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Email Deanna Hyatt | 20-35 years of age | Experience level: first safari
My 2580 USD was stolen be careful
He quoted 2580 USD for a safari. A payment schedule was also arranged, with a $1,780 down payment and the full amount payable upon arrival. He quickly changed his attitude and requested more money up front after taking the money. That was untrue, we told him, and we would settle the cost in cash when we got there. He took the money after the trip was canceled and never gave it back. He doesn't respond to our texts right now. Please use caution so as not to make the same mistake twice (Ranger Safaris)
Email Brandon | 20-35 years of age | Experience level: first safari
Attempted to Strand Us in Arusha
My travel agent had booked us a tour with Ranger Safaris, and upon our arrival to Arusha, there was a mix-up as to whether our tour group would be the same as the group we had been in from the beginning of our trip in Kenya. My group simply asked that we be able to contact our travel agent in order to straighten things out, but we were first told Ranger Safaris had been in contact with our travel agent via email about this issue (which we later learned was an outright lie) and then told that if we did not get in the car we would be left alone in Arusha. When I raised these issues with management, Ranger Safaris never got back in touch with me. I would HIGHLY recommend all travelers avoid this company.
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Rating Breakdown
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- 1 star 2