschoek and a Coastal Explorer Trip in Knysna, which was upgraded to a Whale Watching Tour.
We decided to drive Route 62 instead of the normal Garden Route, from Franschoek to Knysna and loved everything about it. Lots of places to stop and break up the journey, its about 6hours non stop driving.
Definitely put Woodhall Hotel and Spa, Elephant Hill and Villa Afrikana, Knysna on the itinerary. Both fabulous, friendly properties, great food, brilliant staff and good locations for some peace and quiet. Our choice of Safari at Pumba was based on East Cape Tours recommendation and a friend had stayed a few years before. It was brilliant, our Ranger {Brando} was knowledgeable, interesting and we felt in very safe hands.
I would definitely use East Cape Tours again and have recommended them to friends.
DE
Email Reimer | 50-65 years of age | Experience level: 2-5 safaris
Excellent service and brilliant communication
Our safari tour was delayed due to Covid from January 2022 to October 2022. Stephanie took care of us in reorganizing everything. Communication was outstanding and the whole trip was flawless and a great success.
Thanks again for all of your support.
Reply from East Cape Tours
Posted on Nov 17, 2022Hi Reimer
Many thanks not only for your great review, but also for bearing with us through Covid we really appreciated it and am very glad it was worth the wait.
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Email Andrew | 20-35 years of age | Experience level: first safari
Amazing!
From start to finish I was completely blown away on my experience. Shaun and Valencia helped us book and they were there to answer any questions during the whole process (there was a lot).
When we got to Simbavati Amani Camp we did not know what to expect, and lets just say it didnt disappoint. The accommodations were phenomenal. But one thing that completely blew me out of the water was our safari guide (JV). His attitude, knowledge of animals, experience, and friendliness really made our trip. Countless times our group talked amongst ourselves that JV really made our trip whole. Through continuous long days of safaris, he always had the best attitude and passion towards tracking these animals.
After our experience at Simbavati Amani, and our experience with JV, I can assure that my next safari tour will be with JV again.
Also I would like to note that Ishmael was also amazing. Ishmael was our waiter/bartender/etc and he was on top of the ball throughout the whole stay. He was unbelievably likeable and friendly, but also extremely experienced. He made me feel as if I was at a Ritz-Carlton the way he took care of us.
Lastly, the food was amazing. Momma Kate was our cook and I cant stop raving about her food. It was authentic, fresh, and cooked to perfection.
Nonetheless, I had the best experience I could have imagined, and I have JV, Ishmael, and Momma Kate to thank for that.
Til next time!
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Email Mike | 20-35 years of age | Experience level: first safari
Best Experience/Trip of my life
I have been on many vacations previously. This is single-handedly the best experience I have ever had. It was unlike anything I have done before. Not only was the safari itself amazing, but the staff was even better. We saw everything that we had hoped to see and then some.
This is due to our AMAZING tour guide JV. His knowledge in his field is absolutely unrivaled. Any question we had there was an answer for. He knew exactly where to look to insure that we saw everything, and was able to explain it to someone not as educated with extreme patience and full of information.
In addition we had our chef, Mama Kate, made some of the best food that I have ever had. She catered to a few preferences our group had and still made food that felt authentic to South Africa while still maintaining a familiar feel of something home-cooked. She sure was able to make sure we had the energy we needed for the long days!
Ish was our bartender and that man can make a drink! Incredibly friendly and tentative. Like everyone else, he made sure that we had everything that we needed at all times. When he wasn't making drinks he was telling stories and having a great time hanging out with the rest of us as well.
The rest of the staff that we did not spend as much time talking to yet was still around was amazing as well. The place truly felt like home with all of the smiling faces and welcoming people.
I cannot express enough how satisfied I am with the trip and how these new friends of ours made it that much better. Thank you so much. If anyone is on the fence, let this be your sign, book it ASAP!