Reviews

Sort By: Date Most Helpful 91-100 of 119 Reviews
Tony   –  
United States US
Visited: July 2024 Reviewed: Jul 22, 2024

Email Tony  |  35-50 years of age  |  Experience level: first safari

Easy to work with
5/5

We used Elephant Heard for our 4 day safari at Kruger park. Bev was our contact from booking all the way though our stay. We really liked that they were a local company and available the whole trip if we had any questions or issues, Bev even picked us up from the airport. From pick up to drop off, everything was taken care of, we didn't have to worry about any logistical details. My family and I typically travel independently, but for the safari it was nice to just relax and take in all of the sites. This experience exceeded my expectations, I still can't believe the abundance of animals there are in the park. Lastly, it was a great value, our Lodging at the Zarafa was beautiful and included all the meals, they were delicious and the service was first class.

Osric   –  
Qatar QA
Visited: July 2024 Reviewed: Jul 22, 2024

Email Osric  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent tour, knowlguide. Big 5 all seen
5/5

We booked with Elephant herd tours on recommendation of our Airbnb host. They were responsive and contacted us immediately. Though not cheapest, they wre happy to pick us up from our accommodation which was importantfor us. Our guide Vobu arrived on time. We made the kruger gates on time for the 6am open and were lucky to see the big 5 though of course this isn't guaranteed. Our guide was super knowledgeable and the elephant herd team have an advantage working with their team of other guides to gives their clients the best chance to see the animals. We chose the morning half day tour as our party included younger kids. It was freezing in the early hours but an awesome experience

Kailash   –  
India IN
Visited: July 2024 Reviewed: Jul 25, 2024

Email Kailash  |  65+ years of age  |  Experience level: first safari

SA trip started with Cape Town and continued with this tour,It was amazing to see all the beautiful.
5/5

This was a beautiful trip which allowed me and my family to explore the jungle safari.Thanks

Corey & Moira   –  
United States US
Visited: July 2024 Reviewed: Aug 5, 2024

Email Corey & Moira  |  50-65 years of age  |  Experience level: first safari

Incredibly professional and knowledgeable
5/5

We had 2 all-day safaris with Elephant Herd Tours & Safaris at the Kruger National Park.

Our guide, Remember, was prompt, courteous and provided warm blankets for us to use during the chilly early morning start to our excursions. He is exceptionally knowledgeable on all aspects of both the wildlife and the terrain and his commentary was not only informative but very funny! I’ll never forget “the ugly five” when we saw warthogs and hyenas 🤣🤣🤣

We were privileged to see ALL of the Big 5 too including the elusive white rhinos and a leopard after a kill. We had extremely close and exciting encounters with 2 lionesses and numerous herds of elephant and Cape buffalo! Utterly breathtaking!!

He was exceptionally kind and deeply concerned when our friends’ teenage son had a seizure in the safari vehicle while on our 2nd day out in the park and radioed ahead so we could be met by a closed vehicle to take us back to our resort earlier than expected.

This tour group is top notch and we couldn’t recommend them more highly!

Winnie   –  
Canada CA
Visited: August 2024 Reviewed: Aug 11, 2024

Email Winnie  |  50-65 years of age  |  Experience level: first safari

Brandon is great with our requests and planned our bookings in three different lodges .
5/5

It was first time for our family of three visiting Kruger park areas from Vancouver BC Canada. We like to learn the local culture and do safari . Brandon ‘ company helped us booked lodges with great accommodation, food and experienced safari guides. He also provide us one of the best local safari guide to Kruger park. The half day in Kruger park , our guide already showed us the big five. It gave us a glimpse of what we will see more on the private reserve of other lodges.
It was truly amazing experience for our first S Africa trip.

Sue   –  
United States US
Visited: June 2024 Reviewed: Aug 14, 2024

Email Sue  |  65+ years of age  |  Experience level: over 5 safaris

Wonderful!
5/5

Wonderful experience, thank you! The tour guide was amazing.

