Reviews

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Myra Jackson   –  
United Kingdom UK
Visited: April 2016 Reviewed: May 22, 2016

Email Myra Jackson  |  65+ years of age  |  Experience level: over 5 safaris

changed our itinerary on numerous occasions but was always met with a smile. Great company
5/5

The itinerary met all our expectations. We had a young couple with us who were not sure about Africa but went home having thoroughly enjoyed every aspect of Namibia. They were surprised how good the lodges and camps were and the easy access to wildlife.
I would recommend ATI to anyone wishing to go to Africa, in fact have already done so.

Ilona   –  
United Arab Emirates AE
Visited: March 2016 Reviewed: Mar 26, 2016

Email Ilona

Wonderful holiday in Namibia
5/5

I was pleasantly surprised and very pleased with Namibia and our whole experience from dealing with ATI Holidays (Cameron) and all Namibians on route whether in lodges or at gas stations. Friendly people, great food, unbelievable scenery and a fantastic adventure. Literally everything in ATI Holidays had been taken into consideration, for example mobile phone and a cooler box for the drives! Never have I received such a good service 24/7 from a travel agency. I can recommend to everyone!

Romy & Joel   –  
United Kingdom UK
Visited: December 2015 Reviewed: Jan 22, 2016

Email Romy & Joel

Thoroughly prfessional and accomodating
5/5

An unforgettable trip, superbly organised, professionally delivered - we loved every minute of it, thank you!

Francois C   –  
Canada CA
Visited: August 2015 Reviewed: Aug 19, 2015

Email Francois C  |  35-50 years of age  |  Experience level: first safari

They're experts and it shows
5/5

We used ATI to organize a 12 days self drive tour in Namibia.
During the planning process, Corinna (our agent) was patient, respectful and provided many good suggestions based on my comments, questions and feedback.
When we met her in Namibia, she was equally thorough and gave us all the information we needed. There was a lot of useful details, such as a highlighted map, a local charged cell phone and insurance info.
All the places she recommended were excellent.
We had a stress free holiday with all the adventure we were looking for but without any bad surprise.
I would use them again and would not hesitate to recommend them

Christopher Sykes   –  
United Kingdom UK
Visited: July 2015 Reviewed: Jul 17, 2015

Email Christopher Sykes  |  50-65 years of age  |  Experience level: first safari

Outstandingly organised tour of a great destination (Namibia)
5/5

Everything ATI organised for my tour of Namibia (Windhoek, Soussevlai, Swakopmund, Etosha) was excellent:
- always responsive in communications
- delivered exactly what I asked (at short notice too)
- very trustworthy
- very understanding of my needs (which incorporated a high degree of safety and comfort)
- overall a great experience

Anne   –  
United Kingdom UK
Visited: May 2015 Reviewed: Jun 28, 2015

50-65 years of age  |  Experience level: 2-5 safaris

An excellent experience
5/5

We are a UK couple who travel as frequently as possible and just to start we need to admit our bias, as this was our third trip to Africa with ATI, and it will not be our last. Each trip they have delivered more than expected or requested and to date our travels with ATI include, South Africa, Botswana, Zambia and Namibia! They share their vast knowledge and experience to ensure you achieve a really interesting itinerary, and from our perspective, excellent accommodation.
Our most recent trip in May/June 15 was definitely the most challenging, as we were taking three elderly family members, (75-85) who had never been to Africa before and they wanted the full experience in non-malarial Namibia. Mureal organised a fly drive trip which combined Namibia’s fantastic scenery (Fish River Canyon and the Soussousvlei dunes) with some amazing wildlife viewing, and she ensured that the lodges we visited were aware of our group’s restricted mobility.
We stayed at some exceptional lodges and good old Cornerstone at Swakupmund and when we did have a problem Mureal was able to resolve our issues, contactable on the ATI mobile we were given at the outset. She came up trumps when my mother had an accident and needed a wheelchair for the last part of the trip. We mention Mureal because as our contact she was fantastic, even down to helping organise restaurants and where to go for the best biltong, but as she graciously says, she is just one of the excellent, ATI team.
Apologies for being overly effusive but sometimes exceptionally good service needs to be recognised and our views are based on three great experiences, which has to be more than luck. Thanks to Mureal and all at ATI – we can now boast to have not only seen the desert elephants but also a black rhino in the wild, as well as in Erindi.
Many thanks ATI.

Sara Kosyk   –  
United States US
Visited: July 2014 Reviewed: Feb 4, 2015

Email Sara Kosyk  |  20-35 years of age  |  Experience level: first safari

ATI Holidays Exceeded All Expectations
5/5

ATI Holidays planned a 12 day self-drive itinerary for my friend and I.

