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Andrzej   –  
Poland PL
Visited: August 2023 Reviewed: Sep 5, 2023

Email Andrzej  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Andrzej and not that of SafariBookings.
Safari was a great experience, but it could be better with a better service
3/5

Contact with the provider was minimal. I had to ask for all the information and all updates.
We were traveling as a family, but in the first lodge we had to stay in 2 rooms located far away from each other and with completely different standard. Our kids get sick during the journey. They had stomach problems. The driver helped us to get to the doctor. He was also sick.
The driver had good knowledge about animals, but sometimes he was lost. Like he was not aware where we stay last night, or how to get to the first lodge in Tsavo West. We had impression that our car was always leaving the parking as last one in the morning and that all other cars were passing us during the journey, so we always had late lunch and were in a hurry. Also, our start from Mombasa should be earlier but we were told to be ready at 8 AM.
Despite of above issue safari was a great experience, but it could be better with a better service.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 216
  • 4 star 6
  • 3 star 1
  • 2 star 1
  • 1 star 0
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