Your consultant Ute, y'r eyes & ears on the ground
Roho Ya Chui
- Offices In:
-
Netherlands
Germany
Austria
United States
Australia - Size:
- 1-5 employees (Founded in 2007)
- Member Of:
- ATTA, APTA & SATSA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $900 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
SG
Email Charles | 20-35 years of age | Experience level: first safari
Reliable!
We booked our trip with Ute from RYC in 2020. Unfortunately, this was just before COVID-19 hit. Yet, fortunate for us, Ute and RYC were able to keep our reservations and keep us updated about the situation in SA. Thankfully, we managed to go through the journey this past month, and it was an amazing experience. Ute's planning allowed us to be babysitted all the way from flight to transfer to safari from SA to home.
US
Email Trish | 50-65 years of age | Experience level: first safari
Fantastic travel agent - 100% recommend
Ute was an amazing resource for putting our first-time trip to Africa together. She was always accommodating, easy to work with and endlessly helpful, even when there was no profit in it for her. We had a Covid snafu during our trip and Ute was immediately ready and able to help us deal with the obstacles we faced. This trip was the best I've ever had (and I travel a lot) and I credit Ute with helping to make it so outstanding. Her experience, contacts and knowledge of all things Africa made our trip seamless, lovely, effortless and beautiful. Thank you Ute. You are the best!!
US
Email Marissa | 35-50 years of age | Experience level: 2-5 safaris
Prompt communication and excellent recommendations
We would highly recommend Roho Ya Chui. We just finished our second trip with them. Our first was to Zambia and our second trip was to Botswana and Uganda. Ute is always super prompt in her communication and happy to patiently answer all of our questions. She was especially helpful with regards to travel in our new COVID era - explaining and giving detailed instructions on what documentation and/or testing was required where and if it was likely to change. For our first trip to Zambia we found Roho Ya Chui on safari bookings and so we had more of a fixed itinerary that we found on the site. For our second trip to Botswana and Uganda we went directly to Ute and she helped develop a custom itinerary for us. We told her where we wanted to go, our budget, tentative dates, and what kinds of activities we liked and she came back with a plan that met those needs which was perfect! We originally wanted to go to Rwanda to see the gorillas but based on Ute’s recommendation on the less stringent testing requirements and less expensive permits we decided to change our travel to Uganda and we were glad we did. It was also very nice to have someone arrange all of the gorilla permits as part of our itinerary. All you have to do is book your tickets to/from Africa and everything else is taken care of for you. All of our transfers were seamless and our drivers were always local to the area and very nice. A 50% deposit is required to book which is always a little hard to send so much money to someone you just “met” on the internet but we were able to pay with a credit card for an extra fee which made us feel better. Ute also provides a confirmation right away so you know payment is received successfully. Of course someone was holding a board with our name on it at the airport when we finally arrived at our destination so we knew it worked! I really like the voucher that Ute provides so you have all of the info in one place and know what to expect. When we book our next trip I know we book again with Roho Ya Chui!
US
Email Sighle Lancaster | 65+ years of age | Experience level: over 5 safaris
Outstanding
Ute from Roho Ya Chui planned our trip to Kenya. Her attention to detail was amazing. The lodges were wonderful and the food and staff top notch. If you are planning a safari to Africa I highly recommend Ute. We are already planning to book another trip in 2024 with Ute.
US
Email Jonathan | 50-65 years of age | Experience level: 2-5 safaris
Outstanding! Ute is the best in the business, providing an amazing turn-key experience!
This is my second photographic Safari organized by Ute! It was the finest trip with ever taken, from accommodations to staff to the beautiful scenery. I would highly recommend her assistant in booking your next trip.
FI
Email Tuomas | 20-35 years of age | Experience level: over 5 safaris
Great service and assistance
We have always received great and professional service from Roho ya Chui and Ute in particular. Email responses are quick and communication is easy.
