Your consultant Ute, y'r eyes & ears on the ground
Roho Ya Chui
- Offices In:
-
Netherlands
Germany
Austria
United States
Australia - Size:
- 1-5 employees (Founded in 2007)
- Member Of:
- ATTA, APTA & SATSA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $900 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Captain Chuck | 65+ years of age | Experience level: first safari
Our experience: professional, candid & direct guidance, responsive, knowledgeable, trusted advisor
When we were planning our trip to South Africa, we started doing so in a "do it yourself" fashion and soon discovered we were over our head with the task. We needed help and we were directed to Ute Sonnenberg at Roho Ya Chui. After a few emails and calls with her, we knew we had a trusted advisor we could depend upon, not only to attend to helping us create an itinerary but navigate with us the many choices and issues one faces today while traveling to South Africa from the USA. We especially liked her candor and direct advice. At times, we had notions about what we should or shouldn't do and Ute was quick to help us sort them out. We spent 3 weeks in South Africa and all during our travels, my wife and I kept saying to one another "we are glad we had Ute helping us". The lodging she suggested and safari we took were exactly what we had hoped for. The tools Roho Ya Chui provided (app, trip voucher, mobile friendly travel plan) were professional and helpful. Ute's advice on all matters associated with our trip was spot on. We highly recommend Roho Ya Chui and Ute
Excellent from start to finish. Great communication and planning
Excellent experience with Ute and Roho ya Chui. We visited Vic falls, Chobe and Okavango and everything was perfect. We were picked up and met on time at every transfer and all of the hotels and lodges were perfect. I can particularly recommend Pangolin in Chobe.
It was very easy to plan the trip with Ute through both email and what’s app.
DE
Email Detlef and Bernd | 35-50 years of age | Experience level: 2-5 safaris
The One-stop Shop for a perfect Safari Experience
If you’re looking for a hassle free perfectly organized safari out of one hand, Ute and the Roho Ya Chui Team Provide an excellent service that made our safari an unforgettable experience. Communication has always been effective and timely, the recommendations as to how to organize our safari were extremely valuable and we found Ute to be a very dedicated, knowledgeable and professional. All in all a five star experience that we would recommend to anyone without hesitation. Thank you for everything.
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Email Brandon | 35-50 years of age | Experience level: first safari
Extremely good at catering to my exact needs while providing terrific value.
Everything lived up to my expectations with this company. The safari tours were absolutely wonderful experiences. Roho Ya Chui did an outstanding job of following up with me in a timely fashion when I was initially booking my trip. During the safari, everything went smoothly and according to plan, although had I needed any assistance, Roho Ya Chui provided me with ways to contact them. They thought of everything and I could not have been any happier with how it all turned out!
ES
Email jorge | 50-65 years of age | Experience level: first safari
efficient
overall a good experience.
sometimes I was expecting vouchers for activities but they were not required. I would have appreciated to know that I did not need to worry about vuchers and that they will always be someone waiting for me.
Additional copies of the itenirary would be nice upon arrival with any updates.
Reply from Roho Ya Chui
Posted on Mar 27, 2019For clarification, guests receive a voucher with all tour details including "meet & greet" before travel as a PDF and as an app that can be downloaded on the phone and works also should there be no internet at the destinations. There had been no changes to the itinerary for these guests, for that reason no updates to the itinerary. The guests wanted to make changes to their activities at the Victoria Falls when they arrived there, but left it at the end as it was.
Email Claire | 50-65 years of age | Experience level: first safari
Professional service provided in a timely manner
We had an amazing time. All transfers and organisation ran seamlessly. The safari camps chosen were all fantastic in their different ways and gave us 3 contrasting experiences. Thanks so much. It was one of the best holidays I have ever had.
Email Andrew | 65+ years of age | Experience level: 2-5 safaris
Ute was absolutely brilliant! Very informative and efficient ensuring we had a great tour.
The tour was wonderful and everything worked like clockwork: efficient transfers, great guesthouses, excellent excursions and memorable safaris.
Email Jacob Cook | 20-35 years of age | Experience level: 2-5 safaris
Very helpful and responded promptly. Tailored a great tour for what we asked for.
I enquired with Roho Ya Chui after reading all the positive reviews, Ute made it a breeze communicating during Christmas holidays. After a few emails I chose not to enquire with any other operators and I now know I had made a great choice. Ute tailored a perfect package to suit our budget after we asked to extend on the advertised safari to another National Park. Our transfer drivers were very organised and on time. The accommodations were fabulous and were beyond our expectations, the best hospitality we have experienced yet. Our safari was nothing short of awesome, the guides were outstanding. Our game viewing was really special, it felt like we saw what you only see on documentaries - Cheetah with cubs, Wild dogs, Leopard in a tree, even Lions in a tree after they stayed the night at the entrance to our camp. It was a dream holiday, I would love to return to any of the accommodations we visited and recommend them all. A big thank to Roho Ya Chui for making it all possible for us.
Email Glynn | 65+ years of age | Experience level: 2-5 safaris
Superb organisation at some great venues
After travelling with RYC in 2016 we didn't hesitate to return to them for our recent trip.The pre -trip advice is excellent, the on trip experience, transfers and accommodation seamless and the whole trip was a delight with great guides, great sightings and excellent lodges and camps.We did the 6 night Vic Falls and Botswana trip and found both Bakwena and Machabe camps excellent in their differing ways. The friendliness and attention to detail is apparent and, at Machabe, when I was suffering from badly blistered feet, the team, on their own initiative, served dinner on our tent terrace to save me from walking back to the camp. Not only a great gesture but a wonderful experience and meal.
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Email Tarini | 20-35 years of age | Experience level: first safari
Excellent service, would definitely recommend to anyone.
Ute from Roho Ya Chui was absolutely fantastic in constantly communicating with me and keeping me updated on our booking for my very first safari. She helped me pick a lodge which exceeded my expectations, was luxurious, and overall everything I could have imagined and more. The safari was the best part of my brother and I's trip to South Africa. I shopped around many tour companies and I am so glad that I found Roho Ya Chui and would definitely use them again next time I come to Africa (which we are already planning another trip for!).