Reviews

Sort By: Date Most Helpful Rating 11-20 of 71 Reviews
Ruth und Ulrich Laurenz   –  
Germany DE
Visited: October 2022 Reviewed: Nov 3, 2022

Email Ruth und Ulrich Laurenz  |  50-65 years of age  |  Experience level: first safari

Unique tour with unforgettable impressions in front of Kilimanjaro, at Lake Naivasha and in Maasai
4/5

Very reliable company. Great guide who accompanied us on the safari. Very knowledgeable about nature and the surroundings.
Good accommodations, in Maasai Mara the accommodation was also excellent, but long journey to the lodge.
Overall unique tour with unforgettable impressions in front of Kilimanjaro, at Lake Naivasha and in Maasai Mara

Reply from Wild Race Africa
Reply from Wild Race Africa
Posted on Feb 3, 2023

Thanks Karen and the entire team, we are so humbled

Ulrik   –  
Germany DE
Visited: October 2022 Reviewed: Oct 28, 2022

Email Ulrik  |  50-65 years of age  |  Experience level: over 5 safaris

Superb Luxury Kenya Safari Experience With Wild Race Africa
5/5

Wild Race Africa and Rachel was very helpful in planning and organize our 7 Days Luxury Kenya Safari.
We got Wild Race Africa through referral from a friend who had travelled with them 2019. We got into contact with them via mail and soon got a response from Sylvester’s who was very helpful and quite swift in his responses, very detailed and tackle all our questions with a lot of confidence.

The choice of lodges were excellent. We did Amboseli Ol tukai lodge, lake Naivasha sopa, Lake nakuru Sarova lion hill and mara Sarova game lodge.

All all these lodges, the staffs were very much friendly and quite professional. We were treated like Royalty.

We took a Jeep safari and our guide Hudson was quite incredible, very knowledgeable and flexible.
I would highly recommend wild race Africa for anyone who want to experience the best of kenya wildlife.
Thanks Sylvester’s and your team, we will soon come again.

missynyads   –  
Bahamas BS
Visited: October 2022 Reviewed: Oct 18, 2022

Email missynyads  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent Kenya safari Experience
5/5

Words alone can not describe the incredible 6 days trip experience we had in Kenya with Wild Race Africa. We settle on the organization after reading their online reviews. We got in touch with them and they were very swift in their responses.
Simon explained everything in detail and answered to our numerous questions efficiently.
The choice f lodges were awesome and the prices were also very pocket friendly.
We made the commitment fee and cleared the balance on arrival by card and off we were to Masai Mara game reserve.
Our guide George was very knowledgeable and very accommodation.
My daughter was so demanding but George handled every demand so efficiently that we were both very much happy with his services.
The Mara Sekenani camp was superb just as simon had promised. The staffs are very friendly and quite professional.
Back in Nairobi, we had a surprise dinner and carnivore restaurant courtesy of simon and wild Race Africa
I highly recommend this organization for anyone looking for a fantastic Kenya Safari experience.

Kevin   –  
Germany DE
Visited: October 2022 Reviewed: Oct 3, 2022

Email Kevin  |  20-35 years of age  |  Experience level: first safari

It was very well organized. The Organizers and the Guide were amazing!
5/5

The whole package hast been really great. Starring from the communication with the Organizers. They were very Kind and courteous. I did the Tour (Serengeti and Ngorongoro for 3d/2n). And it was really worth the Money.
We had a fabolous Guide that cared about the nature and was very experienced. Thanks to the whole Team.

