MoAfrika Tours Team
MoAfrika Tours
- Office In:
- Size:
- 50-100 employees (Founded in 2007)
- Member Of:
- SATSA, SAYTC & TGCSA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $77 to $580 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IN
Email Preyas | 20-35 years of age | Experience level: 2-5 safaris
Amazing Experience
Nicely organised, supportive staff and very particular on time. I would surely recommend to everyone.
Email Gill | 35-50 years of age | Experience level: first safari
Great safari experience!
We thoroughly enjoyed our safari tour today. We saw a lot of different animals including rhinos, elephants, giraffes, cheetahs and hippos as well as many others. The tour guide was informative and chatty and happy ro answer any questions. Lunch, which was included in the trip, was enjoyable and there was a good choice. There was free WiFi on our pick-up bus but if you required WiFi during lunch, there was a charge. Overall, we would definitely recommend this trip and feel it was good value for money.
IL
Email Nizan | 35-50 years of age | Experience level: 2-5 safaris
Wonderfull service!!!
Tsholo the driver was very kind, great driving and a very clean and nice car!!!
We had a great time!!!
AT
Email Michelle | 20-35 years of age | Experience level: first safari
All promises kept.
The tour started with the pick up at the hotel in Johannesburg, the driver was exactly on time. We did 4 game drives and saw various animals. The Lodge was also located inside the park, and service and food were excellent. There was also the possibility to renr binoculars. Thanks a lot to the guide Sunny who did his best to provide us with the best experience.
NL
Email Jo | under20 years of age | Experience level: first safari
Perfect!
Loved it! Just keep in mind that you’ll take a while in traffic and that the roads are really bumpy.
Everything went smoothly and the tour was great!
I have a 12 year old and it was a terrific way for him to see the animals up close. The guide at the park was very knowledgeable and seeing the animals (especially the white lions) was just what we hoped. To be clear, it isn’t a safari - the animals are fed and cared for - but we didn’t expect to see truly “wild” creatures. Communication was good and the pick up and drop off at our hotel made it very convenient, too.
One of the best days!
I have just got back from a 1day Safari tour to Pilanesberg today which was everything it was billed to be. The driver Sunny was so helpful and informative and friendly to be with. Pick up was fine and all the timings during the day worked ok. We saw so many animals including lions and elephants up close. The park guide was very informative. Well worth the price of the trip. Would recommend.
Email Alan and Sarah | 20-35 years of age | Experience level: first safari
Elephant Plains Lodge 4 days 3 nights
10/10 experience. Amazing facilities, staff and service.
The animal viewing was incredible. We saw all of the big 5 in one day, and almost in one single game drive. The staff were incredibly knowledgeable and worked hard to help us see the animals we were interested in.
The lion activity and pride dynamics were incredible to see, and it can also be confirmed that Elephant Plains lodge is one of the best places to stay if you're interested in seeing Leopards.
We would absolutely stay there again.
SG
Email KOH | 20-35 years of age | Experience level: 2-5 safaris
Inattentive to details and lack of commitment to deliver
We booked a total of 11d 10n trip with MOAFRIKA.
Overall experience was acceptable but there are a lot of rooms for improvement in terms of service level to suffice the basic expectation of a customer.
communication, commitment, attentiveness and etc.
1) booked on full day Soweto tour 4 months ago but was informed 1 day before the tour that apartheid museum is closed on Tuesday. Ended up not able to visit the museum. Was told that we could try make up for it on other days after the safari but no follow up from MOAFRIKA at all. The opening of the museum should have been known to any local tour operator. How could this even possibility overlooked?
2) for our trip to green field lodge, MOAFRIKA sublet us on other transport company which had 4 more other stops to drop off from south before us at north. Our overall transport duration from joburg airport to Greenfire gate took us approx. 10hours. 0700 - 1700hrs. This leaded us to miss our afternoon game drive at 1530hrs. The driver/ MOAFRIKA should already know that this route the van is taking will not get us to Greenfire in time. This could be avoided if driver could drop us first at north before routing down south to drop others.
The transfer from Greenfire gate to Greenfire lodge takes 45mins. MOAFRIKA should have known and find us a transport to bring us there within 7hours which means it would be a direct transfer in order for us to reach the gate by 1400HRS to be transferred into Greenfire lodge, checked in and ready for the game drive.
I had to personally inform MOAFRIKA that we are not going to make it in time and all I get was ok, I will inform the lodge. No effort to try on compensating this loss caused by their miss planning.
3) photos of the room at tremisan game lodge safari presented to us in quotation is misleading. We were allocated a small room as compared to the one we were presented when receiving the quotation. Feed-backed to MOAFRIKA and was informed that the receptionist will try to make adjustment for us. Went to the receptionist to follow up on next morning. Disappointed to hear: “at the moment, we are very full. I’ll try my best to change the room but no promise. All my guest booked a year in advance. If you have specific room, you need to let us know. “
Well, all we are asking is only what we have been offered before and nothing more. But she sounded that it’s our fault and we should be shortchanged due to her being full.
4) there is no proactiveness from MOAFRIKA to share driver/ PIC contact detail 1 day prior to any trip. I had to follow up on my own and at times I had to wait for them to get back.
PL
Email Magda | 35-50 years of age | Experience level: first safari
Recommended tour operator in Africa for Ultimate full day safari in Pilanesberg Park
It was my first safari trip time in Pilanesberg park with Moafrika and everything was very well organized. Fast and responsive from the very beggining on reservation process. Pick up from and drop off to Joburg hotel went smoothly thanks to Anold-safety first, fast but not furious driver. Safari game driver Ti was very communicative, share the knowledge willingly and trace the animals widely. I really recommend the trip and experience. Service delivered was same as in offer. Good value for money. Thank You MoAfrika.