Reviews
US
Email Ragan | 50-65 years of age | Experience level: first safari
Unprofessional
We were told we had to pay an additional $1600.00 per person once we arrived in Tanzania in order to get into the parks. Supposedly there was a change in government regulations the week before. We were told if we did not pay we would not be able to get into and out of the parks where we were on safari. The trip had just started so we paid as we were not going to turn around and go home.
Safari legacy (Pratik) promised us we would be refunded the money within a few days. None of us have received the refund and we are now having to fighty with our Credit Card companies to dispute the charges. Safari Legacy is fighting the claim saying we did go on safari so there should not be a charge. Pratik is now radio silent and obviously 3 months later has no intention of paying us back. Also the vehicles you will be traveling in on safari are very old and have no suspension. Very rough ride each and everyday.