Part of the team in our office in Nairobi
Explorer Kenya Tours & Travel
- Office In:
- Size:
- 20-50 employees (Founded in 2006)
- Member Of:
- ATTA, KATO & EAWS
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $600 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Simon | 20-35 years of age | Experience level: 2-5 safaris
Bad driver did not deliver tour itinerary.
Maybe this experience is idiosyncratic, but our driver was not delivering the booked tour itinerary.
We booked a 3 days Amboseli safari, with a morning game drive on the last day.
The driver refused to deliver the morning game drive even though it was clearly on the itinerary. He also got aggressive ans insulting when we brought up the topic. My conjecture is that the driver wanted to pocket in the entrance fee for the park.
Further, on the way back, driver did not pay toll for expressway in Nairobi, letting us stand in traffic jam for 2 hours and unnecessarily prolonging the journey.
Also the convenience fee they charge on online payments is unreasonable.
Otherwise the service was okay but for the price I would expect differently.
Stay away from this provider.