Reviews

Average User Rating
4.0/5

Rating Breakdown
  • 5 star 19
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 6

Sort By: Date Most Helpful Rating 1-10 of 27 Reviews
Ben Jansen   –  
Netherlands NL
Visited: March 2014 Reviewed: Apr 17, 2014

50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Ben Jansen and not that of SafariBookings.
Seen a lot and complained a lot with Meru Mountain Treks
2/5

Mating lions in Serengeti, the continuous migration of wildebeest and zebras and the aftermath of a nightly hunting party of thirteen lions in the Ngorongoro crater. Yes, our experiences with Meru Mountain Treks were beyond our expectations. Thanks to our driver/guide Richard. He knows the parks, anticipates the behavior of the animals and turned out te be a nice guy. The cook had had simple tools but presented good meals.
So far so good. Yes, we knew we booked a budget safari (four days, four persons, $600 each) so we couldn't expect to much luxury. The problems started with the jeep. Despite assurances that all our gear would fit in it, the jeep was way too small. Richard arranged al larger one at additional costs ($300). The tents we were supposed to sleep in were moldy, had zippers that couldn't be closed and leaked. The least one may expect on a tent safari in the rainy saison is that the tents are waterproof. The first night there was an alternative: simple concrete huts, the second night half of our company decided to sleep in the jeep and the third night we slept in a guesthouse (again at additional costs of $300).
In stead of a quiet evening after a day of encounters with giraffes, elephants, lions and hippos, we constantly had to argue about the poor accommodation. There were telephone calls with Mr. Ibrahim, the director of Meru Mountain Treks, but he persisted that his tents were fine. After our return in Arusha an employee of Meru Mountain Treks invited us to talk about our experiences and our complaints. He announced that Mr. Ibrahim would show up later to hear our story first hand. But eventually he didn't bother. We never heard from Meru Mountain Treks again. Needless to say that Meru Mountain Treks will neither from us.

ERic   –  
Kenya KE
Visited: May 2014 Reviewed: May 30, 2014

20-35 years of age  |  Experience level: first safari

Serious honest and hardworking for a fair price
5/5

Communications, food service and accomodations was very satisfying. I hoped we had seen more animals, maybe the driver could have driven to more different places within serengeti. We drove a lot on the same area. At the end I was very comfortable wit meru treks! Thanks

Dong-Soo Jeong   –  
South Korea KR
Visited: June 2014 Reviewed: Jul 3, 2014

Email Dong-Soo Jeong  |  50-65 years of age  |  Experience level: 2-5 safaris

Detail information, kind explanation before travel and truehearted service during travel
5/5

I can get a detail information and kind explanation from a managing director before travel and a feeling of satisfaction from the truehearted service of both driver and chef during travel. Also the price is reasonable.

Irkku   –  
Finland FI
Visited: July 2014 Reviewed: Jul 8, 2014

20-35 years of age  |  Experience level: first safari

Perfectly cost-effective and excellent customer service!
4/5

We had a 5-day budget safari in an excellent price and we were very pleased with pretty much everything. The food was good and our guide was experienced and knew a lot about the animals and wildlife. We also saw a lot and the route was well-planned!

We stayed in camp-sites and slept in tents so warm clothes and some adventurous spirit were needed and there was not much room in the car for any extra luggage. However the car itself was clean and comfortable.

The customer service gets full five stars! The company replied all our emails and questions fast and provided a good accommodation in Arusha and also helped us with other things e.g getting buss tickets.
The company was also very flexible with the payment as we had trouble with getting dollars.

All in all nothing luxurious or fancy - but excellent customer service and very enjoyable and wonderful safari!

Matthieu French   –  
France FR
Visited: July 2014 Reviewed: Jul 23, 2014

20-35 years of age  |  Experience level: 2-5 safaris

An incredible Safari, a good logistic, very nice guide and cook who fulfil our projects!!!
5/5

The overall experience with Meru Moutain treks and safari has been amazing. This is a budget Safari but you definitively get everything that you need. I went for a 4 days, 3 nights safari in Tarangire, Serengeti and Ngorongoro Crater. Everything has been working perfectly. The guide was friendly and very knowleadgeable. He drives safetly and took time to show us a lot of things and to listen our wishes which match with the scheduled. We had some amazing game drive in the different parks and we saw a lot of animals and we have been most of the time in a good timing to be some of the first one where the action was. The cook was very friendly and cook for us good meals, with everything needed (vegeteables, meet, starchy food) and more than enough concerning the quantity. It has been a life time trip that i will never forget. I can only recommend to you to go travel with them. Thank you again for everything!

