Reviews

Sort By: Date Most Helpful Rating 31-40 of 79 Reviews
GB   –  
Philippines PH
Visited: December 2018 Reviewed: Jan 3, 2019

Email GB

superb service
5/5

We did a Rwanda and Uganda private safari. Jane was prompt in her responses and she gives an answer and explanation to whatever questions that we may have. Price is a lot cheaper than hat you would have from the big tour companies. Itinerary was customizable and flexible. Moses the driver/guide was knowledgeable and attentive to out needs. Would definitely recommend!

PierreB ,   –  
Canada CA
Visited: October 2018 Reviewed: Nov 5, 2018

Email PierreB ,  |  50-65 years of age  |  Experience level: first safari

definitely exceeding my expectations,
5/5

I took Kenan travel because of their good rating 5/5 pretty much everywhere and I was not disappointed at all. Thank you to Jane who was kind and helpful with us with these many many communications prior to our African safari. Our 12 day tour went very well with our guides , Moses in Kenya and Joseph in Tanzania , None of our question were left unanswered . We saw everything , from Lion , Leopard , Rhino , Elephant , Buffalo , Wildebeest river crossing , Hot water bucket shower and all the funny stuff on Safari. Masai Mara & Serengeti are truly a paradise for wildlife . Everything was great , I would recomended Kenan Travel for a safari anytime , I already did to some of my friends planning a safari. Thanks again to Jane,Moses & Joseph .

Les   –  
Sierra Leone SL
Visited: October 2018 Reviewed: Oct 29, 2018

Email Les  |  35-50 years of age  |  Experience level: first safari

Exceeded my expectations
4/5

Despite being a budget tour it was a fabulous experience, everything was was described when signing up and comfortable. It was really amazed at the variety of animals and closeness of the accomodation the park itself. Highly recommended.

Britt   –  
United States US
Visited: August 2018 Reviewed: Oct 2, 2018

Email Britt  |  20-35 years of age  |  Experience level: first safari

Everything went exceptionally smoothly and was professionally handled. Geoffrey was a great contact!
5/5

We had a great experience with Kenan Travel & Tours. Our group (four of us total) decided to book a 4-day safari fairly last minute (less than a month before we were set to arrive). Despite the short notice, we ended up with a fabulous trip. Shortly after submitting an information request, we received a response from Geoffrey, who was able to modify the usual 3-day itinerary to allow us extra time in the Conservancy that our schedule would allow. Communication was always very straightforward and clear. We received an itinerary that was detailed and helpful, and our air travel and accommodations went very smoothly. Absolutely no complaints--would highly recommend, and if we ever come back to Kenya for another trip I intend to use them again. Would also recommend in particular staying in the Naboisho Conservancy: much more private and relaxing than the national park; very eventful game drives (without crowds); and great service!

Jooyoung Son   –  
South Korea KR
Visited: September 2018 Reviewed: Sep 28, 2018

Email Jooyoung Son  |  20-35 years of age  |  Experience level: 2-5 safaris

really enjoyed. well treated us.
5/5

answering was fast and very kind.
everything was good.

Karen   –  
Chile CL
Visited: September 2018 Reviewed: Sep 24, 2018

Email Karen  |  20-35 years of age  |  Experience level: first safari

The tour was great, we saw all the big 5. Geophrey arranged everything perfectly for us!
5/5

Everything was great. I truly recommend Kenan travel & tour

Radu   –  
Germany DE
Visited: August 2018 Reviewed: Sep 22, 2018

Email Radu  |  35-50 years of age  |  Experience level: first safari

Very friendly and attentive tour operator
5/5

Me and my wife went on a 8 day personalized Safari through Kenya and Tanzania as part of our honeymoon and can fully recommend Kenan for the services they provide. We were more than happy with our Safari, the communication and the care we received from the entire Kenan team - starting with Jane and Geophrey and not forgetting the drivers.

Geophrey took care of the booking and communicated permanently with us from the first enquiry and including coming to our hotel in the evening of our arrival to greet us. He answered all my detailed questions patiently and was always very friendly in his replyis. Jane even came and picked us up personally from the airport at our arrival and the next day in the morning went with us once more through the itinerary before our departure.

