Reviews

Sort By: Date Most Helpful 11-20 of 63 Reviews
Ed   –  
United States US
Visited: August 2022 Reviewed: Sep 8, 2022

Email Ed  |  65+ years of age  |  Experience level: 2-5 safaris

Prime Safari is reliable and Cate is the best
5/5

Our family of 5 did a 11 days safari in Uganda that included Jinja, Murchison Falls, QENP, Kisoro, Lake Bunyoni.
Cate of Prime Safari handled our reservations. She is very professional, efficient, responded fast with clarity and provided us with a fully serviced van with driver guide Emma ( WhatsApp +256 782 545731). While her price was slightly higher, the services and reliability is superb. I strongly recommend Prime Safaris and Cate and Emma. Our family had a pleasant time and memorial Safari. Thank you Cate and Emma

Daniela I   –  
Romania RO
Visited: June 2022 Reviewed: Jun 23, 2022

Email Daniela I  |  35-50 years of age  |  Experience level: over 5 safaris

Best tour operator with the best guides
5/5

Our 9 days tour was perfectly organized by Cate from Prime Safari. We weee for the second time in Uganda, but this time all organized activities were excellent experiences. Lodges we stayed in around the national parks had very good services. I can see an improvement compafing to 2018 when we first visoted Uganda with Prime Safari agency. I recommend everybody to visit the Pearl of Africa for an unforgetable experience!

sebastian la rosa   –  
Argentina AR
Visited: March 2020 Reviewed: Apr 2, 2020

20-35 years of age  |  Experience level: 2-5 safaris

attention to every detail!
5/5

We did a 4 day tour (Nyiragongo volcano and Gorilla trekking)
We had just finished tow tours before this one, so we were expecting average, but we were wrong.
Cate had every detail sorted out and even a present for us.
Godfrey picked us up, awesome driver and great companion, our trip to Rwanda border was super nice and the food included was 10/10
specially at Kibumba camp.
they volcano and the gorillas are spectacular, so if you are looking to go there Prime is an awesome company, we did a midrange tour and it felt luxury to be honest.

Renata Doria Miguel   –  
China CN
Visited: January 2020 Reviewed: Mar 13, 2020

Email Renata Doria Miguel  |  35-50 years of age  |  Experience level: 2-5 safaris

11 Days Uganda Kenya Gorilla & Wildlife Honeymoon Safari
5/5

We planned for almost 8 months this trip and Prime Safari helped our dream to come true.
Service, since the beginning, was great.
Cate would reply to us at the same time, with all the info needed, and made the difference!
The online payment system was easy ( even though scary for the first time).
Service from our guides Emma and Joseph was beyond expectation.
Van in Uganda was old, sometimes a bit uncomfortable... but after the first day we were used to the " African massage" and it all went smoothly until the end.
Emma would make sure we had fresh water and cleaned the van ( it would get muddy somedays ) every night.
Uganda has so much more to offer then gorilla trekking. After seeing all the beauty of the country and the hospitality of its people, I have to agree with Churchill its the " Pearl of Africa".
Kazinga Chanel boat cruise, Chimp trekking, Gorilla trekking, everything was planned in detail and wonderful.
Talking about Kenya, as my husband defined, game drives there are " Premium League" .
Every meter you find tons and tons of animals and to end this trip, was just the cherry of the cake.
Joseph took good care of us and he can spot animals 10000 kilometers away lol
Great service, amazing people, Prime Safari is the safari company to choose for your experience in Africa!

FRA_& PAT_ITALY   –  
Italy IT
Visited: December 2019 Reviewed: Jan 21, 2020

Email FRA_& PAT_ITALY  |  35-50 years of age  |  Experience level: 2-5 safaris

Safari Trekking Gorilla and Chimps 6 days
5/5

We decided to make our tour in Uganda with Prime Uganda Safari's Ltd after meeting the owner, Mr Samuel at Expo 2015 Milan Italy. He was so good at describing the beauty of his country that he strengthened our desire to visit Uganda, which is also characterized by the presence of primates and the big Apes (chimpanzees and gorillas above all). When we decided to make this travel we contacted him by email and we agreed (always by email) our itinerary for a 6-day tour from 24/12/19 to 31/12/19. The organization of the tour was excellent for the agency's expertise in booking (a special thanks to Cate) and for Robert's great expertise, both as a driver and as a nature guide. They showed us the wonderful landscapes of the Ugandan West (Fort Portal), the chimpanzees (beautiful) in Kibale Forest, the magnificent and unique gorillas in the Bwindi Impenetrable Forest and the magnificent nature of Queen Elizabeth Park, the Kazinga Channel and finally the beautiful Bunyonyi Lake. Prime Uganda Safari gave us the opportunity to choose between two different hotel levels (medium range and luxury). We have chosen the solution with intermediate accommodations and we can confirm that according to the Italian standards the structures they have proposed us are fine and have everything of what an Italian tourist can expect. Cleaning of the hotels, water in closed bottles, mosquito nets, good quality food with choice and even Nutella for breakfast! Robert, our guide, has proved to be excellent both as a driver and as a nature guide. Even in the face of the inconveniences (breakage of a tyre valve) in half an hour he fixed everything. We recommend the use of this tour operator that has proved to be serious, reliable, very well organized, with an attention to our needs and our rhythms, which is rarely found with other tour operators (perhaps more quoted).Good value for money and no negative surprises. Absolutely to try!!!!

