Kenan Travel & Tours
- Located In:
- Size:
- 10-20 employees (Founded in 1996)
- Member Of:
- Kenya Association of Tour Operators
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $450 per person per day (USD, excl. int'l flights)
Reviews
MY
Email Melvin | 50-65 years of age | Experience level: first safari
Excellent Operator
If you are reading my review, I can only advise you what I know or have been through.
If you are reading a lot of reviews in tripadvisor……still confused and don’t know where to start, my only advice is GO With a Trustable Operator and A Good Guide. I still stand by this Statement after my 1st Safari in Kenya.
We had a fantastic safari with Kenan Travel & Tours. Jane was very helpful and she organised our itinerary according to our needs. A month before our Safari was due to start, Nairobi was protesting (new tax imposed) and I wrote to Jane. She replied quickly and briefed us on the situation in Nairobi and advised us accordingly. Thanks, Jane
Jane is definitely a good operator. She is a good communicator and she adds a personal touch to her service by personally been present to welcome us and to brief us on the 1st day and she was there on our last day to check on us. She knows what she is doing. Good on you, Jane
We did 1 night in Lake Nakuru and 3 nights in Masai Mara. We were hoping to see The Big 5 and we weren't disappointed at all.
Edward, our guide, was very knowledgeable and worked very hard to secure good viewing spots for us to view The Big 5…..Hakuna Matata!!! We weren't disappointed at all with him……….had a great time and could not ask any more from him. That guy really worked hard for us. Hand on tight to your safety handles……………he will zoom to secure you the right and best viewing spot in the quickest time!
We will be back………..river crossing, please!
Email Darren Wiggins | 50-65 years of age | Experience level: first safari
Simply the very best wonderful the tops
This was a bucket list holiday and as such we have been planning it for a fair while. We did loads of research in to companies who to go with and through many sites discovered Jane at Kenan Tours who was so highly praised. we eventually decided to go with them and It was the best decision we could have made jane was wonderful from the first moment and answered so many questions leading up to deciding our exact itinerary and once there met us personally kept checking we were all ok and when events changed she made the most of it including sorting out alternative accommodation at the last minute when the Kenyan government took our resort. I very highly recommend Jane and her team (Get Aggree for your driver if you can he is great Thank you ) when we go to Africa again we will use them every time Thank you
Email Alison | 65+ years of age | Experience level: 2-5 safaris
Highly recommend
I contacted Kenan after reading very good reviews of them.
I was very specific about what I wanted to do and where I wanted to stay.
They came back with an itinerary that was exactly what I had asked for and at a very good price. (I had already contacted a previously used well known UK travel company for the same itinerary and the difference in cost was staggering).
I went to Ol Pejeta, Lake Nakuru and the Mara Triangle.
Jane, the tour manager at Kenan came to meet me on my first morning in Nairobi and also came the next morning to introduce me to my driver, Andrew. She was always available if I had needed her.
Andrew was absolutely amazing. In all three places he never let me down and we had some incredible sightings of all sorts of animals. He was also very considerate and kind. He has a lovely sense of humour and we had lots of laughs. I will request that he be my driver next time.
I wouldn't hesitate to recommend Kenan Travel and Tours
PL
Email Antonio | 35-50 years of age | Experience level: first safari
Highly recommended
We did a 4 days 3 nights tour to Maasai mara and Lake Nakuru. Communication with Jennifer and Jane was great all along, they are very responsive and flexible. Maasai mara was amazing, we saw many animals and it was low season. We liked the Lenchada camp site as well. Lake Nakuru was great for watching Rino which were not on Mara, so if you are looking to catch the big five, i recommend you going. Really recommend Kenan travel and tours to anyone.
Email Erica H | 50-65 years of age | Experience level: 2-5 safaris
Tailormade individual safari package with beach stay
I have never used a company based outside of the UK before but after reading Tripadvisor and safari booking reviews I contacted Kenan. Jennifer immediately replied offering different itineraries all fully priced. There was many exchanges between us as I changed my preferences of travel, lodges, amount of days stay and areas to stay. All because of the different options Jennifer would provide us and all fully costed. Everything was very responsive. We decided for a fly in fly out safari using Basecamp lodges one in the Masai Mara reserve Basecamp Explorer and one in Naboisho conservancy Basecamp Leopard Hill. And finally flights into and out of Diani Beach. Jennifer arranged everything, the accommodation, the domestic flights and the transfers, all we had to do was book the international flights.
Jennifer met us at the beginning in Nairobi transferring us onwards and at the end of our holiday ensuring we got back to Nairobi international. She contacted us a couple of times during our stay checking everything was ok.
We had an incredible safari the lodges, food, and game drives were absolutely fabulous far exceeding our expectations. And the beach stay at Diani was just what we needed to rest up and absorb our amazing experience before we headed back home.
Kenan travel are very competitive and provided us a tailormade safari holiday that ran like clockwork and left us blown away by our incredible adventure. I would highly recommend them to anyone. When we travel to Africa again I’ll use them again without hesitation. Thankyou Jennifer for a wonderful holiday
FR
Email Bruno | 35-50 years of age | Experience level: 2-5 safaris
Good organization for a 1-day trip in Nairobi
We stopped for one day in Nairobi and Kenan Travel and Tours gave us the opportunity to visit the greatest places : national park, Giraffe center and Masai Market.
