Reviews

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na   –  
United States US
Visited: August 2015 Reviewed: Oct 9, 2015

Email na

The custom safari delivered everything we wanted, while providing us the comforts and safety we need
5/5

The planning and communication leading up to the trip was perfect . Alym worked with us to make multiple changes and iterations to our itinerary, to get us and amazing final trip. During our time on Safari, the transpiration and transition between camps and airports was seamless. We always felt we were in good, safe hands. The highlight was the Legendary camp and Faru Faru. Though, we did think Legendary should have provided flashlights or walkie talkies incase animals got too close. Every camp was aware of Brooks' dietary needs, and were blown away with how prepared and accommodating everyone was. Zanzibar transportation from the Airport to the hotel was a bit confusing and was less professional than our previous experiences in the bush. In general, we felt a bit unprepared in terms of tipping, for example it was not mentioned how much to tip guides and servers / general staff, leaving us short of cash just halfway through the trip. We did not think the stop at the Bushback Safari office was necessary.

Melissa and Anthony Tavolieri-Essex   –  
United States US
Visited: November 2021 Reviewed: Nov 19, 2021

Email Melissa and Anthony Tavolieri-Essex  |  50-65 years of age  |  Experience level: first safari

Most attention to detail and customer service ever experienced
5/5

I don’t know where to even start. Africa has long been part of my bucket list for years now. I started researching and planning approx. 2 years prior to taking the trip. I was looking for a luxury safari experience but on a middle class salary lol. Let me say that there were some companies that turned me away due to my budget and what i was looking for in experience. When i came across Alym from East Africa Wild Adventure Safari at the beginning of Covid, he explained to me that he could work with my budget until we were both confident of finding the trip of my dreams. Alym was so patient with me and my requests, so patient that it took 14 proposals ( 14 proposals due to my pickiness lol) before we were both confident we had the trip I was hoping for. But Alym’s patience did not end there. With Covid, we of course had many concerns and questions, and travel does not come without new obstacles. Alym patiently met with us multiple times over zoom to discuss all aspects of our trip such as tipping, currency, immunizations, Covid swabs, entry visa’s etc. It seemed too good to be true. Once on safari, not only did everything go off without a hitch, but Alym and his ground manager in Kenya, Silvia, were constantly available for calls and messaging to guide us should we have any further questions. I shopped around a lot prior to meeting Alym from East Africa Wild, and I can guarantee you that you will not be disappointed with this company and their staff. We did not have to think once we set foot on our plane, we literally only had to enjoy the experience, and what an experience it was. It far exceeded any expectations I had, the lodging, the food, the adventure, the people. We also were never without support or left alone to navigate the unfamiliar on our own. There was always a driver waiting, security etc, never did we ever feel unsafe or unsure of what was next on our agenda. Africa is utterly amazing, and I can credit our experience to Alym and his staff for meeting every one of our desires, hopes, and for giving input into things we should try or see, and when a flight was delayed at no fault of East Africa Wild, Alym stepped in and got us a day room at the airport hotel to relax while we waited on our new flight. It was not lost on our group that this was definitely a step up and above what was expected. I cannot say enough about this amazing company, I know you will not be disappointed in any part of Africa and working with this incredible company!!!

S Husain   –  
United Arab Emirates AE
Visited: August 2013 Reviewed: Mar 2, 2014

20-35 years of age  |  Experience level: 2-5 safaris

A marvellous experience!
5/5

We had an amazing time, and all the hotel and tour arrangements were perfect, everything we wanted and more - Alym and East Africa Wild got it absolutely right! The service and speed of communication were also excellent, and our requirements and budget were really followed to a T. The Serena properties were all lovely, with a lot of character, and delicious food, as was the Kitela Lodge in Ngorongoro. Of course, as promised, the Kirawira Camp really was the best of all of them. Ajabu Adventures was a really excellent safari tour company that we were matched with. We really lucked out and saw pretty much every animal barring a rhino. We only wish we'd had more time and could have stayed longer in Tanzania!

