SafariBookings has received complaints from clients about Focus in Africa.

Reviews

Sort By: Date Most Helpful Rating 21-30 of 181 Reviews
woody   –  
China CN
Visited: February 2024 Reviewed: Feb 21, 2024

Email woody  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

This was a magical trip. I followed animal tracks in the grassland and saw the sunrise on the top of Kilimanjaro. Thanks for focus in africa give this different experience.

Markus   –  
Germany DE
Visited: February 2024 Reviewed: Feb 21, 2024

Email Markus  |  35-50 years of age  |  Experience level: 2-5 safaris

Stunning
5/5

The safari was unique and beautiful. You can't imagine it if you haven't seen it.
We felt comfortable from start to finish. The guides, the cooks and the contact/support were simply great. In addition, it was also very attractively priced

(automatic translation from German)

Angie   –  
Germany DE
Visited: February 2024 Reviewed: Feb 13, 2024

Email Angie  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Angie and not that of SafariBookings.
Never Again!!!!!!! I woudn't go they don't care about your well being
1/5

I did the 5 day 4 nights tour with this company and it was terrible! highly recommend to save a little more money to book with another company. I have never experienced an Agency/Company like this. We were a group of 7 People one of them was a solo traveller. We all got in a fight with him because he didn't want to wake up as early as planned. He started to offend us and saying racist stuff. Really bad stuff I was shocked at this point. Everyone just watched but didn't say anything. They didn't stop him they just let him finish screaming all those things infront of every other client in the middle of the camp. Everyone in this group said we don't wanna drive with him anymore. it's not acceptable. it's unprofessional! They brought him to his lodge and on the next day they just put him back in our Jeep. 6 People said we don't feel comfortable with that but they just don't care. On the 4th day everyone was leaving besides my mother and me. Someone told us for the next there were 2 people joining. We met the first person and ask where is the second one because we never got a briefing we arrived every evening and ask questions like when is dinner?, what time do we have to wake up tomorrow, What time is breakfast tomorrow? we always got the answer we will speak in the evening at dinner the guide never besides one night appears. once he just went to bed without informing us about the day after. back to the 2 people that joining he answered with "we pick here up from a lodge don't worry she is white" i was speechless. We told him AGAIN that we never mention any skin colour, religion or origin. We just wanted to start at 6 not 7 because he declined to wake up earlier than 7 just because we started the day before 30 mins earlier than planned because 6 out of 7 don't want to miss anything and see the sunrise. Also one guy stayed in lodges that were more than a hour away so one day we have to drive 30 mins for dropping him off and 30 back to our camp. the other day it was more that 1 hour one way. On the day we picked him 30 mins earlier he ask us who's idea that was we told him ours. he replied with next time i will beat you up. Everyone heard that also the guide. no reaction from him. The planning in the company is disaster. They should put him in a group who booked a packages where everyone is going in a lodge or book private not in a low budget joining group. Also we have to wait always for him because he never was on time.
On the first day we drove to a Park, this guy started making really loud noise infront of the elephant just to get his attention we told him to stop because they are sensible to loud noise also we are guests. We have to respect the animals. But after this there were a group of elephants( also baby's) the crossed by our car and he just touched the elephant out of the window. he just bring us all in danger this animals are so strong. Everyone saying "DONT TOUCH" at this point a thought the guide should give him a reminder to stop with his behaviour but he didn't care. Lucky for this guy the elephant got scared and walked away and not knock over the car.
The first evening we ask if we can start at 6 our driver got mad and also show us that he got mad because he didn't know how to contact the guy in the lodge i also probably think it's because he don't want to organise because that's to much effort we told him he should call the lodge so they can ask the guy if it's okay for him. But not a reason to get offended and be mad at a whole group. We paid a lot and ask really kindly.
There was more impressions but it's already a lot and i hope you have a better impression and view of that.
I know it's normal that the jeep sometimes get a flat wheel or something is not working but our car stand still 4 times in only 2 days almost 5. The first time the Car was smoking from inside. the other times because something in the front. (he never told us we always has to ask what was happening the answer we got was everything is fine) yes sure it's fine that's because the car stopped and stand still and also smoked from inside? we never got any informations. terrible. After all of these was happening we arrived back in Arusha. My Plan is to climb Kilimanjaro also GLAD i didn't book with this company because i don't want to spend one single cent for them for all of this treatment and not caring about us. We arrived and i told them if they know a pharmacy so i can buy Altitude Tablets for my journey. They brought be and it was only cash for 10 tablets 22 USD. Someone of this Company i don't know his name lucky you! He brought me there so I bought it stupid me. Just to get told that they were only 1-2 USD for 10 Tablets. It's all about the money for this company. I bet my right hand that if you joining a good Agency with Guides and a Team that really cares they would not bring you and stand next to you infront of there eyes so you got ripped off!!!! That's so sad i really feel bad for that Driver also regretting giving after all of this Tipp.
I never saw our Guide eating. He always lied replying when we got lunch where is your food "don't worry about me they just forgot to make a Lunchbox" ah sure can't believe that.
None of them deserved the tip. But Karma is going to catch all of you. i'm sure. So if you're reading this Nelson you have to fix a lot of stuff and if your agency doesn't change something after this I really hope this review gets a lot of attention so tourists can be aware of people like your company. There are a lot of people saving all their money and holiday days for an unforgettable trip like a safari does. But you completely ruinned my days in Tanzania. We are Humans. Not running Dollar signs. And I'm sure after reading this you know who's writing this.
Also if you’re booking with them make sure you count all of that cash right. My mother had to pay for me and here 1.700 USD (100 USD Deposit) so 1.600 USD Cash. She gave him 1.600 USD but was not sure she thought 1.500 USD she asked him can you count again he did he said no. so she said count again because she put that 1.600 on the side in the morning just to make sure and didn't have to count in front by paying. So he counted again and said a yes it's 1.600. So it could be possible that's just a mistake but after all of that i remember that again and thought probably it was not a mistake. So we talked in the Group and no one was happy with the Safari. One Girl lost her shoes but the shoes were in the car?? strange right? thanks for your attention

