Zanzibar office team ready for your services
Soul of East Africa Safaris (Uhuru Travel)
- Located In:
- Size:
- 20-50 employees (Founded in 2007)
- Member Of:
- TATO, ZATO & ZATI
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $150 to $400 per person per day (USD, excl. int'l flights)
Reviews
US
Email Sharon | 20-35 years of age | Experience level: first safari
TERRIBLE GUIDE
We started out with a great guide, George, bu the jeep broke down so we wasted a day waiting for the jeep to be fixed. The guide stayed with the jeep and we got a new guide. The new guide didn't tell us anything about what we were looking for, he didn't communicate with us, speak English, and was generally just kind of a jerk. It was exceptionally disappointing for the 4 day safari. Maybe Uhuru is fine but I hope they never use Jonas as a guide again or make sure you don't end up with Jonas.
Good value for money but chaotic communication
I booked a 7 day Safari to Tanzania.
Presales communication was promptly.
We agreed on travel plan.
Pickup was waiting for me at the airport.
That’s where the communication broke down. The original plan was changed with the night before notifying me that I have to be ready for travel instead of a day later.
Safari driver seems very inexperienced especially when compared to the second one when I changed cars half way through.
I had to talk to the driver to get the last 2 days rearranged since his itinerary didn’t match up with the trips I booked.
Eventually I covered all spots I wanted to go to but my 3rd and last driver didn’t even know I had to be dropped off in a Arusha again.
I also have to contact multiple people to get the drop off at the airport arranged which was part of the package.
The office in Arusha doesn’t exist (shown on their webpage). Another travel agency on that road never heard of them. It is a single person without office who is in Arusha.
Summary:
Price was good. At the end we covered every location. The driver can be a hit and miss.
Once you paid the communication becomes difficult.
Be ready to be proactive and check everything at least once yourself.
Email Kate | 20-35 years of age | Experience level: 2-5 safaris
Guide was fine. Tour was different to the itinerary. The mattress, tent & sleeping bags were gross
Advise if the tour is different to what is proposed . Advise us to bring sleeping bags as those were disgusting and we both had bed bugs
Reply from Soul of East Africa Safaris (Uhuru Travel)
Posted on Jan 14, 2019Thanks Kate for your personal reviews. About the Itinerary due to other clients you are sharing safari with starting their safari in Serengeti thus why the itinerary was changed by our partner to accommodate each client! We have been operating Camping Safari for the past 12 years we had never had such complain, explained by you as "Gross" Nothing like that in our Tents and Sleeping Bags. That have been exaggerated but its not the case. Our Gears are being washed after every trip for our clients comfort. And am sure also our partner Gears did not have such things! Anyway we shall make sure even our partner are free from such problem (Uhuru Travel Team)
IN
Email Abbas | 65+ years of age | Experience level: 2-5 safaris
Average, not personal and providing misleading information.
Uhuru travels had given name and no. of person would be our guide and driver for 3 days. They changed the person without even informing us. It seemed Uhuru has sub contracted our trip to someone else. There was no personal contact. The driver himself did not know who he worked for.
Did not get value for money on this trip.
Reply from Soul of East Africa Safaris (Uhuru Travel)
Posted on Oct 26, 2016Dear Abbas,
Thanks so much for your reviews though its also misleading to the other clients about Uhuru Travel. Why misleading? We did provide you will all the details of your safari to Mikumi. Unfortunately you show signs of problem on the mid way when having lunch the driver guide called me and inform me that you do not have any information of about your safari. Why did you agreed to pay safari and be ready to enjoy it? What convince you to pay if you did not have any information? Mr. Nestor was together with the other driver looked into your phone and the program was in your phone!! They were 2 Jeeps on that day and all were our Driver Guides. I am 100% sure you did enjoy your safari and everything went well. We appreciate your business to us.
Uhuru Travel Team
Email Seppo | 50-65 years of age | Experience level: over 5 safaris
Not what expected for 1600 USD/person.
