Your consultant Ute, y'r eyes & ears on the ground
Roho Ya Chui
- Offices In:
-
Netherlands
Germany
Austria
United States
Australia - Size:
- 1-5 employees (Founded in 2007)
- Member Of:
- ATTA, APTA & SATSA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $900 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
HK
Email SH Law | 20-35 years of age | Experience level: first safari
Expectation exceeded on all aspects of the tour
Seamless communication before, during and after the tour with Ute - email, WhatsApp, call are quick and clear
Throughout the trip, all the commutes and stays have been very comfortable and well taken care of.
The 3 nights in Machaba Camp is a highlight - excellent services, food and quality of the game drive.
We were in honeymoon and with all the stays we were given "surprises" and very nice hospitality to celebrate this lifetime event of ours. That's very nice of Ute and the camps for the arrangements
In additional to the arranged tour, Ute was helpful in an incident when we intended to fly out from Maun to Cape Town (outside the tour). She sent a local representative to accompany us in dealing with local airline. That is highly appreciated especially we haven't paid for that part!
We will definitely come back to Africa and Ute will be our agent for sure.
US
Email Malcolm | 50-65 years of age | Experience level: over 5 safaris
Excellent safari, and Ute Sonnenberg is a true professional
Our safari in Botswana and visit to Zimbabwe were outstanding experiences. What I want to write most about is how patiently and well Ute Sonnenberg guided us through our choices beforehand and how she was always there for us during the safari. This was our first time going with a custom safari, but I do have considerable knowledge of Africa, so I do have some perspective. Ute has DEEP knowledge of African safari planning and experience. She also was acutely attuned to us. She listened carefully to what we wanted and always followed our wishes, providing guidance and information and never pushing us in other directions. Everything she said in advance turned out to be completely correct. Ute answered every call and email promptly, and when the inevitable minor glitches occurred, she was quickly on the line to provide advice and help. We will go unhesitatingly with her when planning our next safari. As a word to others when planning your safaris, I would suggest doing what Ute helped us decide: go mostly to private reserves/concessions rather than national parks, splash out for at least one higher-end concession safari experience, and have a night or two's rest after arrival before going on safari. And don't always be on the hunt for the big five because that is just box-checking ... by all means choose one concession that has most of these wonderful iconic animals, but also vary your experience with water and desert camps. Lastly, but also firstly, thank you Ute! You will be hearing from us again!
NL
Email Mariana | 20-35 years of age | Experience level: first safari
Unforgettable trip! Everything was perfectly planned and organised.
Ute did an amazing job planning our trip to the Okavango Delta and to Victoria Falls.
We pretty much left everything in her hands and she planned an unforgattable trip for us.
We stayed two nights at two different camps inside the Delta; the camps were in two different locations which gave us an opportunity to see different landscapes and animals.
After the Delta we went to Victoria Falls where we stayed at a great guest house.
Everything was perfectly arranged. It exceeded our expectations.
PT
Email Vitor Silva | 65+ years of age | Experience level: over 5 safaris
Great Safari. Everything went smoothly. Very professionally organized.
We are frequent travelers in Africa and all over the world. This was a very professionally organized trip by Roho Ya Chui. She interpret very well what were looking for during the preparation of the trip. Excellent camps and resort. Wright location for what we were looking for. Hotels, transfers, etc. everything work very fine and smoothly. The choice of camps was very good to excellent in terms of facilities, food, staff and location. Great 10 days photo safari in Kenya and Tanzania.
US
Email Scott | 20-35 years of age | Experience level: first safari
Ute did a fantastic job from start to finish
Ute did a fantastic job with our trip from arranging everything to helping us when our flight to Africa got delayed and we needed to make last minute changes. Even after a bag was lost and took another 24 hours to get to Nairobi, she figured out how to get the bag to our camp. We would gladly use Roho Ya Chui again.
Email Newlo | 35-50 years of age | Experience level: first safari
Best experience ever!
Overall the entire experience exceeded expectations! The booking and communications were both fluent and prompt & there were no concerns or queries upon arrival at Victoria Falls airport to start things off.
The first lodge Ilala was beautiful & such a great start. The staff & services were exceptional, and the food amazing. The free time here was easily filled up with tours and walking about the falls & we loved the relaxed nature.
The connection to Botswana / Chobe was seemingly effortless. Upon arrival at Bakwena Lodge we were treated like royalty. The location and level of service was outstanding. The food again was absolutely class! We had the honeymoon lodge arranged & this was like a dream. As soon as the staff knew it was our honeymoon they went even further out of their way to make things more special by service up an amazing intimate dinner by the water. The safari experiences were breathtaking, including the cruise along the Chobe River. All in all it was a dream experience.
The transfers & flight connections were again prompt & fluent. The next lodge at Machaba Camp on Khwai River lifted the bounds of amazingness even more! This place simply was out of an African dream! The service & food were that good that we both felt humbled. We have never stayed anywhere like this - just thinking about it gives me goosebumps! Imagine a luxury tent where you drift off to sleep to the sounds of hippos literally 30 metres from your pillow, and wake up to the chorus of bird life ( and more hippos!). The safari experiences were like nothing we had ever imagined - words simply do not do it justice. Machaba Camp is like a dream, this was the icing on our African honeymoon.
To conclude, we understand now how difficult arranging connections must be in Africa, but Ute @ Roho ya Chui made the whole experience seemless. It was definitely worth the money for the memories we now have. I would whole heartedly recommend booking a special safari experience through Roho ya Chui to receive a level of absolute class. Many thanks for reading to the end!
HK
Email Tim | 50-65 years of age | Experience level: first safari
Excellent Service and Attention to Detail Throughout!
From my first contact with Ute at Roho Ya Chui I was impressed with her "can do" attitude and desire to help us have the best safari experience possible. At no stage during our holiday did her arrangements disappoint and I cannot speak highly enough of the accommodation selected for us and the transport arrangements between them all.
Once on safari we were blown away by the experience - it really was top notch and I can whole-heartedly recommend Roho to you - they really know how to arrange a brilliant holiday. There were too many highlights to record but if I was to make a recommendation, then staying the 3 nights in Machaba Camp, as we did, will make for a perfect stay - this camp surpassed all expectations in everything it did - I ran out of superlatives minutes after arriving there!
Thank you so much Roho and especially Ute - we hope to return with you again in a few years!
Email Alana | 50-65 years of age | Experience level: first safari
Friendly, Efficient and would use again
Ute gave excellent advice and dealt with all booking requirements following my requirements/choices. Safari itself at Kampara Southern Camp was fantastic and lived up to my expectations
Email Arshad | 50-65 years of age | Experience level: first safari
We were extremely happy with the organised nature of the Botswana Safaris and Victoria Falls Tour.
Excellent services provided with absolute efficiency.
We travelled as a Family and enjoyed the game drives undertaken by one of the best trekkers.
The authentic nature of Safari was complemented by the Bushman Operated Tents in Okavango.
We also enjoyed our stay in Chobe River lodge which had a wonderful natural settings all around.
Email James McIntyre | 50-65 years of age | Experience level: first safari
Excellent support and service
We travelled to Botswana and Zimbabwe. Everything went perfectly. We felt very well advised beforehand on what to expect, always received prompt replies and felt in good hands. We started our tour in Victoria Falls and from being first met at the airport we had seamless transitions and transfers from camp to camp and bush airstrip until being finally met by a concierge at our end destination in Maun checking on our arrival and how things had been. The holiday of a lifetime! Amazing experience and highly recommended agency.