Zanzibar office team ready for your services
Soul of East Africa Safaris (Uhuru Travel)
- Located In:
- Size:
- 20-50 employees (Founded in 2007)
- Member Of:
- TATO, ZATO & ZATI
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $150 to $400 per person per day (USD, excl. int'l flights)
Reviews
A trip to remember!
Lets start off with the positives...
Communication went really went, I also received a reply on the day. Which was great.
Our guide and driver Abraham was fantastic!!! He was really friendly and made our safari something we will never ever forget! Thanks Abraham!! We saw and learnt so much from him!
There are some negatives however,
After receiving the quote and saying yes, we were told that there was a mistake in the price.
One of the places we chose to stay was further away, of which we were unaware of. Uhuru did not know of this either and we therefore had to pay 100 Dollars extra for our transfer. We found this out on the day we arrived. This is something I think could have been avoided if researched prior to our arrival or maybe when making up the itinerary.
Some of the paperwork had not been done timeously so we missed a few hours on 2 days due to waits at the gate waiting for paperwork to be submitted.
Despite the negatives, this was a trip of lifetime and something we will cherish forever. The positives definitely outweigh the negatives but if Uhuru could improve on those small things it will only benefit them. It was definitely a trip we could not have done on our own!
Thanks Uhuru and most of all Abraham for the most amazing trip!
Email Khadija | 50-65 years of age | Experience level: over 5 safaris
It was a great experience, well planned and executed.
Everything worked out very well. The driver Abram was knowledgeable and patient. I would recommend this travel agent.
I want to suggest that uhuru explain to clients about the type of accommodation they can expect. A luxury tented accommodation in my country is very different from the one we had in Serengeti. It was an unforgettable experience though.
Also I think some halal accommodation for Muslim clients would be very welcome.
The
US
Email John | 20-35 years of age | Experience level: first safari
Serengeti Safari (2 night; 3 days)
Uhuru provided our group of 4 a great experience through Asilia Camps (we stayed at Sayari Camp in the northern Serengeti) and made plane travel between Zanzibar and the Serengeti seamless. Everything was on time and we had a remarkable experience seeing almost all of the animals one can see in the Serengeti.
The one major drawback about our experience was the unexpected fees. Although we had paid in full up front upon booking in May ($1,250 USD/person), Uhuru contacted us two weeks prior to our safari and demanded that we pay $1,200 USD more ($300 USD/person) as "costs had risen and the government had instituted new taxes." We were alarmed at this situation and did extensive research on new government taxes, but found that no new taxes had been levied in approximately a year. We were discouraged by the price increase but paid anyway, believing there would be no other opportunity for such a late booking. After the conclusion of our safari (back in Stone Town), we were required to pay our Uhuru-scheduled taxi shuttle driver an extra $50 USD even though Uhuru had promised that there would be no additional fees. We had a wonderful time overall, but these unexpected fees were frustrating and added a great deal of stress unnecessarily.
Reply from Soul of East Africa Safaris (Uhuru Travel)
Posted on Feb 15, 2018Thanks for your mail and also the complements. The issue is Asilia Camps push up their last minutes rates and we had no options. The Issue of concession fees has been introduced from January 2018. If you compare the price for last minutes and their real price then you still got the best price, i do not see any reason of complaining! The price per night in Sayari Camp you went its $900+ per night means its like $1800 for 2 nights for accommodation only! And you got it for only $1500 for All Inclusive Accommodation and Return flights to Serengeti from Zanzibar. The above complains has been addressed and such things will never happen to any other client. In case of any increments we shall inform our clients accordingly in advance.
Yours Faithfully,
Uhuru Travel & Tours Ltd Team.
IE
Email Kornelia | 20-35 years of age | Experience level: first safari
Great time
Everything was good bar 4&4 safari car which wasn't 100% working :) a little mistake with our hotel. They notice different hotel were we where staying so our pick up was delate. Very nice safari driver. Thank you for good safari .
Email Martina | 35-50 years of age | Experience level: first safari
Great communication!
I had a very nice experience with Uhuru Travel. The communication with Abdallah was great. He answered all my questions very promptly and made me feel in safe hands. They are punctual and reliable. Safari met my expectations. I actually didn't know what to expect but it was great! I surely recommend Uhuru. Thank you guys!
LV
Email Janis | 35-50 years of age | Experience level: first safari
3-Day Last Minute Fly in Safari from Zanzibar to Ngorongoro Crater
The safari itself gives a very good opportunity to quickly experience three different Africa, all three parks are bit different in their settings and we managed to see all big animals, lions and lots of elephants. Spending the first night in safari tented lodge was also very exciting as, we spotted lions resting some 50meters from the camp and there is no fence around it.. The third day flight back could have been later, so we could have spent a little bit more time in Menyara NP, we started the day at 5:30am, to spend at least 2 hours in the park and get on time to the flight.
The driver was very pleasant and adapted to all our needs. The experience overall was very positive, they were resposive and followed up on everything.
DE
Email Susanne | 50-65 years of age | Experience level: first safari
Our Tour guide Nestor was very friendly and knowledgable.
The Safari was great and we had the best tour guide ever. We saw thousands of animals and our guide Nestor always tried to find the best spots to look for new ones.
The lodge where we stayed for the 2 nights (Tan Swiss Lodge) was not nice. Horrible rooms and most horrible food.
DE
Email Wolf | 65+ years of age | Experience level: over 5 safaris
Reliable and Competent
Uhuru Travel gave me sufficient and detailed information on my safari and gave attention to all my wishes. The tour itself was well organized, the guide attentive and competent.
Professional
We had an excellent experience. Our driver was kind, knowledgable, and punctual. The safari experience with him was amazing... He took us very close to animals yet we always felt safe. Our accommodations had to be changed due to a local land dispute and the agency handled the matter professionally with little inconvenience for us. We recommend this tour group.
great Tanzania safari
Good food, simple accommodation, guide pleasant but quiet