Barranger Michel   –  
South Africa ZA
Visited: August 2022 Reviewed: Sep 21, 2022

Email Barranger Michel  |  20-35 years of age  |  Experience level: 2-5 safaris

A mind-blowing all-around Safari experience
5/5

We had a mind-blowing all-round safari experience with Wild Race Africa Safaris. We got to know about Wild Race Africa through a friend who had travelled with them before. From the moment I placed our trip request with them, the service was beyond all expectations. Simon listened carefully to our trip request and specifications.
He perfectly arranged the perfect holiday tour that met all our interest. The proposed safari lodges were quality lodges located right inside the park that help ensure we maximise our time exploring the parks.
He was very much patient with my frequent, unending questions. As the company policy, we placed advance payment via Pesa-pal (Online payment). Simon Responded back with a receipt confirmation of payment and lodges booking reference numbers.
In Nairobi, we met Rachel and Phanuel who took us to the office where we met Simon and clear the Balance via car payment.
Our Guide Phanuel was excellent. From start of our 8 Days trip, he was incredibly knowledgeable about Animals, birds, and local people’s culture.
We had very easy time exploring the parks, he put his experience forward yet listened to our needs and been super flexible.
In summary, Wild Race Africa and the entire team created a fabulous holiday that ticked every box. A perfect service I'm recommending to all and will use again.
Thank you, Simon and the entire Team.

Reply from Wild Race Africa
Reply from Wild Race Africa
Posted on Sep 22, 2022

Dear Mr. Barranger
Thank you for taking the time to share your feedback with us following your recent 8 days Kenya Wildlife trip with us.
Wild Race Africa Safaris and the entire time are extremely happy to learn you had a fantastic trip experience with us.
We really do appreciate the value in all feedback at Wild Race Africa as we are constantly looking at ways to improve our services.
I sincerely do hope that we will be of assistance with your next East African adventure.
With warm regards
Simon
Client Relations & Compliance Manager
Wild Race Africa – Nairobi, Kenya

Elon Hawkings   –  
Australia AU
Visited: September 2022 Reviewed: Sep 20, 2022

Email Elon Hawkings  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent Wildlife Safari Experience in Kenya
5/5

Excellent safari with Wild Race Africa Safaris. I got wild Race Africa Safaris online and when I went through what other travelers’ say, I was a bit skeptical, but again its better a company with at least 2 to 5% negative review, it only means the reviews are genuine and not doctored, so I gave them a try.
I got into contact with Simon via mail and he was quite swift in his responses. He reverted to us with a detailed itinerary, well planned and fully detailed with the lodges.
We discussed with my family, checked out the lodges and the rates, we then proceeded with trip confirmation to help ensure the lodges are booked and confirmed in good time.
True to his promise, we got the official company receipt after paying the 30% Advance payment and the lodges reservation reference numbers for our own peace of mind.
Upon landing in Nairobi, we were met at the airport, we cleared the balances and off the trip kicked to Amboseli National Park.
George Odingo was our guide for the 14 Days trip. He is the best guide we could ever ask for. Very detailed, friendly, and flexible. We spotted a lot of animals with much ease.
My daughter calls him a “walking Encyclopedia”, we later get to learn that he is an ethologists and naturalist at the same time with over 25 years experiencing guiding.

He was very kind and nice with us. He takes care of us in every moment, he was part of our family in Kenya where everybody is a sister and a brother from another Mather.
Many thanks to Wild Race Africa and the entire team for making our Kenya trip such an awesome safari experience.
I highly recommend this company to anyone who want to explore and discover Africa, up close and personal.
We will definitely come back soon. Asate sana

Reply from Wild Race Africa
Reply from Wild Race Africa
Posted on Sep 22, 2022

Hello Mr Hawkings,
On behalf of Wild Race Africa and the entire Team, I would like to pass our sincere gratitude and say thank you for sharing your lovely trip feedback with us following your 14 Days Best of Kenya trip experience with us here in Kenya. Personally, am so happy to learn that you did have such an amazing safari experience.
trip to Africa.
We cannot stomach all the credit, your swift responses made it very easy to plan and execute this trip with much ease, so thank you sir.
It sounds like the whole family had such a gratifying Safari experience and George did some wonderful job. I will share your feedback with him. Am sure, he will be happy to read this.
I do hope that we can assist you with your next family and friends adventure in the near future.
With warm regards
Simon
Client Relations & Compliance Manager
Wild Race Africa – Nairobi, Kenya

