MoAfrika Tours Team
MoAfrika Tours
- Office In:
- Size:
- 50-100 employees (Founded in 2007)
- Member Of:
- SATSA, SAYTC & TGCSA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $77 to $580 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
NL
Email Irene | 65+ years of age | Experience level: over 5 safaris
Disappointing experience
We booked a 2 day safari tour and stayed at Ivory Tree Lodge. The rooms, food and open game drives provided by the lodge were excellent. The transfers from Johannesburg provided by MoAfrika Tours did not meet our expectations. Although we advised we would be travelling with 4 suitcases, no provisions had been made on the outbound transfer so the suitcases needed to be stacked in the aisle. The outbound transfer was a disgrace. Just before checking out of the lodge we received an email, offering us a choice between being picked up at the arranged time 11:30 AM) and spending time in Pilanesberg on a closed game drive. Or spending time in the lodge and being picked up at 2:00 PM. We chose the first option but ended up spending 3 hours in the reception area for our transfer. The people at MoAfrika Tours kept telling us they did not know why the driver did not pick us up but he would be there within 10 minutes. He arrived a little before 2 PM and was met by a group of angry people (7 in total) who had been waiting since 11 AM. And 2 people who had chosen the second option, to be picked up at 2. The driver told us that the people of MoAfrica were well aware that he would not be able to pick us up before 2PM as he was in the park woth another group of people. So obviously it had been the intention of MoAfrika from the start to pick us up at 2. They just were not honest about the situation and kept us waiting for 3 hours without food as they had us believe the drivers would be there any minute. To make things worse, the driver was supposed to wait until 3 PM to pick up 3 more people. After we refused to wait any longer (5 of us had flights to catch), he decided to leave the other 3 behind and drove us to the airport. The driver was not to blame for this mess up, solely the people at MoAfrika office.
After returning home, we sent a complaint to MoAfrika, but we have not received a reply or apologies.
I would not recommend using MoAfrika Tours, just book the lodge yourself, nearly every lodge and hotel offers transfers. No need to book through MoAfrika or any other operator.
SG
Email ML | 20-35 years of age | Experience level: 2-5 safaris
Good safari experience but accommodation can be improved.
I took the 6 day 5 nights safari tour with MoAfrika tours.
The accommodation at the Tremisina lodge was decent. But the accommodation at Marc Treehouse lodge was found wanting. First, the walk to the treehouse was quite far. And it required us to drag our luggage a long distance through the stone/rock pavement. There were many ants on the pathway which inevitably crawled on your luggage. The accommodation itself was dimly lit and had many insects such as ants. I had to flick away many ants and other insects that were crawling on my bed, mattresses, pillows, blankets etc. Food served at Marc Treehouse was also of poorer quality compared to Tremisana lodge. The beef was not tender and hard to swallow. Finally, I was hoping to see more animals around the treehouse, like some monkey swinging outside my door, but alas there was none. Only some impalas...
As for the safari experience, it was exciting to see so many animals roaming freely around in the wild. Animals spotted include lions, elephants, giraffe, hippo, rhinos, leopard, buffalo, jackal, wild dogs, baboons, hyena and others. Given the fact that I stayed longer, I guess it is only natural that the number of animals sighted would correspondingly increase.
Guides were alright – neither remarkable nor unremarkable. I guess they were focused on driving and spotting animals so didn’t have much interaction with them. Couldn’t remember their names or anything interesting about them too. Some guides were more time-conscious and clock-watching whilst others were more liberal with the timings.
Also did the Moholoholo tour, learnt about animal poaching and conservation efforts. Saw some eagles and my favourite (white lions), and some other animals such as hyena, jaguar, cheetah etc. It felt like I was visiting the local zoo and less interesting compared to the safari drives.
US
Email Lee H | 65+ years of age | Experience level: 2-5 safaris
Excellent wildlife viewing - hotel facilities average.
Thoroughly enjoyed the Kruger game drives as well as the scenic tour of NE South Africa. Guides were knowledgeable and engaging. I do wish there was a little more time spent observing the myriad of birds in the park - I do understand that most visitors are on the tour to see the Big 5 as well as the numerous other wildlife in the park.
The hotel facilities were acceptable. My room was nice; however, nothing really was working, including lights, television, etc. I had to go to the main reception area to read. The staff was pleasant but did not follow through when I asked if the lamps or television could be fixed. The restaurant was okay but selection was limited and the hotel was not particularly close to any other options for meals.
The trip was easy to book and MoAfrica was very responsive to my questions.
Khutso - the perfect guide
We had a very plesant Soweto Tour. Khutso, our chaffeur and guide were very knowledgeable and a very nice guy. We had a great and unforgettable tour. The only negative issue was the heavy traffic to and from Soweto which took around 2 hours out og the 5 hour program. Khutso tried his best on entertaining and providing SA facts
NG
Email Ade Ojuri | 50-65 years of age | Experience level: first safari
He was a great and knowledgeable
The booking and the whole process was seemless. The whole experience was great and I would surely patronise again.
IT
Email Valeria | 35-50 years of age | Experience level: over 5 safaris
Thorough
The tour and tour guide was an absolute pleasure, I would recommend Motours to anyone visiting SA
Sunny and Pumba were friendly, funny and omniscient guides
The driver sunny was perfect on time picking us up from the hotel. We had a bit problems to find another group because the location was not right shown, but however the guide brought us to the safari on time. We change to Pumba, he was really cool guy. He knows everything about Any animal we saw. We saw every animal except cats. But however we were so happy to see all the animals so near. The lunch was good and we had a visitor (giraffe) which came by and say Hello while eating. This was so beautiful! The tour is a great experience for a first safari! Would do it again :) thanks MoAfrika Tours!
US
Email Norman | 50-65 years of age | Experience level: 2-5 safaris
MoAfrica Tours really delivered!
I went with them on a 6-hour Safari Tour of Pilanseberg National Park. The driver picked us up at our hotel right on time that they said they would come, really early in the morning. We stopped around halfway to stretch our legs, bathroom break and coffee. When we arrived at the park, the assigned park ranger was already waiting for us. The ranger took a little longer in finishing up the tour inside the park because there were unexpected animal sightings towards the end of the safari. The MoAfrika Tour driver was patiently waiting for us and took us all back to Johannesburg, dropping everyone at their hotels. It was a pleasant experience and I recommend it.
Email Florent | 20-35 years of age | Experience level: first safari
Pilanesberg - 3 days - drives & bush walk
Great safari, great experience, beyond expectations. Mo’s team was great, fun and reliable. I’d highly recommend, and I’d also suggest you ask for your package to include a bush walk.
Email Sim | 50-65 years of age | Experience level: 2-5 safaris
Responsive, accommodating and fantastic customer service!
Sunny was such a fun, happy energetic tour guide. By the end of our 2 days he was one of the family! Thanks for such a memorable holiday. Worth every cent, punctual, great advice, flexible and always went above and beyond.