Dylan   –  
South Africa ZA
Visited: July 2024 Reviewed: Aug 14, 2024

Email Dylan  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent experience
5/5

Excellent experience overall. Easy communication, easy booking process. Most importantly the experience was incredible for my kids, made it so special for them

James   –  
France FR
Visited: August 2024 Reviewed: Aug 26, 2024

Email James  |  35-50 years of age  |  Experience level: first safari

We did our homework...Narrowed Down to Elephant Herd from 5 vendors, NO REGRETS!!
5/5

We first found out about Elephant Herd "EH" through Safari Bookings. We have reached out to approximately 5 service providers, and ultimately settled for Elephant Herds for 3 simple reasons:

1) Fast Bias of Action
2) Customer-Oriented/Hospitality
3) Price - Experience Ratio

Where it took us about 3-4 days on average to hear back from other providers, EH on average came back in 0.5-1 day, with very concise and informative experience. Not only was Bev super patient, she was practical - and even proposed a couple version of itineraries to our needs.

We coordinated with Bev, and found out it's a relatively cozy family-owned dedicated team, where they focus on the quality instead of quantity of service. For example, due to a delay of flight from Europe, we missed Day 1's night safari drive - team EH was proactive enough to suggest on their own accord a replacement in Day 2, allowing us the full experience, we even had the owner Brandon picked us up one of the evenings himself.

In terms of Price - Experience ratio, team EH ensures the best - for example, in typical Kruger safari drives - most cars would be loaded to the maximum of 9, whereas in EH, they focus to ensure no more than 6 per jeep. These are the small little things that stands out.

We also had a lovely time with one of their guides, Bhekifa, and it felt more like a tour with a long lost friend, that has deep knowledge and great hospitality across.

Once again, a big thank you to team EH for the fantastic experience - they may not be the biggest in the industry, but they are certainly big in EXperience and ensuring a great memory in Africa.

Roeland   –  
Belgium BE
Visited: July 2024 Reviewed: Sep 7, 2024

Email Roeland  |  50-65 years of age  |  Experience level: first safari

The perfect mix of expertise, customer orientedness and quality
5/5

Feedback to Bev Miller and colleagues : THANK you for the unforgettable experience you gave us with this magnificent travel arrangement. It will be a lifelong highlight for me as long as my brain will work properly.
A nice compliment to Trevor who helped the full day Kruger safari to become an unforgettable birthday.
Specifically to Bev : you are the BEST person who crossed our path during our wonderful South Africa trip. Hannah and I will always remember your friendliness and how your arrangements and efforts were targeted and did contribute to our joy of travelling through your country.

Feedback to Zarafa (if you want to pass it on) : very nice setting and environment.
Enough space, beautiful accomodation, coffee and tea available.
Barry was very welcoming and friendly.
We received a very nice breakfast and lunch box for the full day Kruger safari, very much appreciated.
Some minor attention points :
- I would have loved a table in the (spacious sleeping) room to sit at, and to arrange my papers and read
- I missed a good reading lamp at the bedside
- Several power sockets were not easily accessible

Feedback to Umkumbe River Lodge (if you want to pass it on) : nice and professional welcome by our guide Shannon who looked after us during our stay.
The 'Buffalo' lodge was big, nice and clean. Coffee and tea available.
The careful arrangement of the mosquito nets was appreciated.
The safari drives with Shannon were excellent (4 x leopard, pangolin !).
Good meals : lunch, BBQ diner and buffet breakfast.
Beautiful river view at the restaurant.
Some minor attention points regarding the lodge :
- The outside shower was difficult (temperature either too cold or too hot, balance was difficult)
- WiFi in the lodge would have been appreciated
- International power socket would have been nice

Cara   –  
Australia AU
Visited: September 2024 Reviewed: Sep 23, 2024

Email Cara  |  20-35 years of age  |  Experience level: first safari

The most amazing experience ever
5/5

The whole trip was organised to our needs and wants. Brendon and Bev made sure all our questions were answered and checked in throughout the trip. This reassured us as two females travelling to South Africa for the first time they made us feel safe. We were picked up by Bhekifa from Johannesburg, he was an amazing driver and very knowledgeable and had so much love for the animals when talking about them. Our tour guide on the morning Game was Trevor, he managed to find 4/5 animals of the big 5 within the first hour of our drive. He was so passionate and knowledgeable on all the animals and Kruger National park. The Accomodation we were provided exceeded our expectations. Zarafa was our first stop and absolutely breathtaking, so beautiful and the service from the staff and owner was so accomodating to our needs. Overall had the best time on our 5 day safari tour with the Elephant Herd Tours and Safaris and you should definitely book with this company.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 2
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