Reviews

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Pranav Garg   –  
United States US
Visited: May 2021 Reviewed: May 31, 2021

Email Pranav Garg  |  20-35 years of age  |  Experience level: first safari

Best safari with the most knowledgeable tour guide.
5/5

Aroni was our guide at the Masai Mara safari and I can’t tell you enough about how amazing he was. He knew everything about the reserve, the people, animals and Kenya in general. He drove well, made sure we were safe and showed us around each day of the tour. If you do book your tour with Karibu safari, please ask for Aroni.

nancy   –  
Saudi Arabia SA
Visited: April 2021 Reviewed: May 23, 2021

Email nancy  |  20-35 years of age  |  Experience level: first safari

Great safari experience in Kenya.
5/5

we enjoyed together with my boyfriend, the service was good. we always choose karibu safaris in Kenya over and over

Anna   –  
Ethiopia ET
Visited: May 2021 Reviewed: May 6, 2021

Email Anna  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Anna and not that of SafariBookings.
Not professionnal or serious enough
2/5

I booked two different safari tours with this company. I had to pay cash for the 2 tours and the tour operator applies a strange conversion rate (440$ -> 48400 KES). I did'nt complain at the time.

The first tour was a 3 days in Masai Mara tour - safari joining group : it went quite well, especially thanks to our guide James who really did his best to help us find the Big Five.
However, we didn't get water as planned on the website. When I asked the company, they put responsability on the guide.

The second tour was a One Day solo in Amboseli: the guide was supposed to pick me up at 5am at the hotel. He arrived at 5:40 because of a technical problem with the car. This car was so old that it was already amazing that it could still drive. The first guide drove at a gas station and I had to wait for another 15 minutes for a second driver to come and pick me up. A lunch box was supposed to be included so we could have lunch in the park but it was'nt. So we headed to the park and had nothing to eat before 5 pm, at a gas station, when we came back to Nairobi.

When I wrote to the tour operator to complain and ask for compensation, they didn't even bother to answer and at least apologize.

I know I booked cheap tours, but even when it's cheap you can expect the basic professionalism from a tour operator.

Ioana   –  
Romania RO
Visited: February 2018 Reviewed: May 1, 2021

Email Ioana  |  35-50 years of age  |  Experience level: first safari

Great sevice, very professional guys, ecerything was beyond expectations!!!!
5/5

We had a lovely time in Kenya, the guys were great, especially Edward who was the team leader. Looking fw to coming back! We will surely chose them again!

Elin   –  
Sweden SE
Visited: April 2021 Reviewed: Apr 10, 2021

Email Elin  |  20-35 years of age  |  Experience level: 2-5 safaris

Really good and flexible service !
5/5

We went to Amboseli with Karibu safaris: James was a great tour guide and the company was very responsive, flexible and super service minded and punctual in their communication ahead of our arrival on Kenya. We then decided to go from Amboseli to Mombasa with Aronay, one of their drivers, as Kenya went on lockdown. Again, everything went so smooth and Aronay was super helpful and knowledge. Overall, our experience in Kenya was great because of Karibu safaris. Thanks guys !!

Fred   –  
Central African Republic CF
Visited: April 2021 Reviewed: Apr 9, 2021

Email Fred  |  20-35 years of age  |  Experience level: first safari

It was excellent
5/5

I'm from Central African and I was so happy and ok.

Elias   –  
Germany DE
Visited: February 2021 Reviewed: Apr 9, 2021

Email Elias

Awesome tour with renice adventure and real action will definitely book you as a guide again.
5/5

Awesome and reliable.

Isaac Mbithi   –  
Australia AU
Visited: August 2019 Reviewed: Apr 9, 2021

Email Isaac Mbithi  |  20-35 years of age  |  Experience level: first safari

Awesome and very enthusiastic, would definitely recommend
5/5

The service was great , they knew their way around and they were very equiped with educational information, definitely enjoyed the service and highly recommend

Billie   –  
France FR
Visited: March 2021 Reviewed: Apr 3, 2021

Email Billie  |  20-35 years of age  |  Experience level: first safari

Great experience
5/5

First time in Kenya, I wanted to do the Masai Mara safari. What a good trip!!! Great service, the team was very friendly. The tour guide bring us to unexpected spots where we saw lions. We stayed 2 nights in a Masai camp close to the natural reserve and I learned so much about their culture.
I really enjoy and recommend it.
An amazing experience !!!

Dee Johnson   –  
Sweden SE
Visited: January 2021 Reviewed: Mar 31, 2021

Email Dee Johnson  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Dee Johnson and not that of SafariBookings.
AVOID! AVOID! AVOID!
1/5

With this I am expressing my deepest disappointment regarding the 3-Day tour we received from Karibu Safaris in Kenya.
The communication with Robert and the tour planning was ok, I have no complaint about that.
The problem is the way the tour was guided and the attitude from the driver and tour guide HAMISI, it was a very strong disappointment and even humiliation towards us as visitors and customers.

- no drinking water for the guests. When I asked about the water, the tour guide HAMISI said "sorry, I forgot". But at the same time he had drinking water, even several bottles!!!, at the game drive and was drinking himself and keeping them in the cooler box. That was very very much humiliating. Very unprofessional conduct. Phaawww!

- on the 3rd day's morning we were supposed to have a game drive in Amboseli park till 10am in the morning (that was confirmed beforehand by Robert - the organiser), but we left the park at 8:40 already with no reason. So the driver cut us the pleasure of experiencing the park by one half (50%), as we spent there only about one and a half hours (90 minutes). Another hour and 20 minutes were stolen. It's a huge disappointment. Robbery!!!

- the choice of the roads. In order to maybe make a small fuel economy (6 to 10$), the driver chose rural roads that in parts were hardly passable and full of dust, all our clothes, bags, hair, bodies and electronic equipment was in dirt and dust. The driver, willing to save a few hundreds of shillings, was driving the roads that are no good for safari tours. We did not meet a single other Safari tour operator's vehicle while taking the rural roads, while there were many of them on paved roads. So the point is that the unprofessional driver/tour guide deliberately chose bad roads just to make some "shortcut" meanwhile breaking the company's vehicle and disappointing the customers that were on a private tour. That is soooo STUPID!!!! We made a remark on that before our return on which driver HAMISI only laughed at us - straight into our faces... Very very humiliating!!! Guys avoid this scam of an operator!!!

There are some more problems and negative remarks that I should point out like a lack of explanation about the parks, surroundings, eco-system, animals, history, etc.; - instead the driver is chatting by sending texts on his smartphone...

- the vehicle arrived to pick us up dusty and dirty inside (from outside was ok) - it's just a proof of to what extent this company is unprofessional and do not consider the comfort and needs of their customers. I have experienced over six different tours in Tanzania and Kenya and I can compare the services received by this incompetent company with others.
This operator should be AVOIDED!!!

I need to express that I deeply regret having chosen this company's services and I have to warn other visitors and possible clients to AVOID tours given by Karibu Safaris in Kenya.

AVOID! AVOID! AVOID!

Average User Rating
4.8/5
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