Reviews

Sort By: Date Most Helpful 11-20 of 301 Reviews
Jhoomar   –  
India IN
Visited: August 2022 Reviewed: Sep 4, 2022

Email Jhoomar

Helpful and efficient
5/5

This was a family reunion that was delayed by 2 years due to Covid. In spite of repeated postponements of this trip, Ute was very helpful in making all the bookings and provided great travel tips to us. The trip was a smooth, wonderful experience and we truly enjoyed every moment of it! Thank you!

Ted and Michael   –  
United States US
Visited: August 2022 Reviewed: Aug 25, 2022

Email Ted and Michael  |  50-65 years of age  |  Experience level: 2-5 safaris

epic adventure in Okavango Delta and Victoria Falls, tailored for a father and son!
5/5

Roho Ya Chui delivered an exceptional experience that exceeded expectations! I shared a budget and a general sense of what we wanted for an experience for my young adult son on his first trip outside of North America. Ute kindly suggested an itinerary that modified my initial ideas and budget expectations. Her recommendations were spot on!

We spent 3 nights in Victoria Falls and 3 nights in the Okavango Delta. Accommodations were excellent with warm and attentive staff. Throw in a little luck with the weather and wildlife viewing...perfect! I will post comments on the specific

Thank you!

Tobias   –  
Switzerland CH
Visited: August 2022 Reviewed: Aug 25, 2022

Email Tobias  |  50-65 years of age  |  Experience level: first safari

Ute picked the best locations, organised well and was always available.
5/5

Every location that Ute picked for us was different and had outstanding qualities. In Tortillas Elewana lodge in Amboselli we enjoyed to be able to roam freely and the friendliness of the mgmt and food quality were incredible. In Elephant Pepper lodge in Masai Mara we had incredible game sights and the breakfast at the Mara river is unforgettable. Nimali Lodge in North Serengeti had an incredible architecture and the most luxurious housing. Less luxurious is also ok but we enjoyed it while it lasted :). The Highland lodge off Ngorongoro has this incredible view, delicious food and incredibly friendly staff. Treetops in Tarangire has the water pond where lots of elephants, waterbucks, zebras, buffalos where right in front of you at the breakfast table. Elephants that come and drink from the pool just meters away are an unforgettable experience! THANKS we had a truly amazing trip!

Kristina   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jul 7, 2022

Email Kristina  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful and super trustworthy: if I could give more than 5 stars I absolutely would.
5/5

We had originally booked the trip before COVID-19 and then found ourselves rebooking over several years until we finally made it. Ute had our backs all the way, suggested amazing alternative destinations, helped us book everything we needed. Her advice was invaluable and knowing that she was there, always available in the background, even during our trip, meant we could absolutely enjoy our amazing trip, even though our airline had lost a bag and we had no mobile phone signal in the bush. We enjoyed every single stop of the trip, had quick, efficient transfers that were always on time, between destinations and could not have been happier. We intend to travel to South Africa again in the near future, and we know who to turn to :)

We warmly recommend Roho Ya Chui travel agency, if you want to travel with total peace of mind knowing that you are going to the best places, with the best agent at your side if you need assistance.

Attila Koppány   –  
Ethiopia ET
Visited: June 2022 Reviewed: Jul 7, 2022

Email Attila Koppány  |  35-50 years of age  |  Experience level: first safari

Perfectly organised tailor-made safari with Ute Sonnenberg
5/5

Our family has been travelling with Roho ya Chui to four countries in Southern Africa, namely to Zimbabwe, Botswana, Namibia and South Africa.
This was a complex and unforgettable experience for us with the largest waterfall, an untamed wildlife, endless deserts and beautiful landscapes.
Ute Sonnenberg has organised this three weeks long trip with flawless professionalism and complete attention to the details. She was constantly available to fulfil our requests. We will always keep this amazing journey among our fondest memories, because it has made our dreams come true. We definitely intend to continue our travel cooperation with Ute.

