Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 77
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 82 Reviews
Randall   –  
United States US
Visited: January 2025 Reviewed: Jan 27, 2025

Email Randall  |  65+ years of age  |  Experience level: first safari

A trip of a lifetime
5/5

I cannot say enough good things about Kenan Travel and Tours. My interest in taking a Kenyan safari was triggered by a reasonably priced tour I saw, but upon researching the company I found their reviews lacking. A search for a Nairobi-based company led me to Kenan, whose reviews were outstanding. I was not disappointed, and I can say everything involved with the eventual safari I took with them was top-notch.

The planning stage was professional and smooth. When I contacted Kenan by email, I gave them a rough idea of what I would like to do. They responded in a timely fashion with an itinerary for a 10-day safari with some options in lodging and with a cost for my private tour that was very reasonable. For all the questions I had leading up to the trip (mosquitoes, vaccinations, tipping, etc), Leah was very timely with her responses. When time came for the safari to begin, I was met at the airport by the owner Jane, who gave me a rundown on how the trip would go. Jane also met me at the airport when the safari was completed to get my feedback on how the safari went. All very friendly and professional.

I also cannot say enough good things about my driver Nelson. I was at ease with Nelson from the get go. He had a good sense of humor, and proved experienced, knowledgeable, and informative. Above all, he had a strong desire to see I had the best safari ever. We started off down the road as he was my driver and I was his guest, but in no time we were traveling as friends. The animals we saw, the conversations we had, made this an incredible adventure and I cannot thank Nelson enough.

I HIGHLY recommend Kenan for your African safari, for your trip of a lifetime

Sonam Jain   –  
United Arab Emirates AE
Visited: December 2024 Reviewed: Jan 4, 2025

Email Sonam Jain  |  35-50 years of age  |  Experience level: first safari

Superb Service
5/5

The agency gives great experience in safaris. We connected with Jane and her speedy response to everything is one of the best things about her. She booked best of the properties within limited time given it was December. All our requests and expectations were met. Paul the guide provided is an expert in safaris, very knowledgeable and kind. We had a wonderful time exploring the jungles with Paul. I would definitely recommend this company for a great adventure.

Derrick   –  
United States US
Visited: December 2024 Reviewed: Dec 29, 2024

Email Derrick  |  50-65 years of age  |  Experience level: 2-5 safaris

Professionalism with a smile
5/5

I had a great experience with Kenan Travel & Tours. The entire staff was very nice, helpful and professional from start to finish. Jane with KTT helped coordinate our safari and other activities around Nairobi city and was willing to do more if needed.
My safari tour guide James was very knowledgeable, experienced and patient.
We saw almost every animal there was to see in the Mara. It was a pleasure to meet Jane, James & Sammy in person and we appreciated everything they did to welcome us and coordinate our activities while in Kenya. Highly recommend.

Melvin   –  
Malaysia MY
Visited: August 2024 Reviewed: Oct 8, 2024

Email Melvin  |  50-65 years of age  |  Experience level: first safari

Excellent Operator
5/5

If you are reading my review, I can only advise you what I know or have been through.

If you are reading a lot of reviews in tripadvisor……still confused and don’t know where to start, my only advice is GO With a Trustable Operator and A Good Guide. I still stand by this Statement after my 1st Safari in Kenya.

We had a fantastic safari with Kenan Travel & Tours. Jane was very helpful and she organised our itinerary according to our needs. A month before our Safari was due to start, Nairobi was protesting (new tax imposed) and I wrote to Jane. She replied quickly and briefed us on the situation in Nairobi and advised us accordingly. Thanks, Jane

Jane is definitely a good operator. She is a good communicator and she adds a personal touch to her service by personally been present to welcome us and to brief us on the 1st day and she was there on our last day to check on us. She knows what she is doing. Good on you, Jane

We did 1 night in Lake Nakuru and 3 nights in Masai Mara. We were hoping to see The Big 5 and we weren't disappointed at all.

Edward, our guide, was very knowledgeable and worked very hard to secure good viewing spots for us to view The Big 5…..Hakuna Matata!!! We weren't disappointed at all with him……….had a great time and could not ask any more from him. That guy really worked hard for us. Hand on tight to your safety handles……………he will zoom to secure you the right and best viewing spot in the quickest time!

We will be back………..river crossing, please!