Honeymooners   –  
United States US
Visited: June 2013 Reviewed: Mar 21, 2014

Email Honeymooners  |  20-35 years of age  |  Experience level: first safari

Excellent experience with no hassle made it very easy to book from the U.S. without worry!
5/5

Not only was this a honeymoon trip, but it was also our first trip to Africa so we wanted it to be perfect. We were recommended to East Africa Wild Adventures by a friend and we're so thankful we used them. They were incredibly helpful in setting up the trip and providing suggestions. They were also very knowledgeable and quick to answer questions and make us feel comfortable with the different travel options, which was really important to us since we'd never been to Africa and we were booking the trip from the U.S. They also customized our trip and were able to work with our interests to create a more personal and private experience. Once we arrived in Africa we were taken care of from the time the plane landed to the time we departed. Everything was already arranged so we didn't have to worry about anything which was perfect. We did a private 6 day hike up Mt. Kilimanjaro which is when we really knew that East Africa Wild Adventures uses the best tour guides and really made our trip special. Our guide was really interested in helping us and learning from us, and he spoke perfect English, not just the basics like most of the other guides which made the trip even better because we could joke and understand each other rather than having to translate everything or walk in silence. We met a lot of other tour guides who either didn't really speak English or didn't really want to be there so they weren't as friendly as our guide. Our guide was always smiling and I can honestly say that I would not have made it to the summit without him. After our hike we spent a few days on the beach relaxing at a beautiful all inclusive resort in Zanzibar, where East Africa Wild Adventures arranged for us to get a free honeymoon upgrade. Overall, we had a great experience and would highly recommend using East Africa Wild Adventures as they made everything so easy and we had such a wonderful time.

Justine Chartrand   –  
Canada CA
Visited: June 2015 Reviewed: Jun 29, 2015

20-35 years of age  |  Experience level: first safari

Amazing safari and beach holiday in Zanzibar!
5/5

We booked a safari and beach stay in Zanzibar with East Africa Wild Adventures, and it was the best vacation we could imagine!

East Africa did an incredible job with the organization of our vacation. They prepared a great itinerary, and they made a great selection of accommodations. When we arrived in Tanzania, we were very well welcomed by the local team. Our guide was very nice, friendly, very knowledgeable on animals and wildlife, and he was speaking English very well. We were really impressed and really liked him!

We visited Lake Manyara, Serengeti and Ngorongoro Crater. We saw a lot of animals (including the big five, giraffe, zebras, monkeys, etc.), and our guide did all he could to find the animals and get closer to them. The accommodations that East Africa had recommended (Serena and Kati Kati tented camp) for our stay were simply beyond our expectations!

East Africa had also arranged our stay to Zanzibar after the safari. They had prepared our return to the airport, our flight to Zanzibar, our transfers on the island and our stay at the Royal Zanzibar Resort. We had absolutely nothing else to book or do, they had already taken care of everything! Everything went smoothly, and we were really happy that everything had been arranged and that we did not have to mind anything except to enjoy our vacations!

Overall, we were extremely satisfied with East Africa! Always available, very knowledgeable, and the price was very competitive! We would recommend it to everyone who wants to travel to Tanzania for a safari or beach stay!

Caitlin   –  
Switzerland CH
Visited: September 2015 Reviewed: Oct 6, 2015

Email Caitlin  |  20-35 years of age  |  Experience level: 2-5 safaris

I wish Alym was a travel agent for the rest of the world!
5/5

Working with Alym is the best experience I've ever had working with a travel agent. He started by having a phone call with us and discussing a plethora of options, and then giving us his opinion on what he thought we would like based on our ideas for the trip. He hit it spot on. And the best part of the whole thing was the ease of communication. He always answers within 24 hours, which I've always had problems with previous travel agents answering when they felt like it. We had an amazing time in Kenya at the Giraffe Manor, and safari in Lake Nakuru and Masai Mara. We liked our accomodations in Masai Mara better than Lake Nakuru, but Alym set our expectations going in that it was not quite as nice due to the budget restrictions we had set. We know now that we should have been more lenient with our budget but we will know for next time. After safari, Alym found us a great beach resort in Zanzibar where we relaxed for a week. We are already thinking about where to next in Africa and in the meantime, letting all of our friends know that they need to go too.

Alan W   –  
Canada CA
Visited: August 2019 Reviewed: Oct 16, 2019

Email Alan W  |  50-65 years of age  |  Experience level: first safari

Incredible service and attentiveness
5/5

We found our ideal tour operator for our once-in-a-lifetime tour.

We researched many tour operators for our Tanzanian safari, some provided by friends and others through internet searches. Many were vague about services, only highlighted the "properties" where we could stay, or wanted money upfront before any hint was given of their capabilities.