Sanjoy   –  
India IN
Visited: September 2022 Reviewed: Sep 20, 2022

Email Sanjoy  |  20-35 years of age  |  Experience level: first safari

Hakuna Matata Safari
5/5

1.We were part of 6 night and 7 dys private tour .Excellent tour.
2.Our guide george was through professional and informative guide.
3.all hotels were excellent with lot if food options.
4.Safari jeep was good and comfortable without any Break down

Reply from Wild Race Africa
Reply from Wild Race Africa
Posted on Sep 22, 2022

Dear Sanjoy,
I hope that you are well and so is your Queen.
I would like to thank you for taking the time to provide us with your lovely comments following your recent trip with Wild Race Africa here in Kenya. It was an honor to be at your services.
I will share this lovely feedback with the rest of the team so that praise can be given to the entire team involve in making this trip such a tremendous safari experience.
We look forward to assisting you with your next African Safari adventure soon.
With warm regards
With warm regards
Simon
Client Relations & Compliance Manager
Wild Race Africa – Nairobi, Kenya

Fabio   –  
Italy IT
Visited: August 2022 Reviewed: Aug 31, 2022

Email Fabio  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Fabio and not that of SafariBookings.
We felt scammed and lied to. I believe they are not honest.
1/5

We felt scammed. I do not recommend you book, you won't get what you pay.

We booked a Safari in Tanzania (Luxury), and everything seemed ok and professional until we paid the down-payment and got in Tanzania. The first day we arrived:
1) itinerary was completely changed (they said due to availability, even if they confirmed the plan and bookings with the downpayment months ago), resulting in a less efficent tour (hours lost compared to original plan), but less fees for them as we spent less time in parks.. they told us this change only when we were departing for safari, so we had to accept
2) the same day (we arrived) they also told us they changed from a Luxury lodge (Lobo) to a mid-tent (Kati kati)..we protested and they told us lobo was ok; the day we were departing for Lobo they tried to propose to us Savannah (another mid tent) and we said no, so they told us Lobo had problems in availability..we told them to stick with original plan or gave them an alternative luxury lodge (matawi, in which we stayed and liked): they said ok matawi but at 6.30 pm., when we were in front of the lodge, they sent our driver to Osupoku (a mid-tent) against our complaints and we had no chance since the park was closed..at the end they succeded in sending us to a cheap mid-range camp (which we always said no and we paid way more to have a luxury lodge) instead of a luxury lodge we paid for..and they even said it was our idea!!! we protested and promised a refund, never happened
3) the car they gave us was rubbish, having a broken differential, battery and fuel mixer from the beginning (we had to push the car from day 1 every time to make it start), had no long range radio, no emergency kit, no binocular. Every day there were 2 more problems with the car (day 1 broken radiator, day 2 broken tire support, day 3 broken roof top support, day 4 broken fuel tank) and the car was completely given broken and full of problems.
Every day we went to a different mechanic and waited hours stopped on the road
4) in Ngorongoro we spent only 2 hours (instead of a full morning) and with a Masai not speaking english and not knowing where to go as the car let us down (even if we espressly requested to be changed or to be checked the day before for Ngoorongoro as it was having problems).

We raised all these problems and all they said was that the car problems were maybe 'imaginary' and that we chose the change of accommodation and that they did not change the plan. You will lose money booking with them, I had the worst experience.

Reply from Wild Race Africa
Reply from Wild Race Africa
Posted on Nov 17, 2024

Dear Fabio,
Thank you for sharing your detailed feedback. We genuinely regret that your experience did not meet your expectations and appreciate the opportunity to address your concerns. As a professional travel company, we take such matters seriously and strive for clarity and fairness.