Virva   –  
Finland FI
Visited: November 2019 Reviewed: Jan 1, 2020

Email Virva

5-days tour in Murchison Falls National Park and Queen Elizabeth National Park
5/5

Jerome and Robert from Prime Safaris made our trip an experience we'll never forget. The trip with all its details, lunch breaks and over-night stays was planned brilliantly. We visited the Rhino Sanctuary and continued towards the Murchison Falls National Park where we stayed for two nights at the Hornbill lodge, which was a cozy accommodation with delicious food and helpful staff. Then we headed towards Queen Elizabeth National Park with a lunch break in Fort Portal. In Queen Elizabeth we stayed at the Pumba Safari Cottages which had breathtaking views over the park. The staff there was helpful as well, and the food was just as amazing as at the first place we stayed. Jerome and Robert were magnificent guides with knowledge and a great amount of hospitality.

We recommend Prime Safaris with full heart, Uganda and this trip will always stay with us in our hearts and minds.

Josefa Gonzalez Raya   –  
Spain ES
Visited: August 2018 Reviewed: Sep 13, 2018

Email Josefa Gonzalez Raya  |  35-50 years of age  |  Experience level: first safari

Amazing!
5/5

It was in Christmas Eve when we started to think about the new year’s resolution. What to do? What to improve? What to avoid? When suddenly Jordi came with a very good idea…
What about living one of the best experiences of our life? I was curious… what .. what? What is your next year’s resolution.
Then he told me. We are going to see Gorillas and Chimpanzees in Uganda. We must start looking for the best Safari Company in Uganda to help us to prepare our Safari there and to give us the opportunity to be with our very close ancestors.
I started then looking for references in Google trying to see which the best safari company in Uganda was. I suddenly came across Prime Safaris & Tours. From the very beginning I felt the best company to travel with.
During the preparation of the trip, we received the worse possible announcement: all permits for Gorillas are already booked, so it is not possible to have permits for your selected day. We were really sad, then I said to the responsible of Prime Safaris; Cate, Gorillas are the highlight of our trip, we can not go to Uganda and don’t track Gorillas. Cate started working and working, trying different combinations, different countries until she got our permits. It was fantastic.
Yes, if you are thinking in doing a Safari in Uganda, don’t hesitate and contact them.
1. Because they are very kind people, they give you all the support you need during the preparation of your trip.
2. Because they have the best guides. Ours, Joseph, was an excellent guide, a better driver and the best person.
3. Because they care about their country, they support orphans and schools with their earnings.
For these 3 reasons, if you want to have an unforgettable experience in Uganda, let Prime Safaris to lead it.

Richard   –  
United Kingdom UK
Visited: August 2018 Reviewed: Aug 23, 2018

Email Richard  |  20-35 years of age  |  Experience level: first safari

Great guide. Great experience.
5/5

10 out of 10. Myself and girlfriend had a 8day tour of Uganda and it was amazing. Initially I wanted to see all of Uganda but after speaking with Cate we concluded it would be much better to not go up north due to time and concentrate on the west and south. This way our days would have less driving and more time for activities, also it would allow time for stops and photographs on route. We had a mid range tour, travelled in a land cruiser.
The whole trip was amazing Stephen our guide had a amazing knowledge of all wildlife and really made an effort to show us everything. It was very interesting to chat with Stephen about any subject matter and he really made our trip special.
Cate was great at organising the trip and would respond within hours overall we had about 80 messages back and forth but she was always eager to help organise the trip.
I would recommend spending the extra for mid range as I have no complaints about any lodge we stayed in and no problems with transport.
Prime safaris was an amazing tour operator and I would recommend to anyone I know. Uganda is amazing and I will be going back again soon.

Dominique   –  
Germany DE
Visited: April 2018 Reviewed: Apr 30, 2018

Email Dominique  |  50-65 years of age  |  Experience level: first safari

Safari in Bwindi Forest, Queen Elisabeth Park, Kibale Forest
5/5

Excellent safari tour around Bwindi Forest, Queen Elisabeth Park and Kibale Forest !
Travelling alone, I was a bit anxious about the tour but I found it very safe especially because of my very kind guide/driver Mark ! I thank him so much.
Very good safari tour regarding the lodges, the game drives, the timing ( 6 days tour ).
Thank to Cate for the quick answers while preparing my travel !
Wonderful Uganda !

Christophe   –  
Switzerland CH
Visited: January 2018 Reviewed: Jan 16, 2018

Email Christophe  |  35-50 years of age  |  Experience level: 2-5 safaris

9 phantastic days in Ugnada with Prime Safari
5/5

A lovely experience in Uganda. Excellent driver (Joseph), friendly and super supported team in the Office (Cate was leading for us). We stayed in 5 hotels and all of them were perfect. Although my 1400 photos were stolen the day we landed back in Geneva (hence I can't attach any to confirm my words), we will keep excellent memories of our visit in Uganda and I feel like doing it again, I will for sure use Prime Safari to organize it. THANKS

Average User Rating
4.8/5
Rating Breakdown
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