Reviews

Sort By: Date Most Helpful Rating 121-130 of 184 Reviews
Nick & Anke   –  
Netherlands NL
Visited: February 2019 Reviewed: Feb 23, 2019

Email Nick & Anke  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Nick & Anke and not that of SafariBookings.
Great safari, poor organisation
2/5

The safari itself was great, beautiful nature and nice to see all the animals.

Unfortunately, the organisation and service of Uhuru travel was very bad and no value for money. There was no pick-up from our accommodation, the game drive started more than 2 hours too late, there was no breakfast on the first and third day, and the group size was larger than communicated. Moreover, we were placed on a campsite which we did not book for and we had to pay again to stay at the right campsite.

Reply from Soul of East Africa Safaris (Uhuru Travel)
Reply from Soul of East Africa Safaris (Uhuru Travel)
Posted on Mar 20, 2019

We are happy that safari organized by Uhuru Travel & Tours Ltd was "Great" And you fall in love with our nature and wildlife. We are very sorry for not being pick up in time at your hotel. Your hotel was outside Arusha Town. Normally we have free pick up and drop off in any hotel within Arusha Town. We were picking other clients from nearby Hotels but unfortunately you decided to come to Arusha Town-Meeting point by yourselves but my Operations Manager was coming to your hotel. I am not sure if you did not had breakfast on first and third day while the group is normally traveling with private cook! Its not normal. Why you did not inform the office the same time and you had all the contacts? Size of the group is normally 4 for small Jeep and 6 for extended Jeep of which are normally size. Its can not excide that number! Camp Site they are not hotels but just an open space to pitch Tents so it can be changed to suites the group needs. Thanks for coming with us to Safari and am sure you did enjoyed 98% of your safari. We promise next time all the clients will be well informed about pick up and drop off, Camp Sites, Size of the Group etc.

Barnaby   –  
United Kingdom UK
Visited: February 2019 Reviewed: Feb 9, 2019

Email Barnaby  |  20-35 years of age  |  Experience level: first safari

Excellent Customer Service
5/5

Margaret helped is book our tour and has been extremely helpful with advice beyond the tour so we have been really happy with Uhuru from the start. The tour itself was brilliant. Put guide, Abraham seemed to have a magnet for the animals and we were lucky enough to see all the big hits although the rhinos and leopard were a way away. It was excellent fun and we would all recommended the safari. We went budget and don't feel like we missed out safari-wise. We believe the price difference will primarily be seen in the accommodation. If you don't like camping and rustic facilities, budget may not be for you. However, there was plenty of food and it was decent.

Serena Lin   –  
Tanzania TZ
Visited: February 2019 Reviewed: Feb 5, 2019

Email Serena Lin  |  20-35 years of age  |  Experience level: first safari

Mikumi park sanje waterfall
5/5

Excellent arrangement and well done preparations of the while trip.the sales peroson can be on line to handle under any circumstance.no more thanks and no more words can thank this unforgettable trip.
Safely home.

Arnaud   –  
France FR
Visited: January 2019 Reviewed: Jan 29, 2019

Email Arnaud  |  20-35 years of age  |  Experience level: first safari

Amazing safari with Uhuru
5/5

Very good upfront communication with Margaret. The tour was awesome and for a very competitive price. Our driver could tell us a lot about the parks and animals and we got to see many of them. Thank you!

Georg   –  
Switzerland CH
Visited: January 2019 Reviewed: Jan 29, 2019

Email Georg  |  20-35 years of age  |  Experience level: 2-5 safaris

Organized a local driver from Arusha which was excellent
5/5

Margret seemed a bit pushy for me at the start - but i went for it and did not regret booking with this company.
This is mainly due to the excellent driver we had which clearly had a lot of experience in the respective national parks.
Besides being lucky with seeing all of the Big Five, he did an excelent job at always telling us the pros/and cons before - how likly it was to see an animal in an area and the alternatives we would have.....

Matias Frank   –  
Mexico MX
Visited: January 2019 Reviewed: Jan 26, 2019

Email Matias Frank  |  20-35 years of age  |  Experience level: first safari

Good service , some details to improve
4/5

The tour was well organized ;

We paid one of the cheapest prices in the market and get almost same service than more expensive ones ;

To improve smal things like the chairs for dinner / breakfast ; there were the cheapest one and not to confortable and definitely get better ones won’t be so good expensive (for some reason we always ate the last ones , no problem but don’t know why )

Tents were ok
Food really nice
Tours guides very profesional lots of knowledge


Just make sure your days are group are not going to be changed last minute ,

I didn’t happen in our company but happens a lots and is always better start with then small park and finish with the best one ;

Definitely recommend company and Margaret is amazing :)

Davide   –  
Italy IT
Visited: January 2019 Reviewed: Jan 13, 2019

Email Davide  |  20-35 years of age  |  Experience level: over 5 safaris

excellent
5/5

Margaret has been an Amazing tour operator and she tried her best to accomodate all our requests.

Stefano   –  
Italy IT
Visited: January 2019 Reviewed: Jan 10, 2019

Email Stefano  |  20-35 years of age  |  Experience level: over 5 safaris

Satisfying
4/5

The tour was great.
The accomodations up to expectations.
The communication and service great.

Alla A.   –  
Switzerland CH
Visited: January 2019 Reviewed: Jan 8, 2019

Email Alla A.  |  35-50 years of age  |  Experience level: 2-5 safaris

Family Safari tour Tanzania
5/5

We are very satisfied with the Safari and general work with Uhuru. Everything was organised, confirmed and provided on time.
All our requests and queries addressed and solved immediately.
Would highly recommend choosing Uhuru Travel as your travel partner in Tanzania.
Special Thanks to Abdallah R. A., for all the support and help!

Maria Emmelia   –  
Greece GR
Visited: December 2018 Reviewed: Jan 6, 2019

Email Maria Emmelia  |  20-35 years of age  |  Experience level: first safari

one of a lifetime experience, people you can trust, Beautiful moments...!
5/5

We are a family of three (our daughter is 11 years old) and we did a 3 nights 4 days safari in Tarangire, Serengeti, Ngorongoro in December 2018.
Uhuru Travel, Abdalah & Loy are people you need to meet if you visit Tanzania (along with our Amazing safari driver Abdul)
When traveling to Arusha, we had a big problem because our flight from Nairobi was canceled. Uhuru people helped us cover the distance by car, giving us a chance to enjoy the scenery from their comfortable cars, and getting also info at the same time from their English speaking drivers. The drivers were also kind enough to make a stop for us at super markets or any other place we asked them for. They helped us pass through immigration and were perfect all the way..!
Then Loy came to pick us up for our 4 days Safari.. The experience was one of a kind. We saw all big 5 and many many more. Our driver Abdul was fun and at the same time very experienced and knowledgeable. He gave us info about animals and parks. Their cook was also perfect, the food he made for us was really delicious (especially the soups). They provided us with tents and clean sleeping bags, and they also set them up for us. There was nothing more we would wish for. The car was also pretty comfortable. The 1st night they upgraded our stay without any extra cost and we slept in Masai houses and not tents. Generally we did not need to pay any extra for anything, we enjoyed every second, and if we would travel again to Tanzania we would look for them again. They made us feel trust, they were communicating through watch up pretty fast and were there for us all the way, creating amazing memories! Thank you Uhuru, we were lucky meeting you. You are an example of good people!! Hope to see you again soon!

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 138
  • 4 star 31
  • 3 star 6
  • 2 star 5
  • 1 star 4
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