Part of the team in our office in Nairobi
Explorer Kenya Tours & Travel
- Office In:
- Size:
- 20-50 employees (Founded in 2006)
- Member Of:
- ATTA, KATO & EAWS
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $600 per person per day (USD, excl. int'l flights)
Reviews
MX
Email Georgina | 20-35 years of age | Experience level: first safari
Excellent attention and quick refund due to Covid
At first I was a bit scared of reserving online without knowing Robert, but as soon as read the reviews and started emailing him, his attention and details made me feel confident.
My trip was supposed to be on May and he was super comprehensive so he suggested some options and unfortunately my honeymoon ended up being canceled because of COVID. From Robert’s side, the communication was super quick and the refund was made the day after I let him know I needed to cancel but I will definitely try to go as soon as I can and will not doubt to book with Explorer Kenya.
DE
Email Sven | 35-50 years of age | Experience level: first safari
Excellent communication and quick refund due to COVID-19
Unfortunately we couldn’t come because of COVID-19. The communications with Robert from Explorer Kenya Safari was excellent and the refund of our deposit came within some days.
We are looking forward to book again for 2021 or 2022.
Email Sonia Shah | 20-35 years of age | Experience level: over 5 safaris
Scenic Samburu
Once again we had the pleasure of booking with Robert. His service and communication was exceptional. He ensured that we get the best deal from the beginning. Thank you Robert!
Our trip began on a Friday morning with Jonathan Maina. This was the second time we went on safari with him and the service we received was exceptional. He made us feel at home throughout and was very flexible with our schedules. Jonathan is very knowledgeable about the surroundings and game around in Samburu. We were lucky to spot a stripped hyena amongst the Samburu five which are the grevy zebra, reticulated giraffe, gerenuk impala, somali ostrich, beisa oryx.
Overall we had an amazing trip for the second time with Explorer Kenya and would definately book with Robert and go on safari with Jonathan.
Excellent customer service
We were booked for safari in February 2020 but had to cancel due to very ill health. Robert was so easy and good to deal with, taking the pressure out of the situation. We were looking to reschedule later in the year but because of Corona virus we cancelled and asked for a refund. He dealt with it seamlessly and very professionally. Cannot wait to book again!
US
Email Mikiko | 50-65 years of age | Experience level: first safari
Excellent experience dealing with Explorer Kenya Tours & Travel
I booked a 7 day safari trip for my family scheduled to start in late June 2020, back in January 2020. Sadly, with the ongoing global Covid-19 pandemic, I made a decision to cancel the trip in early April. Therefore, the only experience I have had with Explorer Kenya was through emails with Robert Murigi, but based on that experience, I cannot recommend them highly enough. Robert is very professional, knowledgeable, efficient and conscientious. Initially when I was researching I reached out to a number of tour operators, but Robert really stood out by the promptness and completeness of his answers to my emails. I felt very comfortable dealing with him and felt confident about making a booking with them and sending a deposit for the trip. When I made a difficult decision to cancel the trip in early April, the request was promptly dealt with and my deposit was refunded within days. The whole experience has been so smooth and first rate. I have 100% confidence in them and I am already looking forward to contacting them again about booking a safari trip when Covid-19 is under control and the travel becomes safe again.
Email P_Gillbert | 20-35 years of age | Experience level: 2-5 safaris
Spectacular trip with a great Guide,Jonathan!!
Me and my girl friend did a 3 days through the masai mara,In the month of March with this great company explorer Kenya Safaris.This tour was nothing short of amazing.
The Masai Mara was so overwhelming in its beauty that we would describe this holiday as the best one we had ever booked for.
We were very lucky because we saw lions on the very first day just before arriving at our Camp Ashnil Mara.
On the second day we did a full day game drive,we saw lot of animals,our driver Jonathan was very nice and knowledgeable, he was actually the best,he was able to get to five cheetahs sneaking up on a prey ...and so many more incredible sights.He certainly made sure that we got the most out of our trip,We will remember the trip,and him,for a long time to come.
IE
Email Cian | 20-35 years of age | Experience level: first safari
Honeymoon
We have had the most fantastic time on our trip here in kenya, our tour guide/driver Jonathan was extremely friendly with excellent English and very experienced when it came to off roading and spotting animals. Seeing 4 out of thr great 5 was an amazing experience and we woud highly recommend for people to do the trip.
SE
Email Per | 35-50 years of age | Experience level: first safari
Great safari experience with skillful guide!
Our private two day safari to Tsavo West was an unforgettable experience! Our guide was very skillful and we managed to see a lot of animals. We need to get back to see the big cats though:)
FR
Email Coralie | 20-35 years of age | Experience level: first safari
Perfectly organized, super guide, best pricing!
Everything went as expected, even better! The communication with Robert for the organization of the tour was very clear and prompt, and we won't forget the kindness of our guide Solomon who was very flexible and we have seen many animals thanks to him - we actually got the luck to have lunch in the car, but surrounded by 5 lionesses (incredible experience)! And they offer reasonable pricing compared to all the other agencies that we've contacted (for the exact same service). We 100% recommend this agency!
We went in January which is not the migration time, which means less animals but also less tourists, so we could enjoy the beautiful landscapes that Masai Mara has to offer without being surrounded by many other vans.
Email Alessandro | 35-50 years of age | Experience level: 2-5 safaris
Highly recommended!
The booking process was very efficient, I had few requests and Robert always replied to my emails within 24 hours.
The real star of our Safari (3 days at Masai Mara) was Jonathan, our driver and guide. He is very professional, knowledgeable and a good company.
Jonathan delivered an excellent safari despite the very difficult conditions (wet and rainy). He is an incredible driver and managed to drive through (a lot of) mud, while other drivers from other tour operators got stuck. No doubts that a less experienced driver would not have delivered such a great experience.
