Reviews

Sort By: Date Most Helpful Rating 1,181-1,190 of 1,445 Reviews
Cliff   –  
Nigeria NG
Visited: October 2023 Reviewed: Oct 11, 2023

Email Cliff  |  50-65 years of age  |  Experience level: first safari

Castro is the best. He understands he’s job and his so knowledgeable. He’s so polite
5/5

I enjoyed the package. It was exactly what I paid for. Excellent service

Anwar and Maarg   –  
Germany DE
Visited: September 2023 Reviewed: Oct 12, 2023

Email Anwar and Maarg  |  35-50 years of age  |  Experience level: first safari

Going above and beyond
5/5

I booked a 5 day Safari from Nairobi to Massai Mara - Nakuru - Lake Naivasha and it was fantastic. I was in contact with the office the entire time leading up to the Safari and they were great about responding promptly to any issues I had.
And our guide, Castro…wow. I can’t say enough about this guy. Our entire group agreed that he was the reason why we had such an amazing trip. He’s like an inexhaustible source of positive energy. While other guides I saw around were just going through the motions, Castro had the energy of going the extra mile to find the rare Animals to show us and he was the best drive I guess. We never got stuck or had any trouble and he even helped out other drivers in need.
He was well organized and we were every morning one of the first visitors to arrive at the entry point that was very cool.
So we were super lucky to have him on this tour. I’ll definitely do this Safari again with this operator.

At the end of the tour my partner forgot a bag of souvenirs in the bus, we just realised after our flight to Mombasa that something was missing. But when I let the Office know that we will be back in a week in Nairobi they were so kind to bring it to our hotel without extra charge. So this was an extra extra great experience so Castro and OFFICCETEAM a special thanks for that.

Patricia   –  
Portugal PT
Visited: October 2023 Reviewed: Oct 13, 2023

Email Patricia  |  20-35 years of age  |  Experience level: first safari

Our guide Castro is the most amazing person to guide
5/5

We do 6 days with Castro and was perfect , he do everything to make us happy we see all the big 5 and have a extraordinary experience .

André Fernandes   –  
Portugal PT
Visited: October 2023 Reviewed: Oct 13, 2023

Email André Fernandes  |  20-35 years of age  |  Experience level: first safari

Excellent, Castro is the best driver
5/5

Very helpful, flies communication, highly recommend, best tour man Castro!

João Lisboa   –  
Portugal PT
Visited: October 2023 Reviewed: Oct 13, 2023

Email João Lisboa  |  35-50 years of age  |  Experience level: first safari

Extraordinary!
5/5

I had been waiting for this experience for a few years and everything was fulfilled! A big thank you to Castro for making everything super comfortable and easy, we saw the animals in an incredible way. A must do again soon!

Pernille   –  
Norway NO
Visited: October 2023 Reviewed: Oct 13, 2023

Email Pernille  |  20-35 years of age  |  Experience level: first safari

Great experience
5/5

We had a great trip in Masai Mara, and thanks to Raymond we saw 3 of the big five and all of the ugly five, and many other animals. He knew exactly where to go for us to get the best view of the animals, and told us many facts about the area and the animals. The campsite was nice and simple, and overall it was a great few days.

Deyan   –  
Netherlands NL
Visited: October 2023 Reviewed: Oct 13, 2023

Email Deyan  |  under20 years of age  |  Experience level: first safari

Collin his priority was to make us happy. And he succeeded very well, it was a great experience.
4/5

The accommodation and the food was really nice. The staff was very kind, That’s why it was a great experience. Big thanks to the staff and specially Collin.

Cathrine   –  
Norway NO
Visited: October 2023 Reviewed: Oct 13, 2023

Email Cathrine  |  20-35 years of age  |  Experience level: first safari

Our guide, Raymond, was excellent! We saw a lot of animals and he went out of his way to show us!
5/5

Good communication. Everything went well. The dinner was okay, and the pancakes for breakfast were yummy. Slept good. And a great guide!

Martine   –  
Norway NO
Visited: October 2023 Reviewed: Oct 13, 2023

Email Martine  |  20-35 years of age  |  Experience level: first safari

The greatest experience!
5/5

Excellent guide, he went looking for all the animals we wanted to see and had great knowledge of the reservation and the animals. Highly recommended!!

Ingeborg   –  
Norway NO
Visited: October 2023 Reviewed: Oct 13, 2023

Email Ingeborg  |  20-35 years of age  |  Experience level: 2-5 safaris

Great safari!
5/5

We had an amazing safari! Our guid Raymond made sure we had The best view of the anaimals! A great experience!

Average User Rating
4.8/5
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