Charles   –  
Singapore SG
Visited: June 2022 Reviewed: Jul 1, 2022

Email Charles  |  20-35 years of age  |  Experience level: first safari

Reliable!
5/5

We booked our trip with Ute from RYC in 2020. Unfortunately, this was just before COVID-19 hit. Yet, fortunate for us, Ute and RYC were able to keep our reservations and keep us updated about the situation in SA. Thankfully, we managed to go through the journey this past month, and it was an amazing experience. Ute's planning allowed us to be babysitted all the way from flight to transfer to safari from SA to home.

Trish   –  
United States US
Visited: February 2022 Reviewed: Jun 29, 2022

Email Trish  |  50-65 years of age  |  Experience level: first safari

Fantastic travel agent - 100% recommend
5/5

Ute was an amazing resource for putting our first-time trip to Africa together. She was always accommodating, easy to work with and endlessly helpful, even when there was no profit in it for her. We had a Covid snafu during our trip and Ute was immediately ready and able to help us deal with the obstacles we faced. This trip was the best I've ever had (and I travel a lot) and I credit Ute with helping to make it so outstanding. Her experience, contacts and knowledge of all things Africa made our trip seamless, lovely, effortless and beautiful. Thank you Ute. You are the best!!

Marissa   –  
United States US
Visited: June 2022 Reviewed: Jun 27, 2022

Email Marissa  |  35-50 years of age  |  Experience level: 2-5 safaris

Prompt communication and excellent recommendations
5/5

We would highly recommend Roho Ya Chui. We just finished our second trip with them. Our first was to Zambia and our second trip was to Botswana and Uganda. Ute is always super prompt in her communication and happy to patiently answer all of our questions. She was especially helpful with regards to travel in our new COVID era - explaining and giving detailed instructions on what documentation and/or testing was required where and if it was likely to change. For our first trip to Zambia we found Roho Ya Chui on safari bookings and so we had more of a fixed itinerary that we found on the site. For our second trip to Botswana and Uganda we went directly to Ute and she helped develop a custom itinerary for us. We told her where we wanted to go, our budget, tentative dates, and what kinds of activities we liked and she came back with a plan that met those needs which was perfect! We originally wanted to go to Rwanda to see the gorillas but based on Ute’s recommendation on the less stringent testing requirements and less expensive permits we decided to change our travel to Uganda and we were glad we did. It was also very nice to have someone arrange all of the gorilla permits as part of our itinerary. All you have to do is book your tickets to/from Africa and everything else is taken care of for you. All of our transfers were seamless and our drivers were always local to the area and very nice. A 50% deposit is required to book which is always a little hard to send so much money to someone you just “met” on the internet but we were able to pay with a credit card for an extra fee which made us feel better. Ute also provides a confirmation right away so you know payment is received successfully. Of course someone was holding a board with our name on it at the airport when we finally arrived at our destination so we knew it worked! I really like the voucher that Ute provides so you have all of the info in one place and know what to expect. When we book our next trip I know we book again with Roho Ya Chui!

Sighle Lancaster   –  
United States US
Visited: June 2022 Reviewed: Jun 16, 2022

Email Sighle Lancaster  |  65+ years of age  |  Experience level: over 5 safaris

Outstanding
5/5

Ute from Roho Ya Chui planned our trip to Kenya. Her attention to detail was amazing. The lodges were wonderful and the food and staff top notch. If you are planning a safari to Africa I highly recommend Ute. We are already planning to book another trip in 2024 with Ute.

Jonathan   –  
United States US
Visited: June 2022 Reviewed: Jun 14, 2022

Email Jonathan  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding! Ute is the best in the business, providing an amazing turn-key experience!
5/5

This is my second photographic Safari organized by Ute! It was the finest trip with ever taken, from accommodations to staff to the beautiful scenery. I would highly recommend her assistant in booking your next trip.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 9
  • 3 star 1
  • 2 star 0
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