Company is run by very knowledgeable people and thus every safari so far has been a success for me. Rates are usually cheaper than booking straight through lodges.
10/10
Most recommended
CZ
Email Jirina | 50-65 years of age | Experience level: 2-5 safaris
Unforgettable and overall amazing experience
Ute from Roho Ya Chui has fully organized already two trips to South Africa for our family and they both could not have been more perfect and seamlessly organized. Both trips were truly an unforgettable experience, thanks to Ute and her thorough and first-hand knowledge of several game reserves, her attention to detail and respect for our preferences. She crafted a truly amazing and personalized experience for us each time. She answered all our questions and almost daily emails from us preceding each trip and kept us perfectly updated on any news (we especially valued this, as our second trip was during the COVID pandemic). Each time we truly enjoyed ourselves and had amazing sightings, seeing the Big 5 multiple times, and we felt very safe and taken care of throughout both the planning stages of the trip and during the trip itself. We truly cannot wait to visit Africa with the help of Ute and Roho Ya Chui again!
US
Email Carolina Griffiths | 50-65 years of age | Experience level: over 5 safaris
5th Safari with Roho Ya Chui and service provided is 5* as always!
This was our fifth trip with Ute's help, but the first time we have booked a safari in Kenya with her, as we had previously used a Kenyan operator. Given our extremely positive experience with her during the past years for safaris in South Africa, Botswana and Zimbabwe, we decided to use their services for our trip which combined Kenya with Zimbabwe and everything went smoothly. Given the unexpected rains in Kenya, the camp we had originally booked in the Masai Mara was damaged, but Ute immediately worked to rebook us in another camp which ended up being a much better option since it was in a conservancy rather than in the Mara Reserve. What I love about Ute is that she responds immediately. When I have an inquiry, there is nothing more disappointing than having to wait for a response or in some cases, I've had companies even ignore my inquiries when they think it may not be enough business and don't even bother to respond, but Ute will always respond promptly. She is also very straight forward with her advice and when she thinks something is not ideal, she will also let you know. That's when her expertise is really appreciated. She's a great professional and I wouldn't hesitate one instant in recommending her company to anyone wanting a great safari experience anywhere in Africa. She will always aim to get the most reasonable price and is very detail-oriented in presenting her itineraries and quotes. I hope to be able to book a new safari with Ute as soon as possible!
US
Email Nia | 50-65 years of age | Experience level: first safari
Excellent reservations!
Ute was always available and promptly answered all our questions.
US
Email Kurtis | 20-35 years of age | Experience level: first safari
Great safari, quick responses, with no mistakes or missing pieces
Ute did a great job of communicating with all the places I was staying and all the guides/transports on the tour. It was really nice that they all seemed to know my next meeting points/times, allowing my wife and I to just relax and enjoy the safari.
The safari was great and fully lived up to what we were expecting. During the time we were there, all the guides (Kruger + Notten's) were having trouble finding big cats, but we still were able to track down a fair lion sighting (Kruger) and an excellent Leopard sighting/tracking (Notten's). I definitely don't recommend going any shorter than the 4 day safari as it's too hard to predict what you'll see on any given day and if I were to do the trip over, I would have probably asked Ute to add an additional night at Notten's. We decided to do just 1 there b/c of budget but would have stretched a bit more b/c of how great of an experience it was. Being able to go off the roads at the private game reserve for some of the tracking/sightings is an experience you just can't get at Kruger (though we still enjoyed our time at Kruger).
Chestnut Country Lodge was great as well and felt very personal. The staff was very friendly, the food was excellent and I felt the lodgings were a great value.
Mandla from GAP tours was an excellent guide (nice/knowledgeable/funny) and it was really nice sticking with him for the 2 Kruger game drives and the transfer to Notten's. We had some great sightings in Kruger, but even during some of the slower times he had plenty of interesting things to point out and could answer all my questions.
I highly recommend this safari, and working with Roho Ya Chui.