Reviews

Sort By: Date Most Helpful Rating 171-180 of 222 Reviews
Amit   –  
United Kingdom UK
Visited: July 2020 Reviewed: Jul 26, 2020

Email Amit

Excellent customer service
5/5

We were booked for safari in February 2020 but had to cancel due to very ill health. Robert was so easy and good to deal with, taking the pressure out of the situation. We were looking to reschedule later in the year but because of Corona virus we cancelled and asked for a refund. He dealt with it seamlessly and very professionally. Cannot wait to book again!

Mikiko   –  
United States US
Visited: January 2020 Reviewed: Apr 22, 2020

Email Mikiko  |  50-65 years of age  |  Experience level: first safari

Excellent experience dealing with Explorer Kenya Tours & Travel
5/5

I booked a 7 day safari trip for my family scheduled to start in late June 2020, back in January 2020. Sadly, with the ongoing global Covid-19 pandemic, I made a decision to cancel the trip in early April. Therefore, the only experience I have had with Explorer Kenya was through emails with Robert Murigi, but based on that experience, I cannot recommend them highly enough. Robert is very professional, knowledgeable, efficient and conscientious. Initially when I was researching I reached out to a number of tour operators, but Robert really stood out by the promptness and completeness of his answers to my emails. I felt very comfortable dealing with him and felt confident about making a booking with them and sending a deposit for the trip. When I made a difficult decision to cancel the trip in early April, the request was promptly dealt with and my deposit was refunded within days. The whole experience has been so smooth and first rate. I have 100% confidence in them and I am already looking forward to contacting them again about booking a safari trip when Covid-19 is under control and the travel becomes safe again.

P_Gillbert   –  
United Kingdom UK
Visited: March 2020 Reviewed: Mar 28, 2020

Email P_Gillbert  |  20-35 years of age  |  Experience level: 2-5 safaris

Spectacular trip with a great Guide,Jonathan!!
5/5

Me and my girl friend did a 3 days through the masai mara,In the month of March with this great company explorer Kenya Safaris.This tour was nothing short of amazing.
The Masai Mara was so overwhelming in its beauty that we would describe this holiday as the best one we had ever booked for.
We were very lucky because we saw lions on the very first day just before arriving at our Camp Ashnil Mara.
On the second day we did a full day game drive,we saw lot of animals,our driver Jonathan was very nice and knowledgeable, he was actually the best,he was able to get to five cheetahs sneaking up on a prey ...and so many more incredible sights.He certainly made sure that we got the most out of our trip,We will remember the trip,and him,for a long time to come.

Cian   –  
Ireland IE
Visited: March 2020 Reviewed: Mar 10, 2020

Email Cian  |  20-35 years of age  |  Experience level: first safari

Honeymoon
5/5

We have had the most fantastic time on our trip here in kenya, our tour guide/driver Jonathan was extremely friendly with excellent English and very experienced when it came to off roading and spotting animals. Seeing 4 out of thr great 5 was an amazing experience and we woud highly recommend for people to do the trip.

Per   –  
Sweden SE
Visited: February 2020 Reviewed: Mar 7, 2020

Email Per  |  35-50 years of age  |  Experience level: first safari

Great safari experience with skillful guide!
5/5

Our private two day safari to Tsavo West was an unforgettable experience! Our guide was very skillful and we managed to see a lot of animals. We need to get back to see the big cats though:)

Coralie   –  
France FR
Visited: January 2020 Reviewed: Mar 6, 2020

Email Coralie  |  20-35 years of age  |  Experience level: first safari

Perfectly organized, super guide, best pricing!
5/5

Everything went as expected, even better! The communication with Robert for the organization of the tour was very clear and prompt, and we won't forget the kindness of our guide Solomon who was very flexible and we have seen many animals thanks to him - we actually got the luck to have lunch in the car, but surrounded by 5 lionesses (incredible experience)! And they offer reasonable pricing compared to all the other agencies that we've contacted (for the exact same service). We 100% recommend this agency!
We went in January which is not the migration time, which means less animals but also less tourists, so we could enjoy the beautiful landscapes that Masai Mara has to offer without being surrounded by many other vans.

Alessandro   –  
United Kingdom UK
Visited: March 2020 Reviewed: Mar 5, 2020

Email Alessandro  |  35-50 years of age  |  Experience level: 2-5 safaris

Highly recommended!
5/5

The booking process was very efficient, I had few requests and Robert always replied to my emails within 24 hours.
The real star of our Safari (3 days at Masai Mara) was Jonathan, our driver and guide. He is very professional, knowledgeable and a good company.
Jonathan delivered an excellent safari despite the very difficult conditions (wet and rainy). He is an incredible driver and managed to drive through (a lot of) mud, while other drivers from other tour operators got stuck. No doubts that a less experienced driver would not have delivered such a great experience.