Six nights in Serengeti. First night in Impala Hotel in Arusha was awful. We did'nt have electricity in the room and in the bathroom. Breakfast was awful. Never accept Impala Hotel ! Tour and guide itself was good. The standard was not what was promised. Luxory tented camp was far from luxory tent. I have been in a luxory tent as well. Arrangements in Arusha at the end of the tour were poor. 1600 USD price/person is far too high compared with the standard.
CA
Email Ryan Stephens | 35-50 years of age | Experience level: 2-5 safaris
Consisten Communication
Abdullah was great to deal with. We had multiple conversations via WhatsApp prior to my departure for Tanzania and once I landed.
I find it a bit hard to leave a review because I know from talking to the others in our safari vehicle we all came from 3 different tour companies so I cant say if you will get the same driver, vehicle or cook. However, our driver Jonas (Yonas) and the vehicle he had at the time were amazing. I have nothing but good things to say about him and his desire and ability to make sure we had front row seats at all the best sightings and his care and attention to our enjoyment. It was a magical trip, one I would do again. Ngorongoro was probably my favorite, though the Serengeti was also mind blowing.
The 'rustic' camps were fun and fit well with my desire to be camping rather than in a lodge. The food was great, nothing fancy but always tasted good. Get used to variations of Rice, Chicken and Vegetables.
My only real complaint was the amount of time I spent and number of texts back and forth with Godwin, the contact in Arusha. It really frustrated me. I had arranged with Abdullah for a pickup in Arusha that I was told was "perfectly fine", however over the course of nearly a day I had dozens of text messages with Godwin claiming it was not an easy pickup location and I should find my own way to a pickup point. ie Pay my own money and find my way via taxi / tuk tuk to a location in a city I have no knowledge of, instead of them finding me in a city they knew. It wasn't until I had my hotel call Godwin in person that we finally convinced him to pick me up. After that, everything was good.
SA
Email MURTADA | 20-35 years of age | Experience level: first safari
VERY NICE COORDINATION
found Uhuru Travel among many other tour operaters, Abdullah was the best option in terms of $$ & overall itinerary plan. I did 4 days shared tour of the northern safari, Abdullah has arranged for me to join other group with ( 7 wonders co ) which was very fun. Our guid was Robin, he is Professional & very supportive. Also willing to do extra things to make your trip more comfortable.
after the safari, I visited Dar & Zanzbiar. Both I had driver for me & were very fun & full of activities.
all the booking plans & transportation arrangement was done thur Abdullah, I only had to book my flight.
overall it was nice coordination & I would recommend both Uhuru Travel & Seven Wonders
NL
Email Lars Kamerling | 35-50 years of age | Experience level: over 5 safaris
Well organized, Uhuru Travel has a lot of knowledge on Tanzania providing a great safari experience!
Uhuru has organized a trip from Dar Es Salaam to Ruaha National Park. The walking safari was the highlight of the trip encountering crocodiles and hippo's from very close distance. Lodge was very nice and well located. All, including air travel, was organized very well and is was a very nice experience.
RU
Email Marina | 20-35 years of age | Experience level: first safari
Two days filled with impressions
The trip to Tanzania will be remembered by me and my friends for a long time. We have never had such a bright journey before.
When we were going to Zanzibar, we knew right away that we had to go on safari.
Our choice fell on Uhuru Travel & Tours and we did not lose.
Abdullah selected the optimal program for us for 2 days. Always available via WhatsApp for coordination and always very responsive.
A huge thank you to him, his entire team and our funny guide-driver who accompanied us all the days of the safari.
Our first day on safari turned out to be more vivid, perhaps. Our small group was the first to discover the pride of the lion, which had not been seen by the others for several days. A rich program, a stop for the night at a hotel in the Mikumi Park, and most importantly, we managed to see almost all the animals.
It was a bright trip, well organized. Getting to know Tanzania was a great experience.
Thank you very much!
JP
Email Katsuyama | 20-35 years of age | Experience level: first safari
amazing experience
i joined a four day safari trip to tarangire national park, serengeti national park and ngorongoro conservation area and it was amazing.