Ivan   –  
France FR
Visited: October 2014 Reviewed: Nov 18, 2014

35-50 years of age  |  Experience level: first safari

Amazing Safari
5/5

I did the 5 days safari (Tarangine, Serengeti, N'gorongoro, Manyara) with 3 other persons ( i joined a group). So five days were very intense (lot of driving) but it worths every km and mn.
I took the tent camp safari. The camp sites were beyond my expectations: Panorama camp site (2 ights), camp site in Serengeti (1 night) and camp site Simba A (1 night). And the last night in Arusha (Raha leo guesthouse) was included in the price aswell.
It was low season so the Park were "empty" so we could enjoy the view and the animals without any disturbance.
Regarding the company, we had the best guid and cook ever: Mickael and Amani. Those two were the reasons why this safari was perfect.
I really recommend this company.
Ivan, french traveller

Andreas Constantinou   –  
Cyprus CY
Visited: February 2015 Reviewed: Feb 22, 2015

Email Andreas Constantinou  |  35-50 years of age  |  Experience level: over 5 safaris

As Photographer and word wise traveler i strongly recommend Meru Treks as a perfect choice.
5/5

Everything was beyond my expectations!!! First Day Tarangire with beautiful landscape and close up views of the animals( especially Elephants) Stay at Panorama Camp was fantastic, with superb views of Manyara Lake. Serengeti game drive was more than i expected. We have seen the Big 7! Camping and next day early game drive in Serengeti was amazing!
A night in the Simba camp on top of Ngorongoro Crater and next erly morning dessend to Ngorongoro Crater was unforgettable! Driver Omani was fantastic and very professional !Chef Marcus was a Master! Tank you all for an Honest and very Professional Safari!Special thanks to Ibrahim!

Andreas Constantinou   –  
Greece GR
Visited: February 2015 Reviewed: Feb 23, 2015

Email Andreas Constantinou  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent! beyond my expectations!!!
5/5

When you arrive in Arusha with endless number of Safari companies...you are lost in chaos! I suppose i was very lucky to find Meru Treks. Ibrahim was so informative and honest and after 1/2HR i was convinced to take a 4 Day Safari with another 2 people. If i knew there quality i would take 5 or 6 Days!
Day 1 TARANGIRE NP was fantastic with beautiful landscapes and close up views of animals. Tarangire River provide some fantastic views of Elephants. Staying at night in Panorama Camp was an experience by itself! Cleanness,Service,Views...all perfect!
Day 2 SERENGETI NP a long drive to the Gate but it pays you well after you start a Game Drive through the endless planes. Our driver Omani was super! we spot all Big 7 in the Park! Afternoon Game Drive finished at 7pm at Seronera Campsite. Another lovely meal prepared by Marcus our excellent chef and sleep with the sound of a rain!
Day 3 The night rain clears the  atmosphere so when we start our 6:30 am Game Drive is was very fresh and clear.Highlight of the morning was the spotting of a Cheetah. 11 am back to the Campsite for a Branch and then Game drive out of Serengeti at 3pm and then drive to Simba Campsite .
Day 4 6am early drive to Ngorongoro Gate and descend to the Crater for an unforgettable Game Drive at the floor of the word biggest Crater. We started with Lions and finish with Rhinos! In the meanwhile: Elephant,Buffalo, Zebra,hippo,hyena,jackal,ostrich,gazelle etc...After a lovely breakfast by a Hippo Lake we drive back to the Camp for Lunch. An Elephant pay us a visit just before we left, what a perfect way to end our great experience!
Fantastic people and fantastic Safari. Thank you all!!!  

Michael Connolly Visited: February 2015 Reviewed: Mar 15, 2015

Positive experience
5/5

Climbed Mt. Meru. All went as expected, it was a budget lodge trip. I can recommend. Michael the cook was exceptional.

Tom   –  
France FR
Visited: March 2015 Reviewed: Mar 22, 2015

35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Tom and not that of SafariBookings.
agence to be absolutely run away from
1/5

Your experience(experiment) confirms in 2015. The man did not change.
a very unpleasant experience with Meru treks and Safari. Violent person in charge on the customers who are not satisfied.
Insufficient food, guide - driver novice. Cook hooligan and liar to get out of trouble. Never at the hour. End-of-life vehicle
We asked ourselves the question to know if he did not get back the rests of the other agencies to feed his customers. To verify.
Agency to be absolutely run away from.
You know now

Average User Rating
4.0/5
Rating Breakdown
  • 5 star 19
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 6
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Meru Mountain Treks & Safaris, not SafariBookings
  • The tours offered by Meru Mountain Treks & Safaris are subject to their terms & conditions