First, let us confirm that the itinerary and accommodations provided were exactly as agreed upon during the planning process. Your 7-day mid-range safari package included:

2 nights at Serengeti Matawi
2 nights at Serengeti Lobo
1 night at Ngorongoro Safari Lodge
1 night at Tarangire Fanaka Lodge
This itinerary and all associated lodges were clearly outlined in our email communications and remained unchanged on our part. However, we understand that during your trip, you requested a modification to your accommodation through your guide and our Arusha office. Specifically, you opted to move one night from Serengeti Lobo Lodge to a central Serengeti location, which we arranged as per your request.

Upon relocating to Usupuko Tented Lodge, a mid-range property of similar standard, you raised concerns about the accommodation after several hours, citing the presence of a spider in your tent. While we regret this incident, it’s worth noting that Usupuko conducts regular fumigation to prevent such occurrences, and this was an isolated case. To ensure your comfort, we personally intervened to upgrade you to a deluxe luxury tent at no additional cost.

Regarding the vehicle breakdown, we acknowledge the inconvenience caused. Despite our vehicles undergoing thorough inspections before every tour, mechanical issues can occasionally occur, especially given the challenging road conditions in the Serengeti. Our team acted promptly to resolve the situation, minimizing disruption to your safari experience.

We also reviewed your claim about a shortened Ngorongoro Crater visit. This was an unfortunate consequence of the earlier vehicle issue, and we deeply regret if this impacted your enjoyment of one of Tanzania’s most iconic attractions.

Finally, concerning your mention of a refund, we’ve carefully reviewed all records and communications. No refund promise was documented, but we are open to discussing this further if you can provide additional details for our review.

Fabio, we value transparency and fairness. While we regret the challenges you faced, it’s also important to note that all changes and accommodations were either pre-agreed or made upon your request. We encourage genuine feedback and strive to address any valid concerns appropriately.

Thank you for choosing us for your safari adventure. We regret that your experience fell short of your expectations and hope you’ll give us another opportunity to provide the exceptional service we’re known for. Please feel free to reach out directly if you’d like to discuss this further.

Best regards,
Simon
Your perusal Travel concierge

Simon   –  
Kenya KE
Visited: July 2022 Reviewed: Jul 29, 2022

Email Simon  |  20-35 years of age  |  Experience level: first safari

Big adventure
5/5

It was really a very nice experience and a real evening adventure.
The organisation was problem-free and everything worked out well. Good value for money
The only thing we would have liked was for the guide to tell the other guests how to behave, for example not to call out to the animals or to try to lure them with a water bottle.

Liz   –  
United States US
Visited: April 2022 Reviewed: Apr 14, 2022

Email Liz  |  50-65 years of age  |  Experience level: 2-5 safaris

Wild Race Africa is very professional and a pleasure to work with.
5/5

We had an excellent 5-Day trip to Aberdares NP, Samburu NR, & Ol-Pejeta NP, led by our amazing guide, George.

Wild Race Africa made sure all our needs were covered and went above and beyond including an airport pick-up and extra game drive to seek the elusive leopard!

We saw incredible animals in the mornings, afternoons, and at night and enjoyed our time with our guide and at the lodges. I particularly enjoyed the natural diversity of the locations that we were able to see by visiting multiple parks.

I would highly recommend this tour group -- the prices are reasonable and the quality is very high.

Reply from Wild Race Africa
Reply from Wild Race Africa
Posted on Apr 14, 2022

Dear Liz & Rachel;
Thank you so much for the online feed back. All these were made possible by your kind understanding and flexibility. I did find it very easy to work closely with you to come up with a perfect trip itinerary for you and Rachel.
The 5-Days kenya trip; Aberdares, Samburu and ol pajeta sweet waters, actually takes you off the common beaten tracks and home to the wild cats.
It’s one of the best kenya safari circuits that never disappoint. All you need is a super special private guide like George. He is not only one of our best but also the best guide in the industry.
It was indeed an honor to be at your services and we look forward to hosting you once again, not only in kenya but entire east Africa.
Thanks and stay blessed

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 55
  • 4 star 9
  • 3 star 2
  • 2 star 0
  • 1 star 5
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