Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 41
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 41 Reviews
Helen   –  
United States US
Visited: March 2014 Reviewed: Mar 26, 2014

Email Helen  |  50-65 years of age  |  Experience level: 2-5 safaris

Incredible experience
5/5

Nicholas was ALWAYS available to answer, and assist with, any and all of our questions and concerns! The service we received from him was excellent!

Patrick was a great guide, very informative and easy to understand and travel with. He helped to make those long drives as enjoyable as possible and went out of his way to accommodate o ur needs.

We had a great experience in Kibale and our guide Jessica was fun and professional. She explained things and assisted us through our journey with the chimps.

Our adventure in Bwindi with the gorillas was also a once in a lifetime experience, but I was disappointed in the guides. Not once did they offer an assist, or helping hand, as we trekked through the mud and hilly terrain. Several times we had to call out to them, because we weren't sure which path to follow. They were not informative or very friendly. Aside from that, this was still an awesome adventure!

Our walk to the village in Rwanda was very nice, as was our tour in the city. Our visit to the Rwanda Genocide Memorial was memorable and informative. All of our accomodations were great, especially in Rwanda!

If I were to do it again, I would do my homework better and try to avoid so much travel time each day. I didn't realize how many hours we would be spending in the car. An extra couple of days would definitely have made this trip even better!

Thanks Rwandagorilla, aka Gorilla Trek Africa, for a superb adventure!

Malcolm Visited: July 2014 Reviewed: Jul 16, 2014

Lifetime Experience
5/5

My wife and I, mid sixties, have done a wonderful trip to Rwanda with Gorilla Trek Africa. The idea was to see the gorillas and that was done to our absolute satisfaction. Nicholas was always very responsive and full of good ideas while I was organising the trip. Enos, our driver/guide, was most knowledgeable and helpful. We always felt safe and comfortable with him. I would not hesitate to recommend this tour operator.

Jay   –  
Canada CA
Visited: August 2014 Reviewed: Sep 4, 2014

50-65 years of age  |  Experience level: first safari

Fantastic 7 days trip to Rwanda and Uganda
5/5

Gorilla Trek Africa organized for us an exceptionally 7 days primates trip to Uganda and Rwanda in August 2014. Our guide Eric exhibited great guiding skills. He was indeed a very knowledgeable and interactive guide.

We had a very comfortable luxurious Safari car. At one section of road from Queen Elizabeth national park to Ruhija, we found several Safari cars stuck as it had rained heavily and the road under construction was so slippery. We managed to pass with less inconvenience. We tracked the Amahoro gorilla group in Volcanoes national park. This was the major highlight of our Safari. Special thanks go to Nicholas who organized a Safari that surpassed our expectations.

karoline   –  
Australia AU
Visited: September 2014 Reviewed: Oct 1, 2014

50-65 years of age  |  Experience level: first safari

3 day Gorilla trekking
5/5

I had a amazing tour in Rwanda.Booking and planing the tour was very easy,pleasant dealing with gorillatrekafrica.com.The Guides are very knowledgeable.


Alfonso   –  
Spain ES
Visited: September 2014 Reviewed: Oct 7, 2014

35-50 years of age  |  Experience level: over 5 safaris

Perfect organization, very friendly and well trainned staff, they really fullfiled our expectations
5/5

Communications were timely and accurate, we had a liasson person from the beginning and they went even out of their duties to support us with administrative issues. Our expectation were exceeded and the tour and tracking of the mountain gorillas where really really one of the best experiences in our lives

M. Dickson Visited: November 2014 Reviewed: Dec 5, 2014

I highly recommend Gorilla Trek Africa.
5/5

I can't say enough praise about Gorilla Trek Africa. Nicolas is prompt and professional in coresponding. Our guide Rogers is an EXCELLENT guide! He is courteous, informative and a very safe driver. We asked him a million questions about history, present day life, the animals, etc... We learned a tremendous amount from Rogers. I've been on many other tours and haven't always has this high level of service. We had an important parcel get lost thru our Rwandair flight. Nicolas and his coworkers spent days tracking it down. If you are looking for a guide service to the gorillas, chimps, Rwanda or Uganda I would recommend looking no further and booking with Gorilla Trek Africa. You will be impressed. Oh and the gorillas and chimpanzees were amazing!