Alym Bhanji at East Africa Wild catered to our unique itinerary without skipping a beat. And not only did he set up the itinerary, with all the highlights of each day, he posted it onto an interactive app that was even downloadable for times when we had no wifi service. And last minute changes because of airline or accommodation company hiccups? No problem. He handled them seamlessly while we were on safari and sent the updates to both us and our driver.

And our driver/guide, Carlos, was the best. All the other drivers sought him out for his encyclopedic advice, based on more than 25 years of guiding. We knew we were spoiled having him guide us through Tanzania.

I don't usually have a lot of praise for tour operators and travel agents. With my travel experience, I can often navigate my own way through needed itineraries. In this case, I knew I needed a real pro and we found him in Alym Bhanji with East Africa Wild.

Chris C.   –  
Canada CA
Visited: December 2013 Reviewed: Mar 21, 2014

20-35 years of age  |  Experience level: first safari

Easy, Fun, Friendly and Well-Priced
5/5

East Africa Wild Adventures was a pleasure to work with, and truly took care of our every need. We would have had no idea where to start when booking this vacation ourselves, but the combination of a knowledgeable agent in Canada, and amazing operators and guides in Africa made this vacation a smooth and unforgettable one. From the moment that we arrived in Killiminjaro Airport, to the moment we departed in Arusha, we was taken care of by our guide (and whisked around Tanzania without problem or delay). The hotels we stayed in were great, and they were even able to get us some upgrades! Also, and perhaps most importantly,our guide found us EVERY species of wildlife that we hoped to see (the Big 5), including Rhinos and a Leopard dragging its prey up a tree.

The prices were very fair as well - and we DID shop around. I highly recommend Alym and his partners, and will definitely use them again when I go to Africa next.

Bev   –  
United States US
Visited: December 2013 Reviewed: Mar 23, 2014

20-35 years of age  |  Experience level: first safari

Best vacation ever! Highly recommend East Africa Wild Adventures.
5/5

I recently returned on a trip from Tanzania that was planned by Alym from East Africa Wild Adventures and it was one of the best and smoothest trips that I have had. From the very beginning of the planning process, I was impressed by the thoughtfulness that Alym put into planning our trip. We had corresponded via email and telephone multiple times. He gave me multitude of quotes for the different trip options that I was looking for. He made sure that the trip was planned entirely based on my specifications and within my price range. Also having grown up in Tanzania and visited these sites and hotels, he was able to provide personalized recommendations. I spent a month in Africa prior to the safari and everyone that I had spoken to said that I had gotten a great deal on the trip which included all meals, my airfare to Zanzibar, 4-5 star hotels and personal car with a awesome driver for our safari. All the accommodations were top notch including a few days in a luxury tent facility with Serena Hotel which was a great experience. He called us on the first day of our arrival to make sure that everything was arranged. He even went as for as to introduce us to his friends in Arusha who offered to show us the city because we would be spending some time there before the safari started. Overall I was very impressed by his professionalism, his enthusiasm for planning our trip and introducing us to Tanzania and his patience in handling all of my many requests. I highly recommend him and would definitely plan another trip with East Africa Wild Adventures when I return to Africa!

Tricia   –  
Canada CA
Visited: November 2013 Reviewed: Sep 2, 2014

20-35 years of age  |  Experience level: first safari

An Amazing, Unforgettable Experience
4/5

I was very happy with the overall planning process. I wanted to combine three excursions in one trip - a camping safari, Mt Kilimanjaro climb and Zanzibar beach time. East Africa Wild Adventures was great to provide me with several options varying in experience and price range involving the three excursions to ensure I could appropriately assess the best experience for me. The staff went so far as to inquire and find me a volunteer position for a week as I wanted to include that as part of my trip as well. Every request I had was accommodated with enthusiasm.

The logistics of the trip were very smooth. Most importantly, I felt safe and cared for every step of the way. As a solo female traveller, this was of utmost importance. I had a dedicated team for every excursion who was very helpful and attentive.

The safari was one of the best experiences of my life. My guide was very good at spotting wildlife and driving our car! You could tell he had lots of experience and loved what he did. He made sure I was comfortable and I had complete discretion as to how much time I wanted to spend in any one place.

I really appreciated my tailored experience in Tanzania and would gladly work with East Africa Wild Adventures for my future travels in Africa.

Average User Rating
5.0/5
Rating Breakdown
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