Wentao   –  
China CN
Visited: February 2020 Reviewed: Mar 5, 2020

Email Wentao  |  35-50 years of age  |  Experience level: first safari

6 days fantastic Kenya safari tour with excellent guide Martin Kamau
5/5

During 6days safari tour, we visited masai Mara reserved park, Lake Nakuru, Amboseli park, which are amazing experience. Martin is a perfect and professional wild animal guide, what excellent man!With his professional safari tracking, We already witnessed big five, black rhinoceros (very lucky for witnessing, just only four at Masai Mara reserves ),cheetahs, leopard, warthog,white rhinoceros, thomson gazelle, yellow baboon, olive baboon,ostrich,golden jackal, black back jackal,Fox, meanwhile, many birds just like fish eagles, black wing stilt,avocet,cattle egret, great white egret, sacred ibis, lesser flamingo, greater flamingo, Africa spoonbill, kori bustard. all for a word, we are so lucky for have a chance to witness that with our excellent wild animal guide, Martin. Here very very appreciate for what he have done already .Because we love watching birds, Martin took us to Lake Navaisha to witness fish eagles catching fish from lake. That is perfect experience for us in our mind. Absolutely,We think we have already done right thing to book the 6 days safari tour. We promise you can enjoy everything from the whole tour with Martin if you love wild animals and especially watching birds.So until now, we still feel like very happiness and lucky when we return perfect memories in our mind. You can have a chance to keep very close with lions, elephants, so exciting! That is just at Africa, only at Kenya, Masai Mara reserved, everything is great! Absolutely We here recommend for you to book the 6 days safari tour with Martin, with explore Kenya tour&travel company. They definitely deserve all.

Here we sincerely appreciate for our excellent guide, Mr Martin Kamau; our pleasure for staying with you for 6 days, we learned more knowledge about wildlife from you, thanks again! We also appreciate for Purity Kiruki here, kept close touch with us and make tailored professional itinerary for us, many thanks for your good work. Finally, thanks for Kenya! Beautiful country and kind people!

Stephanie   –  
United Kingdom UK
Visited: January 2020 Reviewed: Mar 4, 2020

Email Stephanie

Thank goodness we had the very best driver
5/5

We were picked up from our Nairobi hotel by John Kariuki and prepared for the (quite long) drive to the Ashnil Camp in Masai Mara. We were unlucky with the unseasonably wet weather which made some of the Jeep tracks challenging at best. Where we hit gold was with our driver.... he was amazing and refused to allow the conditions to spoil our experience in any way - in fact some spectacular off road driving added to the excitement!. He had amazing knowledge of the park, animals and Kenyan history. Many drivers were getting stuck in the mud and we rescued a few - all the drivers seemed to look to John for advice and I think he was pretty much the only driver who didnt get stuck once! He knew where to go and we saw so much wildlife - 4 out of the big 5 apart from Rhino - we saw Lions, Leopard and Cheetahs plus the Elephants, Warthogs, Zebra, Topi, Hippo (their rumbles gently woke us up in the mornings) plus many many more animals and birds - it was truly sensational. The camp was great and well equipped - very friendly and not too large. Moses in the restaurant welcomed us by name each morning and evening and our Tent helper Cobi was a pleasure. All in all it was super and we'll be back in the July/Aug for a different view with the migration.

Mark Groesbeck   –  
United States US
Visited: February 2020 Reviewed: Mar 4, 2020

Email Mark Groesbeck  |  65+ years of age  |  Experience level: first safari

OVER THE TOP IN EVERY WAY!
5/5

We found Explorer Kenya online -- LUCKY US. From the first email correspondence with Purity to the last goodbye at the airport with Sammy, we had an incredible experience. We were met at the airport in Nairobi and the tour company anticipated our every whim. They treated us as if we owned the company. The tour was tailored exactly as we had requested. The overnight lodgings were 5 star and kept true to the ambiance of their surroundings. Sammy, our driver and guide was first rate. We would ask for him again! Sammy not only found animals for us to photograph, he would approach them from specific angles allowing us to be very close for pictures while ensuring spectacular backgrounds. We learned a lot from his 30 years of experience and also benefited from his superior driving skills. While we had a large and "beefy" Land Cruiser, Sammy could negotiate a mud hole as deftly as if he were threading a needle. We never got stuck, but we did pull a few other vehicles out of the mud. I cannot thank Sammy, Purity, and Explorer Kenya enough for a wonderful experience.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 214
  • 4 star 6
  • 3 star 1
  • 2 star 1
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Explorer Kenya Tours & Travel, not SafariBookings
  • The tours offered by Explorer Kenya Tours & Travel are subject to their terms & conditions