Darren Wiggins   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 21, 2024

Email Darren Wiggins  |  50-65 years of age  |  Experience level: first safari

Simply the very best wonderful the tops
5/5

This was a bucket list holiday and as such we have been planning it for a fair while. We did loads of research in to companies who to go with and through many sites discovered Jane at Kenan Tours who was so highly praised. we eventually decided to go with them and It was the best decision we could have made jane was wonderful from the first moment and answered so many questions leading up to deciding our exact itinerary and once there met us personally kept checking we were all ok and when events changed she made the most of it including sorting out alternative accommodation at the last minute when the Kenyan government took our resort. I very highly recommend Jane and her team (Get Aggree for your driver if you can he is great Thank you ) when we go to Africa again we will use them every time Thank you

Alison   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 2, 2024

Email Alison  |  65+ years of age  |  Experience level: 2-5 safaris

Highly recommend
5/5

I contacted Kenan after reading very good reviews of them.
I was very specific about what I wanted to do and where I wanted to stay.
They came back with an itinerary that was exactly what I had asked for and at a very good price. (I had already contacted a previously used well known UK travel company for the same itinerary and the difference in cost was staggering).
I went to Ol Pejeta, Lake Nakuru and the Mara Triangle.
Jane, the tour manager at Kenan came to meet me on my first morning in Nairobi and also came the next morning to introduce me to my driver, Andrew. She was always available if I had needed her.
Andrew was absolutely amazing. In all three places he never let me down and we had some incredible sightings of all sorts of animals. He was also very considerate and kind. He has a lovely sense of humour and we had lots of laughs. I will request that he be my driver next time.

I wouldn't hesitate to recommend Kenan Travel and Tours

Antonio   –  
Poland PL
Visited: November 2023 Reviewed: Dec 4, 2023

Email Antonio  |  35-50 years of age  |  Experience level: first safari

Highly recommended
5/5

We did a 4 days 3 nights tour to Maasai mara and Lake Nakuru. Communication with Jennifer and Jane was great all along, they are very responsive and flexible. Maasai mara was amazing, we saw many animals and it was low season. We liked the Lenchada camp site as well. Lake Nakuru was great for watching Rino which were not on Mara, so if you are looking to catch the big five, i recommend you going. Really recommend Kenan travel and tours to anyone.

Erica H   –  
United Kingdom UK
Visited: October 2023 Reviewed: Oct 29, 2023

Email Erica H  |  50-65 years of age  |  Experience level: 2-5 safaris

Tailormade individual safari package with beach stay
5/5

I have never used a company based outside of the UK before but after reading Tripadvisor and safari booking reviews I contacted Kenan. Jennifer immediately replied offering different itineraries all fully priced. There was many exchanges between us as I changed my preferences of travel, lodges, amount of days stay and areas to stay. All because of the different options Jennifer would provide us and all fully costed. Everything was very responsive. We decided for a fly in fly out safari using Basecamp lodges one in the Masai Mara reserve Basecamp Explorer and one in Naboisho conservancy Basecamp Leopard Hill. And finally flights into and out of Diani Beach. Jennifer arranged everything, the accommodation, the domestic flights and the transfers, all we had to do was book the international flights.
Jennifer met us at the beginning in Nairobi transferring us onwards and at the end of our holiday ensuring we got back to Nairobi international. She contacted us a couple of times during our stay checking everything was ok.
We had an incredible safari the lodges, food, and game drives were absolutely fabulous far exceeding our expectations. And the beach stay at Diani was just what we needed to rest up and absorb our amazing experience before we headed back home.
Kenan travel are very competitive and provided us a tailormade safari holiday that ran like clockwork and left us blown away by our incredible adventure. I would highly recommend them to anyone. When we travel to Africa again I’ll use them again without hesitation. Thankyou Jennifer for a wonderful holiday

Bruno   –  
France FR
Visited: August 2023 Reviewed: Sep 25, 2023

Email Bruno  |  35-50 years of age  |  Experience level: 2-5 safaris

Good organization for a 1-day trip in Nairobi
4/5

We stopped for one day in Nairobi and Kenan Travel and Tours gave us the opportunity to visit the greatest places : national park, Giraffe center and Masai Market.
Our guide was very nice and helpful so we had a pleasant journey.
I would have given an "Excellent" review, if the guide had a sharper eye during the safari to see the animals ;-)

But everything was great, thanks!

Ada   –  
Australia AU
Visited: September 2023 Reviewed: Sep 22, 2023

Email Ada  |  20-35 years of age  |  Experience level: first safari

Accommodating, prompt, and friendly service
5/5

We booked with Jennifer for a 8 day safari tour in Kenya. Communication via email was easy, prompt, and friendly. Jennifer was happy to help customise our experience, offering multiple accommodation options for each location. Apart from 1 booking issue at one of the hotels, everything went without a hitch. Our driver/guide George was friendly and accommodating, and we felt safe and taken care of the entire time. We had a wonderful time and cannot wait to return to Africa in the future!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 77
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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