Your consultant Ute, y'r eyes & ears on the ground
Roho Ya Chui
- Offices In:
-
Netherlands
Germany
Austria
United States
Australia - Size:
- 1-5 employees (Founded in 2007)
- Member Of:
- ATTA, APTA & SATSA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $900 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Marco Condoleo | 50-65 years of age | Experience level: 2-5 safaris
Flawless Safari Experience from an Exceptional Safari Company
Throughout the booking process and up to our departure, Ute of Roho Ya Chui provided expert guidance and put together an itinerary that worked perfectly for our group. We initially spoke over the phone then subsequently completed the transaction via email. Communication was timely, clear and precise. Our 14-day Safari adventure was a dream from beginning to end. We didn’t have to worry about anything. For example, we learned flight departure times often change at the last minute with these short flights and our handlers were well aware of every change. In fact, we stopped paying attention to departure details as we knew someone would make sure we got to our next destination on time. We simply were able to enjoy the Safari experience without having to worry about details. Our handlers worried about details for us. Additionally, everything from lodges to inclusions were as advertised. I highly recommended using Roho Ya Chui to handle your Safari.
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Email Stuart Friedman | 50-65 years of age | Experience level: first safari
Very helpful and always there when we had questions or needed to make changes
Communication and Service was great at all times. The trip exceeded our expectations. The 3 camps we stayed at were very different experiences, which I believe added to our experience. Connections all went smooth and there was a lot of moving around. Trip of a lifetime is a common expression for something like this and I believed it met that expectation.
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Email Michelle | 50-65 years of age | Experience level: first safari
Ute was very professional, thorough, patient, and prompt to respond to all my questions/input.
Communication was excellent and Ute was very prompt to respond to all my questions/queries. She was also prompt to respond once we arrived in Africa. Pre-trip information packet was extremely thorough and included all aspects of our safari. The trip exceeded all expectations. The accommodations were lovely and our game viewing experiences were excellent. We were completely taken care of and directed every step of the way upon arriving in Nairobi, as well as upon returning to Nairobi for our departure home. Overall, an excellent experience. For those of you interested in more specifics regarding camps, our safari was throughout Kenya. Elsa's Kopje in Meru was excellent. Beautiful with excellent game drives. Managers George and Theresa were wonderful and our guide George was excellent! Sasaab in Samburu was beautiful and we had an excellent guide, Steve Tilas, there a well. However, we felt the manager Nikkie was very pretentious and intentionally made us feel very uneasy and uncomfortable. Bateleur in Masa Mara was nothing short of AMAZING!!! Dennis was an incredible guide as well! Little Joe our butler was excellent. Attention to detail and accommodations were superb! Management was excellent. Sand River in Masa Mara also provided an excellent game viewing experience and Javan was an excellent guide as well. Chris and Debbie, managers, were genuine and caring. However, the outdoor dining area was definitely lacking in terms of the view as well as pesky birds pooping all over the umbrella tables. Also, the pool (as seen on the website) is not yet completed. And, although the outdoor shower is lovely, there is not an indoor shower in the tent. Which could have been an issue if the temperature was any colder. And lastly, Tortilas in Amboseli was beautiful, however, it definitely was lacking in the game viewing arena. The managers, Graham and Candy were lovely and pleasant. However, as compared to all the other places we stayed at, the game drives were very short. So much so, that we even questioned why were back so early. We also seemed to stay fairly close to the camp as compared to all other places. I hope this is helpful to those seeking more detailed information.
JP
Email Yu | 35-50 years of age | Experience level: 2-5 safaris
Everything went smoothly
What I appreciated the most is that Ute was always very quick to respond to my inquiries.
I was a bit worried pick-ups because I had to make changes few times due to flight schedule changes and activity I decided to include in a last minute, but there was nothing to worry about. We got picked up pretty much on time every single time.
I will recommend Roho Ya Chui to anyone. I will definitely use them again next time I plan African safari.
If I am to give my personal advise to people who are planning to visit Kruger, get an accommodation inside the park.
If your budget allows, go to a private game reserve instead of the Kruger National Park.
There were too many tourists there, which makes it very difficult to see rare animals.
We missed a leopard siting while waiting on a very long queue, and had to wait for a long time to see sleeping lions.
It was crazy.
