Reviews

Sort By: Date Most Helpful 51-60 of 63 Reviews
sebastian la rosa   –  
Argentina AR
Visited: March 2020 Reviewed: Apr 2, 2020

20-35 years of age  |  Experience level: 2-5 safaris

attention to every detail!
5/5

We did a 4 day tour (Nyiragongo volcano and Gorilla trekking)
We had just finished tow tours before this one, so we were expecting average, but we were wrong.
Cate had every detail sorted out and even a present for us.
Godfrey picked us up, awesome driver and great companion, our trip to Rwanda border was super nice and the food included was 10/10
specially at Kibumba camp.
they volcano and the gorillas are spectacular, so if you are looking to go there Prime is an awesome company, we did a midrange tour and it felt luxury to be honest.

Daniela I   –  
Romania RO
Visited: June 2022 Reviewed: Jun 23, 2022

Email Daniela I  |  35-50 years of age  |  Experience level: over 5 safaris

Best tour operator with the best guides
5/5

Our 9 days tour was perfectly organized by Cate from Prime Safari. We weee for the second time in Uganda, but this time all organized activities were excellent experiences. Lodges we stayed in around the national parks had very good services. I can see an improvement compafing to 2018 when we first visoted Uganda with Prime Safari agency. I recommend everybody to visit the Pearl of Africa for an unforgetable experience!

Ed   –  
United States US
Visited: August 2022 Reviewed: Sep 8, 2022

Email Ed  |  65+ years of age  |  Experience level: 2-5 safaris

Prime Safari is reliable and Cate is the best
5/5

Our family of 5 did a 11 days safari in Uganda that included Jinja, Murchison Falls, QENP, Kisoro, Lake Bunyoni.
Cate of Prime Safari handled our reservations. She is very professional, efficient, responded fast with clarity and provided us with a fully serviced van with driver guide Emma ( WhatsApp +256 782 545731). While her price was slightly higher, the services and reliability is superb. I strongly recommend Prime Safaris and Cate and Emma. Our family had a pleasant time and memorial Safari. Thank you Cate and Emma

Suzanne V - Church Mission Trip   –  
United States US
Visited: October 2022 Reviewed: Nov 10, 2022

Email Suzanne V - Church Mission Trip  |  50-65 years of age  |  Experience level: 2-5 safaris

Awesome!
5/5

Our Uganda Safari & Lodge in Murchison Falls National Park was amazing! Cate did a great job at preparing the trip for our team of 19 people. And stayed in contact with me. We had open sided jeeps and saw so many animals!! It was so beautiful. The driver guides were very good and our Main Tour Guide Ananias was awesome, very knowledgeable and just a fun guide. And the lodge was great! We would definitely recommend this company that goes the extra mile to make sure every detail is taken care of, you get the things you ask for, and your trip is wonderful. Thank you to the Prime Safari team!!


Anastasia   –  
United States US
Visited: December 2022 Reviewed: Jan 21, 2023

Email Anastasia  |  35-50 years of age  |  Experience level: first safari

First class
5/5

Gift of a lifetime. I can’t say enough good things about Prime Safaris. This was my first trip to Africa and Cate made it perfect. I spent a couple of months writing to different operations and made my decision based on the reasonable price and personal communication. Me and Cate exchanged probably over 40 emails as I wanted to go over every detail. She was so helpful and patient. Our 6 days in Uganda were perfect. Our guide, Emanuel, was absolutely phenomenal. Best ever. He thought through every detail about our comfort. Went out of his way to make our trip memorable and pleasant. Every single aspect of our trip was a perfect check mark. So easy and perfectly planned. Uganda was amazing. We also booked Maasai Mara through Prime safari. Same experience. Very smooth operation. I focused on Uganda because it involves moving around and long drives in all kinds of weather. It was nothing short of perfect. Have no second thoughts, book with them! I was a first timer and so was my friend and we were super impressed. Ask for Emma as your guide! Thank you Cate!

Matt   –  
United States US
Visited: February 2023 Reviewed: Mar 14, 2023

Email Matt  |  35-50 years of age  |  Experience level: first safari

Amazing, well-organized trip!
5/5

Overall, the trip was fantastic. Our tour guide was knowledgable, accommodating, and friendly. The tour itself took us to a variety of national parks to see lions, leopards, wild monkeys, and, of course, a trek to see gorillas up close. Lodging was comfortable and the food was terrific. Prime Safaris does an excellent job organizing everything, and we left completely satisfied. Highly recommended.

