Reviews
BE
Email Willemd | 20-35 years of age | Experience level: first safari
Zero customer service! Transferred money, but their account was closed. Lost 74USD and no safari!
Terrible. We did an intercontinental money transfer to book safari's with Turacos. The day we left for Kenia there was still no confirmation of the receipt of the money. Finally, Turacos found out that their bank account was shut down (what?) and they could not receive the money. This caused the Kenian bank to transfer the money back to us, which costed us in total 74USD for transfer transactions and exchange rates. We saw someone from Turacos to fix this situation, but they did not have a machine to pay with the card, their account was still closed after 2 weeks and they were totally not flexible to find a solution to this. We cannot get 3000USD in Kenia from the bank within one day, because our bank accounts have daily limits which they did not understand, So we lost 74 USD and had no safari. And after several emails and whatsapps, Turacos refuses to pay us the money we lost due to their fault!!! "If you book another safari we wel deduce the money", but I am never going to book with them again and I do not recommend this company to anyone!
Reply from Kenya Turacos Safaris
Posted on Dec 3, 2018Thank you for the review.
We apologize for all inconveniences caused during this duration, the arising problem was not our fault but the bank and if we were aware of this, we would have advised on alternative means.
As a result of this we have now the services of the swipe machines and before giving our guests a go ahead to make payment, the bank will notify us any changes that can result to any delay of the payment.
We again apologize for the hickup and it our promise that this wont happen again to you or our other clients.
NL
Email Johan | 50-65 years of age | Experience level: over 5 safaris
Passionate guide, good service.
We had a great tour, with two passionate and nice guides. All the services were good. Keep up the good work, guys.
CA
Email Patrick | 50-65 years of age | Experience level: first safari
An incredible adventure that was so much more than we could ever expected!
Elijah picked us up at the airport in Nairobi and from there we embarked on 6 days of the most amazing sights and sounds and delights.
We stayed in very comfortable lodgings and ate well, but the best thing was how busy Elijah kept us off touring around the countryside of Amboseli National Park and the Masai Mara. We got to view everything from cheetahs and an elusive leopard to the magnificent birds that Elijah is so good at spotting. I got much better at it with his guidance.
We saw elephants and giraffes and wildebeests and zebras and so much more that if it weren’t for all my terrific photos it would almost seem to have been a wonderful dream.
I would recommend to anyone that is considering a Kenyan safari to contact contact Gracieh at Kenya Turacos Safaris.
PL
Email Hana | 35-50 years of age | Experience level: first safari
A great and professional trip
Very professional, fantastic and nice people. The whole trip without problems, very interesting and exciting.
US
Email Michael | 20-35 years of age | Experience level: first safari
Elijah was a very knowledgable guide with a great sense of humor!
Very professional and unique, would recommend. Walking tours were exceptional!
Knowledgeable, friendly, thorough
Elijah was our guide for one week during a trip to Kenya in 2011. He was reliable, and a very enjoyable person to get to know. He gave great attention to our safety and comfort, especially when the cape buffalo began to get territorial. He is also very knowledgeable about wildlife, in guiding clients to the best spots to see interesting animals & birds. He can identify many species of birds, as well as other types of animals. You will be in good hands with him.
NL
Email Klaas Boer | 50-65 years of age | Experience level: 2-5 safaris
Kenya Turacos Safari is a company i highly recommend
Kenya Turacos Safari is a company i recommend in all service...I learned to know Elijah when he was our guide on a safari tour I made with my family in Kenya in 2009. The tour operator he was working for at that time is specialized in birding safaris and custom-made safaris, both important issues for us. In a very natural way he succeeded in becoming friends with my children; they still are in contact with him.The two following years I made a safari tour with Kenya Turacos Safaris again: 2010 with a friend and 2011 alone. The last tour I asked him to organize it from begin to end and he did it wonderful. I was aware of his excellent knowledge of bird- and wildlife but I learned he was in good physical condition, climbing the second highest mountain in Kenya.
What makes him better than others is the way he asseses the demands of his clients and come up with ideas or suggestions.
When I will come back to kenya I will surely contact Elijah.
CA
50-65 years of age | Experience level: first safari
Wonderful safari!
Kenya Turacos Safaris arranged for me a wonderful safari and I was fortunate to have Elijah as my African safari guide as he is well informed , very personable and made my trip highly enjoyable and educational. I am a photographer so capturing images of all the animals in this area was very important to me - and Elijah was very accommodating and knew how to find and enabled me to take incredible images that I will treasure forever. We did go before breakfast because of animals and more was coming out... killings we saw. He is very knowledgeable in birds population, and habits of the big 5 which enabled us to view and photograph incredible scenes.
I let him operate my small camera while I used my large camera so I recommend him as a second photographer also.
Wonderful experience - his sense of humor and explanations of living conditions and some history was invaluable.
I have recommended him to my photography club and all my friends who desire an epic adventure.
US
65+ years of age | Experience level: first safari
Best Guide Ever!
Elijah of Kenya Turacos Safaris was an outstan guide. We took a tour of Masai Mara with Elijah of Turacos Safaris in August of 2012 and couldn't stop telling our friends about it. Elijah took care of us every step of the way and made sure we were comfortable and safe. We saw amazing wildlife -- hippos fighting, cheetah catching an antelope, hyena taking kill from a cheetah, leopard stalking Impalas -- and best of all, tens of thousands of wildebeest migrating across the Mara river and its banks. Elijah seems to have a sixth sense to spot and find animals. And if you need a good photographer to record your sightings, Elijah can always do that too!