Naked Wilderness Afrika
- Located In:
- Member Of:
- ATTA, ASTA, APTA & KATO
- Destinations:
- Website:
- www.nakedwilderness.com
Reviews
US
Email Joseph | 65+ years of age | Experience level: first safari
Outstanding organization
We lost a day because of a flight delay in Newark. We would have to lose a day of our tour or shift the dates. Naked Wilderness Afrika immediately rebooked the entire tour to fit our new schedule. Because of a problem changing flights in Frankfurt, our luggage would not arrive for another three days. We were scheduled to be in the bush by then. Thomas took care of everything. He put a trace on our luggage, made sure that it cleared customs when it arrived, and scheduled Safarilink airlines to take it to our camp. Throughout he kept us informed of every step. Because of the delay, we would be without clothing until the luggage arrived in our camp. Thomas took us to a shopping center where we were able to purchase clothing. On the day of our flight to the camp, Thomas went with us to the Safarilink airport to ensure that we were properly checked in. Later he rebooked us a flight from Nairobi back to the USA. On the night of our departure, he took us to the airport and turned us over to an airline agent who helped us with the check-in process, including making arrangements at the counter for an upgrade. Everything went smoothly because of Thomas’ resourcefulness and his meticulous efforts on our behalf. I cannot praise him enough. It would be great if all travel agencies would rise to the occasion with as much grace and professionalism as Naked Wilderness Afrika demonstrated.