Your consultant Ute, y'r eyes & ears on the ground
Roho Ya Chui
- Offices In:
-
Netherlands
Germany
Austria
United States
Australia - Size:
- 1-5 employees (Founded in 2007)
- Member Of:
- ATTA, APTA & SATSA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $900 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Captain Chuck | 65+ years of age | Experience level: first safari
Our experience: professional, candid & direct guidance, responsive, knowledgeable, trusted advisor
When we were planning our trip to South Africa, we started doing so in a "do it yourself" fashion and soon discovered we were over our head with the task. We needed help and we were directed to Ute Sonnenberg at Roho Ya Chui. After a few emails and calls with her, we knew we had a trusted advisor we could depend upon, not only to attend to helping us create an itinerary but navigate with us the many choices and issues one faces today while traveling to South Africa from the USA. We especially liked her candor and direct advice. At times, we had notions about what we should or shouldn't do and Ute was quick to help us sort them out. We spent 3 weeks in South Africa and all during our travels, my wife and I kept saying to one another "we are glad we had Ute helping us". The lodging she suggested and safari we took were exactly what we had hoped for. The tools Roho Ya Chui provided (app, trip voucher, mobile friendly travel plan) were professional and helpful. Ute's advice on all matters associated with our trip was spot on. We highly recommend Roho Ya Chui and Ute
DE
Email Heather | 35-50 years of age | Experience level: first safari
Ute was extremely helpful in finding us the exact safari that was good for us.
I would recommend this company to anyone without hesitation. The communication between us and this company was quick, precise and complete. On this safari we felt like we were taken care of and didn't need to worry about anything (lodging, transportation, time). We were directed to the perfect lodges and area to be for the time of year. We saw so much wildlife! We truly loved our experience and would not change a thing.
Email Anton | 20-35 years of age | Experience level: first safari
Excellent service, outstanding logistics
We required last minute (three weeks before the actual trip) itinerary for our 8n/9d safari trip. Ute has provided perfect service, we have customised one of the provided tours and our major issue was limited availability. Ute managed to get us places in the great lodges and camps! All transfers between camps were seamless on new little aircrafts. We didn’t have to worry about anything at all during our trip. Everything was sorted and organised by Ute. We will definitely recommend this agency and Ute to our friends and family.
US
Email George | 65+ years of age | Experience level: first safari
Well organized trip with great accommodations
From the beginning of the process, things went very smoothly. While I set the dates and general locations, I left the specific details to Ute and was not disappointed. All 3 accommodations were lovely, smaller properties, with excellent service. On out 3 transfers around Kruger (one with a short game drive) one one full-day game drive, we were fortunate enough to have the same driver all 4 times. It felt like having our own private driver. Particularly in Sabi Sand, we saw an incredible amount of wildlife, including one pride of 10 lions.
Email Tamzin | 35-50 years of age | Experience level: first safari
An excellent value and seamlessly run first time trip to Africa
The service offered by Roho Ya Chui and especially our point of contact, Ute, was nothing short of excellent. When we decided to visit Africa we had a rough idea of where we wanted to go, but no idea on how to get from one place to another, we also wanted to have a local expert help choose and arrange the accommodation instead of us relying on online hotel search engines. As is often the case for us when planning a trip, the parameters of what we were planning changed several times, and Ute handled all of these requests diligently and professionally, and after multiple different draft itineraries had been proposed and discussed we finally settled on a final option.
The service in country from the local agents didn’t disappoint either, we were met promptly for all transfers by reliable and courteous staff who went above and beyond in providing local knowledge and insight, allowing us to better understand and appreciate the areas we visited.
The safaris themselves were amazing, the variety and abundance of wildlife we got to see was staggering, and the high points were too many to list. Our drivers and guides were all deeply experienced, knowledgeable, fun, and most of all patient of the many questions we asked of them.
All in all the trip was memorable to a life changing degree and we can’t wait to go back to explore the continent further!
FI
Email Thomas | 20-35 years of age | Experience level: over 5 safaris
Great service always!
Roho Ya Chui is an exceptional tour company. I’ve travelled with them twice now and never had a problem. Ute is always so helpful and ready to answer all your questions within 24hours. If you are planning on visiting Africa contact Roho Ya Chui, you can’t go wrong!
Email Trista | 35-50 years of age | Experience level: first safari
Absolutely smooth and fabulous!
Ute planned our whole itinerary within 2 days with all confirmed camps booking, guides, road and air transfers. We didn't need to worry a thing about the planning at all. The whole trip was smoothly transitioned from one place to the other. There was no delays or disconnects. There was always someone waiting at the airport to pick us up to next camp. Ute picked Elewana collection for all the stays, which turns out to be the most amazing experience on this trip. Ute was always so quick and patient to answer all our questions before, during and after the booking. She definitely took the stress out of the planning and left us the fun part to enjoy. We really appreciated all her efforts and will definitely recommend it other others for Africa Safari trips. Will come back again Ute! Thank you so very much for making our honeymoon a wonder!
Email Michelle | 20-35 years of age | Experience level: first safari
Seamless
Communication was great and we could not fault the trip that we booked, accommodations were great and transfers were all included and on time. Ute was very helpful and informative with our options.
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Email MaryAnn | 20-35 years of age | Experience level: first safari
Unforgettable Trip
We are so glad we booked our South African safari with Roho Ya Chui. From start to finish, it was a pleasure having Ute as our travel agent. She suggested a fantastic itinerary with wonderful lodges. I really appreciated her prompt email responses during the planning process and careful attention to detail. When we arrived, all the road transfers were already arranged and everything went smoothly. We are so thankful for her services. We hope to return to Africa one day and if we do, we will surely book with Roho Ya Chui again.
Email Campbell Bridge | 65+ years of age | Experience level: 2-5 safaris
Three weeks in Tanzania and Zambia
My wife and I have just completed a three-week custom trip arranged by Roho Ya Chui with a central focus on Tanzania and the migration.
Everything was arranged directly with Ute at Roho Ya Chui with the greatest efficiency despite there being some complexities in relation to the scheduling and other issues.
The principal focus of the trip was the Serengeti and Ngorogoro Crater. The other locations selected for us were all different and provided a wonderful variety.
On the ground, the service of the various providers was excellent and lived up to expectations. All drivers and guides were punctual, courteous and helpful.
We had one guide and driver for 10 days by the name of Jeffrey. He was delightful company and a superb guide. He was relaxed and flexible with scheduling, always had helpful suggestions, and had an uncanny ability to spot animals.
While the various places that we stayed varied slightly in quality of accommodation, the common feature of all of them was excellent service, good wholesome food and a willingness to be perfect hosts.
We would not hesitate to recommend Roho Ya Chui.