Bogdan   –  
Czech Republic CZ
Visited: January 2024 Reviewed: Feb 7, 2024

Email Bogdan  |  20-35 years of age  |  Experience level: first safari

Excellent value for money
5/5

Best days which we had in Tanzania with this company.

Zane   –  
Latvia LV
Visited: November 2023 Reviewed: Dec 28, 2023

Email Zane  |  35-50 years of age  |  Experience level: first safari

Excellent safari for a budget price
5/5

I chose to book with Focus in Africa literally last minute (1 day in advance). Ver quick response and they provided me with a free taxi driver for settling the payment. I went on 4 day safari with a group of 5 random people. We visited Tarangire 1 day, Serengeti 2 days and Ngorongoro 1 day. Did a lot of driving, also early morning, saw amazing amount of animals. Our guide Augustine was very good, took super care of us and was also fun and joking. I dont remember cooks name, but the food was delicious and always plenty of it. I booked stay in the tents, but for 2 nights we stayed in the rooms (on second night we were upgraded due to possible rain, very nice surprise). Also the night in the tent was comfortable. Totally recommended! The only thing I could wish - if the company would offer to rent binoculars.

Georg   –  
Austria AT
Visited: December 2023 Reviewed: Dec 27, 2023

Email Georg  |  20-35 years of age  |  Experience level: first safari

Wonderful Safari for very fair price
5/5

We did the 3 days safari to serengeti and ngorongoro crater and it was one of the best travels we had so far.

The safari was very well organized and explained by Nelson. We got a hostel and transport from the airport included in the safari-tour.
In the next day our driver Steward picked us up there. He knows alot of things about the areas and the animals and our chef William cooked delicious food for us.

The accomentation was in tents in some like camping areas which was also very good organized and handled.

Regarding the animals: We didn’t expect that we will see such an amount of them and such vaerity. It was just stunning and amazing.

All in all i just can say that the safari was totally worth it - we would do it again.

Shannon   –  
Vietnam VN
Visited: December 2023 Reviewed: Dec 26, 2023

Email Shannon  |  50-65 years of age  |  Experience level: first safari

Amazing!
5/5

Solo female traveller. Did the four day/three night safari - Tarangire, Serengeti and Ngorongoro. Trip was affordable and suitably adventurous (camping in the middle of the Serengeti was a highlight). The food was plentiful and good hearty camp fare. A huge shout out to our guide Augustine who was knowledgeable, patient, kind and fun. Focus in Africa took care of everything from airport pick up and accommodation the night prior to the tour. Arusha Safari Hostel were amazing and I ended up staying three nights on my return. They made me feel like part of the family and getting to spend Christmas day with them made me so very happy. Highly recommend!

Marina   –  
Greece GR
Visited: December 2023 Reviewed: Dec 24, 2023

Email Marina

Organized, caring and efficient
5/5

We had a 5 day safari in tarangine Park, serengeti, ngorongoro crater and lake manyara. One adult and 2 kids. All of it was amazing. Our guides, Shuma and Brison were very helpful and took care of us. They tried with all their enthusiasm to be able to see all animals. With their persistence we saw the big 5 and even saw leopard and cheetah! They gave good information and answered to all our questions. Peter, the cook, made very tasty food for us. Nelson, the organiser, solved effectively and quickly any difficulties even apart from the safari. They all made us feel safe and welcomed to this beautiful country. I wish them all the best and I recommend the tour to anyone who is interested to go. Thanks a lot for everything

Ken   –  
United Kingdom UK
Visited: December 2023 Reviewed: Dec 23, 2023

Email Ken  |  65+ years of age  |  Experience level: 2-5 safaris

Highly recommended - an amazing Safari experience, well organised and brilliant value
5/5

Our family group of 4 did 4 day, 3 night camping Safari. Nelson was an excellent communicator. All the arrangements including accommodation went perfectly, including extra night accommodation at the end of our Safari and taxi to the airport at 4am! Our driver/guide Bryson was extremely friendly and very knowledgeable and answered all our questions but perhaps could take a bit more initiative in sharing information about the animals etc He was an extremely careful considerate driver. Prosper our cook produced amazing meals, provided brilliant vegetarian options and fed us very well indeed. Nelson can be very proud of the professional and well organized company he is running. Highly recommended and excellent value for money compared to other Safari providers we looked at.

Arne   –  
Germany DE
Visited: December 2023 Reviewed: Dec 22, 2023

Email Arne  |  35-50 years of age  |  Experience level: first safari

Great experience, highly recommended!
5/5

We had a great time on camping safari in Tarangire, Ngorongoro & Serengeti NP. Bryson was a great guide & driver. Food was excellent. Highly recommended!

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