Your consultant Ute, y'r eyes & ears on the ground
Roho Ya Chui
- Offices In:
-
Netherlands
Germany
Austria
United States
Australia - Size:
- 1-5 employees (Founded in 2007)
- Member Of:
- ATTA, APTA & SATSA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $900 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Tara C. | 20-35 years of age | Experience level: first safari
Well Organized, great people, reasonably priced, and wonderful experience
Ute Sonnenberg was very responsive to my emails and even did a WhatsApp call with me from the U.S. She explained everything well and it was just as described. When we got there, Edward, our tour guide was wonderful and very informative. He knew a lot about the animals and seemed very passionate about the park and his work. We were very glad to have him as a guide for Kruger. At Sabi Sands we stayed at Nottens Bush Camp which was a wonderful camp. We got really close to the animals in their natural habitat. The lodging was really accommodating and felt very homely as we had dinner at a long communal candlelight table with the other guest. Every aspect of it was wonderful. The cost was not cheap but a lot less expensive than the other safaris we looked at.
JO
Email Jeries Tadros | 50-65 years of age | Experience level: 2-5 safaris
Great adventure at amazing Kruger
I did not have enough time to plan my trip properly so I just chose an 5 stars rating company and booked a 3 nights trip to Kruger and Sabi Sabi. They had everything perfectly planned. If I had to change one thing in the trip I would have chosen a different Lodge other than Umkumbe. The Chestnut lodge was perfect.
KW
Email Jen | 35-50 years of age | Experience level: over 5 safaris
Excellent
This is our second time booking with Roho Ya Chui and there is a reason why we came back... just excellent.
US
Email Ann | 20-35 years of age | Experience level: first safari
Trustworthy, timely, and helpful experience with Ute!
Ute was a wonderful consultant. I would highly recommend her to anyone looking to book a trip with accommodations, transfers, and safaris in South Africa. Everything in our itinerary was smooth, timely, and as expected. We chose the Blyde River Canyon / Panorama Route / Kruger National Park itinerary for 6 days and 5 nights. Ute responded to emails quickly and was very helpful and kind.
The only thing I did not enjoy was that I was booked for two days at the first lodge (Blyde River Canyon) but there were no planned activities. This is usually not a big deal however we did not rent a car, instead relied on planned transfers between locations, so not having a car at this particular lodge was a disadvantage as we could not leave the property to go on activities as nothing was within walking distance (I later learned that other lodges such as the Forever Resort had hikes and sight-seeing within walking distance). When I relayed this to the lodge's manager she seemed surprised that we didn't have a vehicle and made it seem as if we should have known better. She did end up helping us arrange some activities but it seemed like such a hassle to her to help her lodge clients. The service in general at Blyde River Canyon Lodge felt stiff and forced. I would not recommend that particular lodge again (Blyde River Canyon). We also went on the Panorama Tour with a great guide and it was peaceful way to see South Africa's gorgeous scenery. Our second lodge was so much better - Chestnut Country Lodge in Hazyview. It was worlds different than our first lodge. The hospitality was top notch, the managers/staff were so helpful and welcoming, and the food and service were definitely 5 stars! We greatly enjoyed our two day game drive in Kruger Park as well as the Elephant Sanctuary on the last day.
CH
Email Astrid | 35-50 years of age | Experience level: 2-5 safaris
Absolutly fantastic organized with a lot of experience and many helpful recommendations.
What we really liked was that Ute called us directly after our first mail. We get the chance to hear more about her experience and she gave us a lot of recommendations to make sure we really plan our vacation as requested.
We also loved how quick she was. That's sometimes something really crucial to decide with wich travel agent you will book.
This Vacations was one of our best we ever had. From A-Z was all perfect organized all our Lodges was just amazing and the nature absolutely gorgeous im May. You spend a lot of money but it's really worth to do it.
Every Camp were totally different and also the nature and the region. That was a point was we really loved. So you are never bored and you see so many things.
The Water Camp Jacana was something what we never expected to see. Palm trees, so many sand, birds, calm and water. All the water Safaris which you can do in May are fantastic. The view is different and it's so relaxed.
The Food and Wine of the hole Safaris was excellent. And we were anytime really happy with all our Guides and the knowledge.
Oh yes and not to forget the donation for the lights we really liked and also all Camps are very eco-friendly.
We are sure we will coming back to book another trip through Africa. We can really recommend this Travel Agent.
Email Barry and Karen GILBERT | 50-65 years of age | Experience level: first safari
Totally professional, superbly organised and well communicated in all aspects.
My wife and I have recently completed a 16 day tour of Southern Africa (our first), 12 of which consisted of a tour organised by Roho Ya Chui (through Ute Sonnenberg) comprising visits to Victoria Falls (Zimbabwe) and the safari camps of Muchenje, Ghoha Hills Savuti and Machaba in Botswana.
In the initial stages we acquired quotes and itineraries from two agents in Australia and two in South Africa. By comparison, Ute's was not the cheapest quote received nor was it the most expensive however we found her to be the most comprehensive in her ability to match the parameters we had set. Most importantly however was Ute's responsiveness to our contacts and her adaptability to several changes we made throughout the process.
It also helped that we were able to undertake a Skype session with her where many of our questions were answered and the ease in which we were ultimately able to book and pay. In so far as the tours went themselves, all our road transfers and light aircraft flights (3 in total) went to schedule and all the venues chosen exceeded all our expectations.
We also had the pleasure of meeting Ute in Johannesburg on the last day of our tour and found her to be just as excited about what we had just experienced on our trip as we were. We can only suggest that if you are planning a trip to Africa make sure you visit the Roho Ya Chui website and really consider organising and undertaking your trip with Ute. You will not be disappointed. Thanks Ute. We hope to travel to Africa again in the future and will certainly use your services again when we do.
Best Regards
Barry and Karen
Blue Mountains AUSTRALIA
CZ
Email Jirina | 35-50 years of age | Experience level: 2-5 safaris
We really liked working with Ute. She tried to find the best solution for us based on our wishes.
Communications with roho ya chui, namely with Ute, were great, with no delays or problems. We always received feedback immediately or very soon. Ute was very helpful, working with us patiently and was always offering suggestions or other solutions. As we booked the safari very last minute, this was very helpful. The safari tour itself was wonderful and exceeded our expectations. We just came back but wish we stayed longer!
SE
Email Patrik M | 20-35 years of age | Experience level: first safari
Excellent service fast response and just great tour operator!
I could recomend this operator to anyone planning for a unforgettable experience and memorys for life! The service was excellent and everything was way over expectations, i would for sure is this operator next time aswell!
//Patrik
US
Email Jason | 20-35 years of age | Experience level: first safari
Everything went smoothly, expectations were fully met!
Our entire experience booking our South African safaris with Ute was great! Everything happened as expected, on time, and there were no issues with any part of the trip. We had an amazing trip and couldn't be happier with the itinerary Ute set up for us. It was so simple working with her as well - the booking process was easy, she answered all of our questions and had fantastic communication. We loved our trip to South Africa!
US
Email Tamara | 50-65 years of age | Experience level: first safari
This was my first safari experience and Ute from Roho Ya Chui was an excellent advisor.
All arrangements where up to my expectations - starting from designing the itinerary, making transportation arrangements, and ending with organizing safari tours. It as a great first safari experience!