Part of the team in our office in Nairobi
Explorer Kenya Tours & Travel
- Office In:
- Size:
- 20-50 employees (Founded in 2006)
- Member Of:
- ATTA, KATO & EAWS
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $600 per person per day (USD, excl. int'l flights)
Reviews
US
Email Mikiko | 50-65 years of age | Experience level: first safari
Excellent experience dealing with Explorer Kenya Tours & Travel
I booked a 7 day safari trip for my family scheduled to start in late June 2020, back in January 2020. Sadly, with the ongoing global Covid-19 pandemic, I made a decision to cancel the trip in early April. Therefore, the only experience I have had with Explorer Kenya was through emails with Robert Murigi, but based on that experience, I cannot recommend them highly enough. Robert is very professional, knowledgeable, efficient and conscientious. Initially when I was researching I reached out to a number of tour operators, but Robert really stood out by the promptness and completeness of his answers to my emails. I felt very comfortable dealing with him and felt confident about making a booking with them and sending a deposit for the trip. When I made a difficult decision to cancel the trip in early April, the request was promptly dealt with and my deposit was refunded within days. The whole experience has been so smooth and first rate. I have 100% confidence in them and I am already looking forward to contacting them again about booking a safari trip when Covid-19 is under control and the travel becomes safe again.
Excellent customer service
We were booked for safari in February 2020 but had to cancel due to very ill health. Robert was so easy and good to deal with, taking the pressure out of the situation. We were looking to reschedule later in the year but because of Corona virus we cancelled and asked for a refund. He dealt with it seamlessly and very professionally. Cannot wait to book again!
Email Sonia Shah | 20-35 years of age | Experience level: over 5 safaris
Scenic Samburu
Once again we had the pleasure of booking with Robert. His service and communication was exceptional. He ensured that we get the best deal from the beginning. Thank you Robert!
Our trip began on a Friday morning with Jonathan Maina. This was the second time we went on safari with him and the service we received was exceptional. He made us feel at home throughout and was very flexible with our schedules. Jonathan is very knowledgeable about the surroundings and game around in Samburu. We were lucky to spot a stripped hyena amongst the Samburu five which are the grevy zebra, reticulated giraffe, gerenuk impala, somali ostrich, beisa oryx.
Overall we had an amazing trip for the second time with Explorer Kenya and would definately book with Robert and go on safari with Jonathan.
DE
Email Sven | 35-50 years of age | Experience level: first safari
Excellent communication and quick refund due to COVID-19
Unfortunately we couldn’t come because of COVID-19. The communications with Robert from Explorer Kenya Safari was excellent and the refund of our deposit came within some days.
We are looking forward to book again for 2021 or 2022.
MX
Email Georgina | 20-35 years of age | Experience level: first safari
Excellent attention and quick refund due to Covid
At first I was a bit scared of reserving online without knowing Robert, but as soon as read the reviews and started emailing him, his attention and details made me feel confident.
My trip was supposed to be on May and he was super comprehensive so he suggested some options and unfortunately my honeymoon ended up being canceled because of COVID. From Robert’s side, the communication was super quick and the refund was made the day after I let him know I needed to cancel but I will definitely try to go as soon as I can and will not doubt to book with Explorer Kenya.
Email Ruby and Nick | 20-35 years of age | Experience level: first safari
Memories that will last a lifetime - absolutely amazing!
Explorer Kenya safaris
Just wow! Everything has been perfect from the first communications with Purity through to our amazing drives with our brilliant Guide Jonathan!
Our route was Masai Mara, Amboseli, Tsavo west and east (8 days in total)
Organising a safari, is a daunting task; knowing where to go, what lodges to pick and trying to keep it within a set budget. Purity made it very simple for us , provided great advice and help us adapt our 8 day itinerary to bring it in within our budget. She was extremely flexible and accommodating to our ever changing plans due to covid.
The hotels that were organised for us to stay in were all fantastic.
Jonathan our amazing Guide, his experience, knowledge and brilliant driving skills got us to see everything we set out to find on our safari.
We were lucky enough to see all the animals up very close within a meter of the car and didn’t need to use binoculars once - such an incredible experience, made perfect by Jonathan’s driving skills and knowledge of the parks.
Our highlight was seeing a pride of 5 cheetah brothers (the Best 5) with their kill, followed by the vulchers swamming in. We also got to see a wildebeest river crossing, the huge herd of wildebeest following their migration, as well as numerous lions (we lost count as we saw so many).
It has been the trip of a lifetime with memories that was last forever. Thank you Jonathan for everything we have enjoyed every single second.
Explorer Kenya safaris comes with our highest regards and if you do have the opportunity to request Jonathan as your Guide we would highly recommend it - you won’t be disappointed!
Ruby and Nick
US
Email Jim y | 50-65 years of age | Experience level: 2-5 safaris
Trip of a lifetime..i PROMISE
First, let me say, I was concerned about whether this trip would go as promised as sometimes you purchase something from such a far distance and it is not quite what you think. This was ABSOLUTELY NOT the case. This trip was beyond our expectation. The level of communication, the level of service, the level of hospitality, the level of honesty, and quality of staff were incredible. We are accustomed to a marriott standard in the US and this met or exceeded it. Our driver/guide, Jonathan, was outstanding. He took care of us as if we were family. He made certain we experienced everyrhing...and safely. His skills are superb. If you are having any doubts about travel to Kenya, you MUST use explorer kenya. They will watch over you the entire time and secure your happiness and well being. You will have the trip of a lifetime. This company and Jonathan are beyond reproach. You will have the experience of a lifetime.
Email Visheta | 35-50 years of age | Experience level: over 5 safaris
1day trip to nairobi national park was excellent with awesome experience in wildlife. Our guide/dri
1day trip to nairobi national park was excellent with awesome experience in wildlife. Our guide/driver Mr Jonathan was excellent with service and promptness with proper knowledge about the park.
Email Janice | 50-65 years of age | Experience level: 2-5 safaris
Unbelievable and a amazing experience of wild life
The 3-day Safari trip was a wonderful experience for me and my family. I initially worked with Mayur Jain who endured all of my questions and made sure we got just the package we desired. He was invaluable and made sure every detail was covered. Our tour guide, Jonathan Maina, was fantastic and he went above and beyond in ensuring we captured the best photos as our goal was to see The Big Five. We saw a family of 5 male cheetahs with a fresh kill. He was not hesitant to go off the accessory roads in search of rhinos. He was knowledgeable about the animals, the habitat and the Masai Mara reserve as well as the Masai people. He made sure that our experience was what we wanted and was more than willing to adjust the schedule to meet our needs. He was our translator, too. We did the balloon ride which was beautiful and ended with a delicious breakfast on the reserve. I would highly recommend this company and, especially, Jonathan and Mayur.
RU
Email Denis Teliatkin | 20-35 years of age | Experience level: first safari
Мы были на сафари с Джонатаном, он отличный гид. Показал нам лучшие виды Амбосели. Гепардов и слонов
Сервис отличный, очень хорошие гиды. Особенно Джонатан