Our guide was very nice and helpful so we had a pleasant journey.
I would have given an "Excellent" review, if the guide had a sharper eye during the safari to see the animals ;-)
But everything was great, thanks!
Email Ada | 20-35 years of age | Experience level: first safari
Accommodating, prompt, and friendly service
We booked with Jennifer for a 8 day safari tour in Kenya. Communication via email was easy, prompt, and friendly. Jennifer was happy to help customise our experience, offering multiple accommodation options for each location. Apart from 1 booking issue at one of the hotels, everything went without a hitch. Our driver/guide George was friendly and accommodating, and we felt safe and taken care of the entire time. We had a wonderful time and cannot wait to return to Africa in the future!
Email Trinity B. | 50-65 years of age | Experience level: first safari
Very helpful agency and excellent tour
We communicated with Jane for around three months before settling on a final itinerary, and then at the last minute, brought everything forward one month. All our questions and requests were handled promptly and professionally. On the morning of our departure for our safari, Jane met us at our hotel to confirm the final details, ensuring we had no outstanding queries or concerns, and introduced us to our driver Paul.
We visited Massai Mara (Sopa Lodge), Lake Nakuru (Lake Nakuru Lodge) and Amboseli (Amboseli Sopa Lodge). All the accommodations were satisfactory, although Amboseli Sopa was our least favorite. The buffet meals at each location were diverse and would cater to almost any cuisine or diet. With our busy schedule, we never had time to enjoy the other facilities such as pools etc at each location.
On request, Jane also included a hot air balloon ride in the Maasai Mara, which was another incredible experience for us. We had a mini safari with our driver from the pickup point back to the amazing breakfast on the open plains which again, was an unforgettable experience.
Our driver/guide Paul was friendly and helpful and provided a great commentary including different facts about the many birds and animals we were seeing, and constantly reminded us of the names of everything we were seeing.
Although the traffic and roads in Kenya are hectic, from the city to the Parks, we always felt Paul was a safe and skillful driver amongst the chaos.
I have no hesitation in recommending Kenan Travel and Tours based on my experience.
US
Email Brian | 65+ years of age | Experience level: 2-5 safaris
Jane was very helpful and communicated very well.
Our safari was delayed three years due to the pandemic. Jane kept in touch and kept us informed. She offered good advice and answered all questions. The trip was well planned but flexible enough to accommodate changing conditions. My only negative was that some of the seat belts did not work.
PT
Email Henrique | 35-50 years of age | Experience level: first safari
Wonderful experience
My wife had wanted to do a safari for a long time. Kenya and Tanzania were our top choices. As we had no experience with Sub-Saharan Africa, I was inclined to have a travel agency based in my home country (Portugal) take care of everything. However, browsing online, I came across Kenan Travel & Tours. Their reviews were excellent, and their “7 Days Masai Mara, Serengeti, Ngorongoro, Amboseli” tour sounded tailor-made for us (the price sounded fair enough too). Not going with a home-based travel agency would entail booking flights, taking care of visas and health preparations, etc, on our own, but we were hoping a local tour operator would provide a more authentic experience. We are more than pleased with the results.
My exploratory contacts were met with prompt and clear responses from Jennifer, who reliably and competently took care of things. There was plenty of opportunity for customising our trip. Besides a private 4x4 and accommodation in Nairobi for our first night, we requested a French-speaking driver/guide and a balloon safari.
On arrival, we were met by Jennifer and a driver, who drove us to our hotel in Nairobi. The next day, Jane came to see us for a relaxed and informative briefing about what was to come and left us in the great care of our first driver/guide. From then on, despite our itinerary involving travelling hundreds of kilometres in sometimes very remote areas, crossing dozens of villages and small towns, entering four national reserves, crossing borders twice, and switching guides twice, everything went according to plan.
Not only were the safari experiences as phenomenal as we were expecting – we got to see hundreds of wild animals, including the big five, roaming around freely in stunning settings (at times lions and elephants just a few steps from us) –, but the road trips between reserves proved awe-inspiring experiences in themselves. Most of the landscapes were literally breathtaking. The lodges, especially in Tanzania (Tortilis group), added much to the experience.
Our three drivers/guides – Julius (Kenya), Hassan (Tanzania) and Samuel (Kenya) – were top-notch in terms of expertise and professionalism, remarkably proficient in French (and English, and even Spanish), as well as caring and willing to cater to our every need and request. Julius provided an unforgettable introduction to the world of safaris. Afterwards, we grew especially fond of Hassan, the brilliant driver/guide with whom we spent more time and experienced the most amazing highlights of our trip. The 4x4s – one for Kenya and one for Tanzania – were in impeccable condition and proved perfect for all purposes.
All in all, this trip exceeded our best expectations. If we return to East Africa, we will not hesitate to resort to Kenan Travel & Tours services again.