Reviews

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Tom   –  
United States US
Visited: January 2017 Reviewed: Jan 27, 2017

Email Tom

Wonderful adventure
5/5

Great communication and excellent service. Our driver was on time and friendly, and we made it to/from the park without any issues. The Gorilla trek was one of the most amazing experiences of my life. We found ourselves deep in the bush surrounded by 36 gorillas snacking on plants and playing all around us. To be fair to the other companies though the trek itself is independent of Katona tours (though covered in the price of course). Highly recommend!

Eric   –  
United States US
Visited: January 2017 Reviewed: Feb 10, 2017

Email Eric  |  35-50 years of age  |  Experience level: over 5 safaris

Quick email responses and 3 day tour went super smooth
5/5

Like everybody else, we didn't know who to pick for our 3 day Rwanda gorilla trek. The quote from Katona was the best and they had good reviews so we decided to use them and we were very happy. Our guide was waiting for us at the airport and told us about the itinerary which we changed slightly with no problems. He was very accommodating to whatever we wanted to do for the entire trip. He drove very safely the entire trip, which my wife really appreciated especially while in the mountainous region which she hates. The vehicle was very roomy and we were able to stretch out for the drive to our lodge which we really appreciated after the flight in. We had a late flight out on the third day and our guide was very accommodating about getting us to the airport whenever we wanted.

Jackie answered all of our emails immediately and checked in on us twice during the trip to make sure everything was satisfactory. I was initially a little hesitant about wire transferring money overseas but it worked out just fine and Jackie emailed us as soon as the money cleared. We thoroughly enjoyed our 3 days in Rwanda and would definitely use Katona Tours again.


Janet   –  
United States US
Visited: March 2017 Reviewed: Mar 30, 2017

Email Janet  |  35-50 years of age  |  Experience level: first safari

Prompt responses and easy to deal with, awesome driver!
5/5

I booked the 1 day gorilla trek at the last minute and Jackie was sure to make everything very accommodating for me, a representative even delivered my Gorilla permit directly to the house. My driver Jackson went above and beyond that of a driver. Not only was his driving safe, he answered all my 110 questions with a smile and was a lot of fun to travel with, felt safe and secure the entire time and enjoyed the day of a lifetime!! Highly recommend Katona to anyone and will use them again!!

Alicia Imbody   –  
United States US
Visited: June 2017 Reviewed: Jun 12, 2017

Email Alicia Imbody  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent Flexibility and Value
5/5

Due to extremely limited time while attending a conference in Kigali, I reached out to Katona to see what options were available for a one-day trip. Their team suggested Mgahinga Gorilla National Park just across the Ugandan border, which was a bit further and a little bit less convenient because of the border crossing, but for $1200 savings in the permit and a much more intimate experience (I was the only visitor who had signed up for gorilla tracking on a sunny Saturday) it was definitely worth it! My driver and guide for the day, Elias, was flexible and professional managing the complicated logistics with a calm attitude so I could fully enjoy the beautiful journey and my time in the park. I would highly recommend Katona and hope to hire them again for when I return to Uganda with more time to explore at a more leisurely pace!

Alarica   –  
Germany DE
Visited: June 2017 Reviewed: Jul 4, 2017

Email Alarica  |  20-35 years of age  |  Experience level: 2-5 safaris

Affordable Gorilla Trek
5/5

I signed up a 1 Day gorilla Tour beginning from Kigali and back to Kigali, all went well. The trip was well coordinated and Gorilla trekking in Mgahinga National Uganda was a success!
Elias the guide was a good driver polite and kind. The booking was handled by Jackie the manager of the company. I highly recommend Katona Tours and Travel

Malthe   –  
Netherlands NL
Visited: July 2017 Reviewed: Jul 24, 2017

Email Malthe

Secured 18 gorilla permits for my group
5/5

With Katona's help I managed to book 18 gorilla passes for my team. The permits were for Ruhija and Buhoma in Bwindi forest.
Copies of scanned receipts for the permits were sent to me 3 days after receiving the funds.

Tara   –  
United Kingdom UK
Visited: April 2017 Reviewed: Aug 21, 2017

Email Tara  |  under20 years of age  |  Experience level: first safari

Incredible trip to Queen Elizabeth National Park
5/5

Communication with Katona Tours & Travel was excellent - they organised a fantastic three day trip, the highlight of which was the safari. The driver and other staff were very friendly and informative; the organisation and logistics of the trip were also very good. Myself and the rest of my team highly enjoyed this trip; Queen Elizabeth National Park is stunning and so I would highly recommend this tour to everyone. Thanks Katona!

Pierre   –  
United States US
Visited: August 2017 Reviewed: Sep 8, 2017

Email Pierre  |  35-50 years of age  |  Experience level: first safari

Great experience
5/5

Had a great experience with Katona doing a 3 day tour to Uganda to do gorilla and golden monkey trekking. Jackie was quick to respond, very responsive to my many questions, and offered a variety options based on my interests. She even offered an alternative to gorilla trekking in Rwanda to save me hundreds of dollars when the price of the permit doubled unexpectedly. Jackie provided a detailed itinerary, and checked in with me each day during the tour to make sure everything was going well. Elias is a great guide who helped make sure that the entire tour went smoothly. He made sure I got to where I needed to go safely and make sure that I had a good time.

Leila   –  
Australia AU
Visited: September 2017 Reviewed: Sep 27, 2017

Email Leila  |  20-35 years of age  |  Experience level: 2-5 safaris

1 Day Gorilla Trek - Rwanda
5/5

We had a brilliant experience with Katona Tours. Jackie was professional through the booking process and followed up with us after the tour which we thought was a nice touch. Elias was our guide and absolutely lovely. He was punctual, made our day so special and we absolutely loved the actual trek and would recommend to anyone looking to spend some time with mountain Gorillas.

Teresa   –  
Germany DE
Visited: October 2017 Reviewed: Oct 25, 2017

Email Teresa  |  35-50 years of age  |  Experience level: 2-5 safaris

A wonderful time in Uganda and Rwanda with Katona
5/5

We were with Katona for a 2 weeks trip across Uganda and Rwanda (for gorilla watching). We took part of their suggestions and added in some other things we'd like to do. Ceaser, our guide and driver, drove safely, took very good care of us and listened and tried his best to answer our questions about the countries and our various small requests (e.g., getting medicines, going to places that was not really in the schedule or negotiate with local vendors). He also gave us very clear picture of what's going on in the countries, how the societies work, the local food, and the cultures. Our trip would be different without him! Jacque the owner, she called from time to time to make sure the trip was smooth and that we were happy with the arrangements - we had encountered some problem with a third party activity organizer and Jacque and Ceaser helped to solve the problem professionally and speedy. The selection of hotels and restaurants are top notch in Uganda and Rwanda. This is a company you could trust to bring you an unforgettable holiday in the area!

Average User Rating
5.0/5
Rating Breakdown
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