Ruth   –  
United States US
Visited: June 2017 Reviewed: Jul 27, 2017

Email Ruth  |  50-65 years of age  |  Experience level: 2-5 safaris

Very good experience at QE Park and Bwindi
5/5

My husband and kids (18 and 20 years old) did a five-day tour, luxury level, to Queen Elizabeth Park and Bwindi Impenetrable Forest. The trip was well organized (like clockwork!), accommodations were pleasant and in some cases extraordinary (e.g., the hotel in Bunyoni). Our driver/guide, Denis, was very knowledgeable and easy to talk to, and he was an excellent driver under trying circumstances on unimproved roads. Great value for money!

If you are planning a trip, it's wise to get full information about the length of the drives and the quality of the roads, as well as the type of vehicle (e.g., does it have functional air conditioning?). Setting appropriate expectations about these things makes a big difference.

Keith Fowler   –  
United Kingdom UK
Visited: July 2017 Reviewed: Jul 30, 2017

Email Keith Fowler

Uganda Safari Experience Par Excellence
5/5

We were recommended Prime Safaris and they lived up to all expectations. Cate helped us shape and customise our trip and kept us completely upto speed with all arrangements. Our tour ran very smoothly. Our two guides Mark and Gerrard added so much knowledge of Uganda and its wildlife which greatly enriched our experience. They went above and beyond to ensure everything ran smoothly and were always available and on time. Their friendly and approachable manner made the whole experience much more fun and personal.

Brigitte   –  
New Zealand NZ
Visited: August 2022 Reviewed: Aug 18, 2022

Email Brigitte  |  35-50 years of age  |  Experience level: first safari

Awesome Experience with an Excellent Company
5/5

I cannot express how happy I am with Prime Safari and our recent tour with them. Cate's friendliness and communication were the first thing to impress me. She is very organized and always quick to reply to any query. Our tour guide, Emma, was just as impressive. He is such a nice, down-to-earth person and is very professional. He was always early and waiting for us at every departure and was very knowledgeable and easy to talk with. We really enjoyed our time with him. Cate organized a custom tour for us which included gorilla habituation, chimp tracking, and a drop off in Kigali. We also spent some time at the Fort Portal Crater Lakes, at the Bigodi Wetlands, and got an authentic (and very cool) coffee experience. All accommodation and food included in the tour were great and better than expected. I highly recommend this company for any tours in the region, they provide an excellent service.

Sharon Balilea   –  
United States US
Visited: July 2022 Reviewed: Aug 20, 2022

Email Sharon Balilea  |  65+ years of age  |  Experience level: 2-5 safaris

FABULOUS 13 Days Uganda Rwanda Primate & Wildlife Safari (private tour)
5/5

FABULOUS! We did the 13 Days Uganda Rwanda Primate & Wildlife Safari (private tour) and it was absolutely FABULOUS! We observed lots of animals, saw much of the countryside and its people, and beautiful scenery. Our primary goal on this trip was to see the silver-back mountain gorilla – we trekked and we did see a family in Bwindi Impenetrable National Park! We also saw the Big 5 of Africa – 3 (lions, cape buffalos and elephants) were spotted at Kidepo Valley National Park, the white rhino was at Ziwa Rhino Sanctuary, and an elusive leopard at Murchison Falls National Park. We also saw many other animals on the various safaris and activities – giraffe, deer, antelope, zebras, crocodile, hippos, hyenas, warthogs, and much, much more! Notably, we also trekked to see the golden monkeys (endemic and endangered) – awesome!

Thank you, Cate for organizing such a terrific itinerary. This trip was planned and delayed over a three-year period, and finally came to fruition once covid restrictions were lifted. Cate was so professional and very responsive during this timeframe. The trip was absolutely worth the wait.

And we can’t thank our tour guide/driver, Denis, for being such a great guide! He’s the best of the best and knew everything about everything!

Highly, highly recommend this 13-day itinerary!!!!! We have such fond, fond memories of our time in wonderful Uganda and Rwanda! Thank you, Prime Safaris and Tours, especially “sister” Cate!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 63
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 3
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Prime Safaris & Tours, not SafariBookings
  • The tours offered by Prime Safaris & Tours are subject to their terms & conditions