When we decided to travel to Namibia, we began planning by reading extensively about the country, and prioritizing our list of what we wanted to see and do. As this was our first trip to Namibia (and Africa!) we decided we felt more comfortable with some assistance from a local tour operator but did not want to take a group tour. Our price range fell into the one to two dollar sign "$" category in Lonely Planet (when comparing accommodations), and I was ambivalent at how much additional cost working with middle man might incur. However, I began conversations with a representative at ATI Holidays as well as one other Namibian operator, and learned quite a bit it the process. ATI was slightly more expensive, but I felt that their package was more comprehensive (honestly it was the inclusion of auto insurance and an emergency cell phone into the package that sealed the deal for me) and therefore I felt more comfortable with them.

Pre Trip:
ATI representative Monica was extremely helpful with setting up our program and listening to our itinerary requests. ATI has fixed itineraries listed on their website, but worked with us to adjust the itinerary based on our preferences of what we wanted to see and do. Our finalized itinerary began in Windhoek, then we drove up to Africat , Etosha, around to Grootberg, Swakopmund/Walvis Bay, Sossusvlei, and circled back to Windhoek. ATI's pre trip packet with travel details was also extremely helpful.

Upon arrival:
Although we would be traveling on our own, Monica, our ATI representative, met with us our first day to bring us trip materials including a carefully labeled map, cooler for water, and cell phone, and to help facilitate the delivery of our rental car. We felt very taken care of with emergency numbers, preparatory anecdotes, and a rental car that was far nicer than we anticipated.

Along the way:
Each accommodation was nicer than the one before (except for our final night in Windhoek, which was a pension we added on at the end). Based on our review of each lodge in guide books, it seemed as though they were out of our price range. However, they were all quoted to me again within a reasonable ATI holidays package. For those of you who are debating working with an operator or not, this is certainly one of the benefits: negotiated rates.

During my trip prep, I found reading reviews and traveler experiences to be very helpful, but it is also important to understand a bit of the background of the person who is writing the review. So now a bit about my friend/travel companion and I:
We decided to plan a vacation together as best friends who both enjoy travel. We are American women in our late 20's. We are outdoorsy and athletic, but did not want to have to worry about pitching a tent every night and therefore opted to stay in lodges (it is vacation afterall). This was our first trip to Africa. I work in customer service and logistics in the luxury educational travel industry (and am very picky!). We had a limited amount of time to travel and wanted to focus all of our energy on getting to know one country as best as we could in the time at hand.

Namibia speaks for itself. Drop dead gorgeous landscape and natural wonders. A solid tourism infrastructure that is still relatively undiscovered. Even at Sossusvlei, we never felt overcrowding.

I highly recommend at least beginning a conversation with ATI Holidays. You will be glad you did.

Monique & Pascal - Grenoble   –  
France FR
Visited: May 2012 Reviewed: Dec 12, 2013

50-65 years of age  |  Experience level: 2-5 safaris

Namibia discovery in perfect conditions, thanks to the ATI organization
5/5

All phases of our trip were very well organized:
- Self tour organization: ATI flexibility, adaptation.
- Quote process clear.
- Quick responsiveness to email requests.
- Payment process easy.
- Transfers, welcome at ATI guesthouse, travel package, without a problem and on time.
- Use of guesthouse at the end of the trip before flying back to France was very much appreciated.
- Accomodation excellent. Very good choice of hotels
- Car rental excellent (2 spare tires, icebox, ....)
- Trip details very accurate and useful.
- Mobile phone given by ATI for the trip duration with all useful numbers (ATI, car rental, hotels,...)

To summarize it was a perfect trip, as everything was under control, which allowed us to fully enjoy the discovery of this beautiful country.
Thanks to Wendy and all ATI people who got involved in the process.

Tom   –  
United States US
Visited: September 2013 Reviewed: Dec 9, 2013

50-65 years of age  |  Experience level: first safari

We had a great experience with Ati.
5/5

Ati met us at the airport, drove us to our hotel and provided a cell phone to make sure if we had any issues we would be able to contact them 24/7. The rooms and accommodations were awesome and were above our expectations.

Jacob   –  
Netherlands NL
Visited: May 2013 Reviewed: Dec 8, 2013

Email Jacob  |  50-65 years of age  |  Experience level: first safari

Very good services, good information before and when we arrived
5/5

When i first contact ATI they had a very good proposal, we changed some things, stayed longer at the lodges. Everything was arranged very well. They informed us very good, high level. Good accommodations. We hired a car, this was also very good. Got info about this at the first location we stayed. The people are very nice and informal. We made our tour through middle and north Namibia.

Average User Rating
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