Annie T. Visited: November 2014 Reviewed: Dec 18, 2014

This company is Excellent in All Ways: Safety, Culture & Knowledge
5/5

This company is truly Excellent in every way: good communicators both in email and in person, attentive to our needs, very comfortable vehicle, safe driver/guide, informative about culture and naturalist information, and great itinerary! Our guide Rogers was fantastic: very knowledgeable and so patient and kind with all our questions. We were in Rwanda and Uganda in early November for a 6 day tour. We originally planned to travel to only in Rwanda, but Bill Williams - the US representative suggested going to Uganda to see the gorillas there as well and am so glad for this recommendation. We were only in Rwanda for 2 days (and definitely could have stayed another day there, beautiful country and the genocide sites were truly worth visiting). But we loved Uganda as well. Both gorilla tours were excellent and was good to see them two times since the two experiences were quite different and both magical. We spent the last day with the chimps which was also incredible. I enjoyed meeting some of the local people and the Batwa in Uganda. We had a glitch with luggage and they went the extra mile to help us. The combination of wildlife connections and cultural connections was wonderful and I'm grateful for my time in both countries.

Thorbjørn   –  
Tanzania TZ
Visited: January 2015 Reviewed: Feb 3, 2015

20-35 years of age  |  Experience level: 2-5 safaris

So much more than expected.
5/5

Nicholas was very helpfull in every way and arranged for a perfect trip in all aspects. He answered patiently all my questions and emails very quickly with helpfull answeres and information.
On the airport I was met by my driver / guide Chris who were equally helpfull and had a thouroughly good knowledge of everything from Rwandas history to its culture and animals.
If I get the opportunity I most certainly will use Nicholas and his company again and I will have no trouble of asking for Chris as my driver once again as well.

I recommend Gorilla Trek Africa for all its worth.

CJ Weinberg Visited: February 2015 Reviewed: Mar 10, 2015

Great Rwanda Experience
5/5

Had a wonderful experience in Rwanda with the 2 day gorilla tour arranged through rwandagorilla.com. Due to limited time, I was only able to spend 2 days in Rwanda, but thoroughly enjoyed the experience. Nicolas responded to all questions and scheduled everything per requests. Our guide, Chris, was personable, accommodating and quite knowledgeable. He picked us up at the airport and took us on a tour around Kigali and to the Genocide Memorial (very well done) and the "Hotel Rwanda" before heading toward Volcanoes National Park where we stayed at the Mountain Gorilla View Lodge. Chris picked us up the next morning and took us to the park headquarters and arranged for us to be assigned to a great gorilla family. Our trek experience was nothing short of amazing! A definite must do. I had shopped around and the prices were better than competitors. Our tour included the gorilla permit, our hotel (full board), and two days of transportation with Chris who demonstrated extensive knowledge of not only in depth details of the history of Rwanda, but information about the hopes and challenges for Rwanda's promising future. Back to the airport in perfect time for our evening departure. In a very short time I learned a lot about an amazing place. Would be happy to return and would use Gorilla Trek Africa again.

Scott   –  
United Kingdom UK
Visited: April 2015 Reviewed: Apr 11, 2015

20-35 years of age  |  Experience level: over 5 safaris

Out of this world 8 day tour with Gorilla Trek Africa
5/5

Words cannot describe how amazing our tour with Gorilla Trek Africa was. My girlfriend and I did a 8 day trip with the company through Rwanda. Nicholas was superb at organising our bespoke trip. We started in Kigali and made our way to Nyungwe Forest where we saw the Chimps, Colobus Monkeys and hiked to the waterfall and walked in the tree canopy. A great start to the trip. Only to be outdone by the beautiful Volcano National Park where we saw the gorillas, golden monkeys and hiked Volcano Bisoke. A special thanks to our amazing guide William who took care of us throughout the tour. He was excellent in every way possible with detailed country information, history and a warm personality. Thanks to Gorilla Trek Africa and William. We will be back and will certainly travel with you again!

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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