I had so much better experience at Sabi Sands.
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Email A&C | 50-65 years of age | Experience level: first safari
FANTASTIC JOURNEY thanks to Ute Sonnenberg's knowledge, expertise, hard work and time
Highly recommend Royo Ya Chui and Ute Sonnenberg. Ms. Sonnenberg will put together a first class trip within your price range.
We had been working on this trip for over five months and were about to give it up (because we had already communicated with four travel operators who just didn't listen to what we were interested in seeing and doing while in Africa) when Ute was referred to us. We worked with Ute approximately six months putting the trip together, and she read all our emails carefully and listened to all our requests, ideas, and questions. She gave extremely helpful suggestions and recommendations, and delivered far above what our expectations were.
Ute always responded to emails quickly, and even followed us during our trip to make sure everything was alright - we never waited more than fifteen minutes for a response to any text while traveling and using whats app.
Ute introduced us to the Trip Plan app, which we referred to several times during our month in Africa because it had the entire itinerary with all the necessary information, and one doesn’t need internet to use it.
All the accommodations Ute suggested were excellent (Kirkman Kamp, Qorokwe Camp, Pelo Camp, Chobe Game Lodge and Victoria Falls Hotel and the Rovos Train). We did a total of 20 land, water and walking safaris during our trip, which gave great diversity, and the diversity was a great recommendation from Ute. All, but two, of the safaris were fantastic with excellent guides. We were disappointed with the guide at Chobe Game Lodge and Ute immediately texted us and offered to get us a new guide when she found out.
We booked all our flights both international and within Africa, using Ute’s suggestions assisting us with times and airlines, which made it so much easier working with the airlines.
Overall it was an incredible trip, and we felt for an incredible price. We are most grateful to Ute for all of her time, patience, knowledge, suggestions, assistance and expertise with the entire trip. Highly recommend Ute Sonnenberg and her company Roho Ya Chui.
IT
Email Julia Griner | 50-65 years of age | Experience level: 2-5 safaris
Exactly what we requested and exceeded our expectations!
Working with Ute at RYC was a pleasure from the start. Of all the companies I contacted she was the only one to take the time for a phone call and listened to everything I had to say. Clearly she heard me and was able to understand the nuances of what we wanted and offered us a trip plan that matched our needs. Not only was the preparation easy and fun but the resulting trip was everything we could has asked for and more! We stayed in 4 camps over a 12 days period. All transport and activities were taken care of with options to tweak on site. The camps and their staff were not only hospitable and a delight to be with but knowledgable and generous with all kinds of information regarding nature, Bostwana and the Bastwana people. It was a true cultural experience.
I have already passed on RYC's information to inquiring friends and hope that they too will have the 100% positive experience we did with this superior outfit.
NO
Email Roar Fogstad | 50-65 years of age | Experience level: 2-5 safaris
Outstanding experience for our safari. Everything planned in detail and intimerary followed.
Communication, logistic and choice of safari lodges was to our full satisfaction. What more is there to desire?
Many gamedrives, boatsafaries, excellent management and mostly good food and sercvice. Chobe game lodge need to improve service, cooking and undrestanding of international travellers.
DE
Email Mona | 35-50 years of age | Experience level: first safari
Everything was very well organized and accommodation was above expectation.
There was really nothing to complain. Everything was very well organized and I was positively surprised about the accommodations.
I would definitely recommend Roho Ya Chui and would always travel with again!
Email Sylvia x4 | under20 years of age | Experience level: first safari
Amazing trip.....Ute did a great job in organising the trip for us
- Quick and informative responses in the preparation of the trip.
- Whole trip was very well prepared and staff took very well care of us during our trip.
- All lodges and staff were great and very helpful. The accommodation at Pangolin has exceeded our expectations. The welcome entertainment (singing and dancing of the staff) at the Khwai Bush Camp was heartwarming.
- Special thank you to our tour guides Aubrey at Pangolin and Sinka at Khwai Bush Camp. They did a great job!
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Email Pete | 50-65 years of age | Experience level: 2-5 safaris
Extraordinary safari in Zambia at Baines River Camp
This was the second safari that we have booked with Roho Ya Chi. The company is thorough, honest, has great customer service, and excellent attention to details. I am in the process of booking next year's safari with them as this is being written!