The cars were exactly as expected and the drivers were very friendly during the whole trip. They were responsive and adapted to our requests. Our first driver in Kenya, Thomas, was by far the most attentive and friendly and we engaged during the whole trip in extensive and interesting conversations. Also, the accommodation was exactly the one promissed and according to our expectations. We later found out that Geophrey would call every place to make sure we arrived and that everything was ok.

At the end, Geophrey even came to the airport to wish us farewell and took a lot of time to discuss our impressions from the Safari. He asked detailed questions about each driver, the cars and the accommodation to capture any potetial room for improvement in the future. He and Jane seem to really care about the experience they offer to their guests. I appreciated this a lot!

Thank you Kenan for a great trip!

La Nell and Tim   –  
United States US
Visited: August 2018 Reviewed: Sep 17, 2018

Email La Nell and Tim  |  65+ years of age  |  Experience level: first safari

Best vacation ever!
5/5

My husband and I have just returned from a 15 day/14 night private safari tour in Kenya and Tanzania, which also included beach time on Zanzibar. Everything about this vacation was perfect, from beginning to end. We could not have been more pleased. Geophrey did an absolutely wonderful job of booking the safari for us. He was quick to respond to my emails, answered every question (I had many), and was very thorough with the many details of the trip. Geophrey met us upon our arrival in Nairobi and was there at each of our flights to greet us and/or see us off. Geophrey and/or our tour guides walked us through the process of customs and immigration at border crossings. When we found out that we were over our limit for the small plane that would take us to Zanzibar, we repacked our suitcases to comply with the weight limits and Geophrey was so very kind to take all the extra baggage and store it with him, while we spent 3 days on Zanzibar. Our tour guides, George, Joseph and James, were all excellent. Their ability to spot animals was outstanding! We saw all of the big 5 and so much more - literally thousands of animals! The guides were always patient and accommodating whenever we asked to stop and take many, many pictures. They went out of their way to get the jeep in just the right spot for photos. All 3 of the guides were very knowledgeable regarding the life-style and culture of the various animals and they shared their knowledge with us, which made viewing the animals so much more interesting. The knowledge of life-style and culture extended to the native people and locals, as well. It was fascinating to learn about these wonderful, warm, welcoming people. We are in awe of how much we learned from our 3 guides in our short time together! We stayed in a variety of lodges, from luxury to "glamping" tents to basic tent camps. All exceeded out expectations! Food, accommodations and service were amazing everywhere we stayed. My husband and I have traveled all around the world - and THIS trip has gone down as our best trip ever! I can not recommend Kenan Travel and Tours enough! Thank you, Geophrey, George, Joseph and James for making our trip to Kenya and Tanzania wonderful!

Motoi   –  
Japan JP
Visited: August 2018 Reviewed: Sep 17, 2018

Email Motoi  |  35-50 years of age  |  Experience level: 2-5 safaris

Awesome experience in Kenya and Tanzania
5/5

I went to a 7 nights and 8 days tour to Kenya and Tanzania.

Until making a final booking, their staff Geophrey had been so kind and gentle and quick to respond to any question, request from my side.
And also, he had been very patient and never urged me to make a booking soon, which I had experienced often from different company in the past.

Throughout the journey, our experience went beyond expectation. All the drivers we met had been so kind and well experienced.
We watched so many animals including all BIG 5s.

Regarding accommodation, it was a good mixture of uncivilized nature and modern lodge, hotel.
I mean, we stayed some nights in a tented camp where we didn't have enough hot water electricity and wifi, (which is sometimes good) and some nights in civilized lodge and hotel.

Unfortunately, we lost our smart phone in one camp but the driver and all the camp staffs were so kind to try to find that.
It didn't come out eventually however, we didn't feel sad because of their graciousness.

Hope to come back someday in the future.

Hardiana   –  
Singapore SG
Visited: July 2018 Reviewed: Aug 19, 2018

Email Hardiana  |  35-50 years of age  |  Experience level: first safari

Amazing safari
5/5

It all started with good communication with Geophrey. Emails were promptly replied and when we arrived, Jane was there to pick us up. She was very friendly and briefly explain about our safari. Our guide Simon was very knowledgeable and funny. We managed to see all the big 5. As for the camps all are wonderful especially in Masai Mara. Will definitely use their services again.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 74
  • 4 star 5
  • 3 star 0
  • 2 star 0
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