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Average User Rating
4.4/5

Rating Breakdown
  • 5 star 12
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 1

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Tracy   –  
Australia AU
Visited: August 2016 Reviewed: Oct 18, 2016

Email Tracy  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Tracy and not that of SafariBookings.
Beware. Possibly scamming your money
1/5

I contacted this company through this site. I am not sure even now if the company is real or a fake "brief case" operator that steals your money.  When i contacted them through here their email address was different to what is now listed. It was ***@gmail.com, now i see the change im thinking they change it once they get bad reviews.
I contacted them a few months apart and was given a different price for the same tour each time, when i asked why the price difference for the same tour, was told prices had gone up but they would give me a discount to match the original quote. Originally my emails were answered by a Debby, who then put a formal name stamp on emails of Deborah Kanini. Eventually when i asked more questions the emails were simply signed, Regards. I asked at one stage who i was speaking to and the person replied Debrah, spelling her own name wrong !
I was given a bank account to make a deposit into and i said i was making a payment that week. Luckily i got held up and never got to bank to make payment because the day after i was meant to pay i received an email from them saying they had to close that account, please cancel deposit and make another payment into another account, they supplied a new account number. This sent alarm bells going, so i never made payment. When they worked out that i hadnt actually paid and didnt need to reverse any payment i was inundated with emails with many different reasons as to why they had to shut the account. Even got an email saying the money had gone through, please go ahead with planned tour, the rest of the money can be paid once you arrive in Kenya.  Seem like a total scam company, their facebook page looks legit, but comments left are normally by "tourists"  based in Africa. I have no idea why this happened, every now and again some of the reviews seem real, and they mention a Nancy, not the Deborah i seemed to strike. I did tours throughout Kenya, Zimbabwe, Zambia, Botswana and South Africa and never once saw a vehicle with either a Segein or a Serengeti adventure safari logo.

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 12
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 1
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