Prompt replies to questions, knowledgeable, helpful making arrangements.
From my first inquiry to my last questions about trip details Aileen was most helpful and prompt in replying. Our guide, Joseph, arrived at hotel on time, was knowledgeable about Nairobi, and Maasai Mara. The jeep was comfortable, the lodge lovely with very good food. Joseph "found" all the animals we hoped to see with exception of leopard. We felt very fortunate to see giraffes, zebras, lions, cheetahs, a few wildebeest (most in Serengetti at this time of year), and one rhino! I recommend working with Tamasha Arika!