Reviews

Sort By: Date Most Helpful 231-240 of 301 Reviews
Hon   –  
United States US
Visited: August 2015 Reviewed: Aug 18, 2015

Email Hon

Amazing experience and great customer service!
5/5

My wife and I booked our honeymoon through Roho Ya Chui. Ute provided excellent customer service and gave us great recommendations on hotels and safari lodge. We ultimately stayed at Kirkman's Kamp for our safari and Royal Livingston for our visit in Victoria Falls. She also organized a day trip to Chobe National Park for us.

Ute customized our itinerary to our liking and was very responsive. Everything was communicated through email (I didn't need to call or skype with her) and everything turned out perfectly. Thank you Ute for an amazing experience!

Alice   –  
United States US
Visited: July 2015 Reviewed: Aug 13, 2015

Email Alice

Awesome family safari experience!
5/5

Thanks to Ute Sonnenberg the planning and organization of our safari trip was very easy and efficient. She is super responsive, friendly and professional.
All game drives at Sabi Sands and in the Kruger Park were amazing and exceeded our expectations. Especially our safari guide Edward was very knowledgeable and fun to be with. The transfers from and to Johannesburg were excellent.
I highly recommend booking your safari through Roho Ya Chui.

Suliman   –  
Saudi Arabia SA
Visited: August 2015 Reviewed: Aug 8, 2015

Email Suliman  |  35-50 years of age  |  Experience level: over 5 safaris

Roho Ya Chui is the most reliable and trusted safari company I have ever experienced.
5/5

My safari tour in kruger National Park was well organized and everything was done perfectly exactly as I expeted.

Iwao   –  
France FR
Visited: July 2015 Reviewed: Aug 7, 2015

Email Iwao  |  50-65 years of age  |  Experience level: 2-5 safaris

A perfect package of safari experience for Botswana
5/5

From the moment we showed our interest in one of the safari tour packages offered by Roho Ya Chui, Ute was very efficient in helping us organize what we had dreamed of. Several questions we asked by e-mail over the first few days were immediately answered in person by her, and it was this responsible reaction which made us decide on the tour rather quickly. Being immediately convinced that we were getting a reliable package with the best itinerary, we didn't even search for any other operators or tours.

The safari trips itself in Botswana (Okavango Delta, Savuti and Chobe) was a succession of unforgettable experiences. Even compared with our previous safari trips in Kenya and Tanzania, this time gave us much more diversified animal and landscape sightings, and we were extremely impressed by the quality of the safari guides offered at each of the camps we stayed. We saw all the animals we wanted to see to our full content (except for a cheetah).

Steve Park   –  
Australia AU
Visited: July 2015 Reviewed: Aug 5, 2015

Email Steve Park  |  35-50 years of age  |  Experience level: 2-5 safaris

Roho Ya Chui were very easy to deal with from the booking stage and throughout the tour.
5/5

The communications from start to finish were first class and very professional. The service as a whole was very good and I can't fault them on anything. The tour itself more than lived up to my expectations. The accommodations were very good, the tour guides were friendly and informative and all the transfers and tours whether by boat or vehicle were excellent and without a hitch. The locations and the animals I encountered are memories I'll cherish forever.

Ekaterina   –  
Russia RU
Visited: July 2015 Reviewed: Jul 21, 2015

20-35 years of age  |  Experience level: first safari

Great Experience
5/5

We booked a 7 day tour in Botswana through Roho Ya Chui and our experience was wonderful! Ute was able to help us with great amount of questions and provided recommendations relating to the lodges, order of the lodges to stay at, timing of the trip, etc. I cannot praise Ute enough as she had to deal with us a lot, answering multiple questions and changing our bookings twice for no additioanl fee! We decided to stay with &Beyond and chose Nxabega, Xaranna and Sandibe. Ute advised to stay in this particular order and we think it was perfect as we had experienced absolutely different accomodations (from tents to a sort of villa) and safaris. All of the lodges were great with exceptional team members. We were able to see the big five and much more. Special luck with the cats in Sandibe where we were able to see cheetah with a kill, many lions and 3 leopards. Sandibe stood out as it was just re-builta year ago and they are now using solar power (with generator's back-up) which is available 24/7 and you have wi-fi coverage thoughout the lodge and rooms. Otherwise, all 3 lodges were great with outstanding personnel, cannot fault any member of the lodges, they did a great job with acomodating our requests and were just great people to chat with.

Fernanda Visited: July 2015 Reviewed: Jul 20, 2015

20-35 years of age  |  Experience level: first safari

Wonderful Family Safari in SA
5/5

My family and I were very excited to go on safari and I went online to do some basic research. Although I am an experienced traveler, I had never been to Africa and was overwhelmed with the options available for a first safari. Luckily, I found an itinerary by Roho Ya Chui with fantastic reviews that fit perfectly into our schedule. Four nights in a safari camp and three in Cape Town.
I sent an inquiry and was contacted by Ute, who was immediately helpful with my planning. Although she was in South Africa and I in New York, we arranged a mutually convenient time and spoke on Skype to arrange the itinerary. She was very flexible, especially when we added a fourth person last minute.

The trip itself exceeded all my expectations! We spent four nights in Kirkman's Kamp, an intimate luxury camp in the Sabi Sands reserve. We were paired with a tracker and ranger for the duration of our stay, and they took us on game drives to see animals twice daily. We saw all the big 5 and more. The quality of the game viewing was more than I could have hoped. We had a leopard walk right by our vehicle! The ranger was also very knowledgeable about these animals, which meant we learned as well as saw.

Having booked through Roho Ya Chui, we didn't have to worry about internal flights, airport transfers or the hotel in Cape Town. It was a wonderful experience and my only regret is I wish I had stayed longer.

Markus & Regina   –  
Switzerland CH
Visited: January 2015 Reviewed: Jul 15, 2015

50-65 years of age  |  Experience level: over 5 safaris

Six perfect days on safari in South Africa (Krüger Park)
5/5

Easy booking procedure and responsive communication with Ute; excellent tour documentation on the internet; charming lodges in the bush with welcoming and supportive services; safari tours and animal sightings exceeded our expectations; Ute was helpful and truly customer-oriented during the entire process.

Lloyd & Gina & teens x 3   –  
Canada CA
Visited: July 2015 Reviewed: Jul 14, 2015

35-50 years of age  |  Experience level: 2-5 safaris

Highly recommend Ute Sonnenberg - efficient, prompt, organized and a pleasure to deal with
5/5

Enjoyed our safari immensely. Saw the Big 5 (and the "baby" 5 as a bonus) during our trip. Had no trouble with the air connections - was well arranged by Ute. The accommodations were comfortable, the service exceptional, the food was plentiful (never felt hungry during the whole trip). Our guides (Roan at Ngala and Matt at Phinda Mountain Reserve) and trackers (Chris at Ngala, Musa at Phinda) were impressive and personable - had a lot of fun and laughter. Overall an amazing experience for the whole family. Would stay at &Beyond resorts again and would highly recommend to anyone that wants an over-the-top experience!

Viktor NL   –  
Netherlands NL
Visited: June 2015 Reviewed: Jul 8, 2015

50-65 years of age  |  Experience level: over 5 safaris

Two wonderful weeks in Zambia
5/5

I found RYC on a website. They proposed an interesting tour in Zambia. I had a number of times e-mail contact with Ute Sonnenberg of RYC. She organised our tour very well. She was very patient and always seemed to be in a good mood. The trip she organised for us was very good.

Average User Rating
5.0/5
Rating Breakdown
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  • 3 star 1
  • 2 star 0
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