The Bencia Africa dedicated Team
Bencia Africa Adventure & Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2007)
- Member Of:
- KWS, KTB, ECO -Tourism, TRA & KATO-member
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $55 to $325 per person per day (USD, excl. int'l flights)
Reviews
JP
Email SHUNTA | 20-35 years of age | Experience level: first safari
Kindly and helpful
I am Japanese. The whole experience was new and exposed me to a completely different culture and life.
The tour guide and cook were kind and generous with all sorts of help during the tour.
I was lucky enough to see all the BIG 5 in one tour and also observed a variety of other wildlife.
The Maasai village visit was very interesting for me and the time was just right.
Next time I would like to stay in a higher grade accommodation and visit with my family.
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you for sharing your wonderful experience with us! We’re delighted that your tour provided you with such a rich exposure to new cultures and wildlife. Seeing all the Big Five is an extraordinary achievement, and we’re glad you enjoyed the Maasai village visit as well.
We appreciate your feedback about accommodation. Next time, we’d be happy to arrange higher-grade accommodations for you and your family to ensure an even more comfortable stay.
Thank you for choosing Bencia Africa Adventure & Safaris. We look forward to creating another memorable adventure for you in the future!
EE
Email Kärt | 35-50 years of age | Experience level: first safari
Very helpful and friendly staff
Super experience! Our driver Chris was very cool guy! We were very happy to see lions eating wildbeast, elephants, girafs etc. We were 3day Masai Mara tour and everything was organized so well. To our children (6,4) it was a lifetime adventure. And we got Bencia safari T-shirts to everyone to remember this great tour.
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you for your glowing review! We’re delighted to hear that you had such a fantastic experience on your 3-day Masai Mara tour. It’s wonderful that Chris made the journey enjoyable and that your children had a memorable adventure.
Seeing lions, elephants, and giraffes up close is truly magical, and we’re glad everything was well-organized for you. We're also thrilled you enjoyed the Bencia safari T-shirts as a memento of your trip!
Thank you for choosing Bencia Africa Adventure & Safaris. We look forward to the opportunity to plan another incredible adventure for you in the future!
NL
Email Paul | 20-35 years of age | Experience level: first safari
Professional and fun tour to Mount Kenya!
I enjoyed my tour to mount Kenya very much (5 days, 4 nights). ORganisation beforehand was good, communication on whatsapp made it very easy to plan and ask any question. The guide (Juma) was very friendly and experienced, I felt safe. The cook (Doug) and porter (Kevin) were super friendly and helpful too. The food was also great, and there was plenty. Everything was taken care of and I made it to the top, so what more could I wish for? Recommend :).
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you for sharing your fantastic experience with us! We’re thrilled to hear that you enjoyed your 5-day trek to Mount Kenya. It’s great to know that our organization and communication via WhatsApp made planning easy for you.
We’re glad Juma, Doug, and Kevin contributed to a memorable and safe adventure. It’s wonderful to hear that the food and support were top-notch and that you made it to the summit!
Thank you for the recommendation. We hope to have the pleasure of assisting you on another adventure in the future!
PL
Email Marta | 35-50 years of age | Experience level: 2-5 safaris
Worst comparing to others
We have spend 4 days in Masai Mara with this company and it was worst of all game drives we had during stay in Africa.
- poor english of driver,couldn't cath a sense of the sentences
-car was not prepared for rain season( broken wipers, lack of solid tow rope, we were supposed to push car in mud)
- we were charged for tickets which never been paid ( company is cooperating on the side with gate keepers) however we received our game driver.The feeling we've been tricked was painful.Lies in your face. Plus was the food and they were on time with schedule.
To sum up -find someone cheaper or pay all tickets on your own.
They were the worst comparing to three other companies we tried during our stay in Africa.
Reply from Bencia Africa Adventure & Safaris
Posted on May 26, 2023Thank you for taking the time to share your feedback . We understand that you had difficulties understanding the accent of our driver. While we strive to provide drivers with strong English proficiency, regional accents can sometimes present challenges in communication. We apologize for any inconvenience caused and will take your feedback into account when evaluating our driver selection. Regarding the vehicle choice, we apologize if the budget van you booked posed challenges during the rainy season. Our budget option is designed to provide an affordable alternative, but it may not have the same capabilities as our premium vehicles. We apologize if this was not made clearer during the booking process. Regarding the entry fees, we want to assure you that we strictly adhere to park regulations, and all necessary fees are paid. We have verified that all payments were made for your visit and there should not have been any issues regarding entry fees because you have even admitted that you completed all the game drives as indicated in the itinerary. We still do not understand why you think we never paid the tickets and you still did the game drives smoothly.
We value your feedback and take it seriously. Our aim is to continuously improve our services, and we will use your feedback to assess areas where we can make enhancements.
Email Joxilly Safari Mbiti | 20-35 years of age | Experience level: first safari
A wonderful 2 days visit to Maasai Mara National Reserve
I recently visited Maasai Mara National Reserve with my workmates at this prodigious company. Undoubtedly, it will remain a memory of remembrance to my colleagues and me. What made this safari distinguishable were the services we received from this company where the meals were delicious and we were able to see the big 5 animals. We were free to take photos. Our tour guide was friendly and informative as he made sure that we enjoyed our visit. I therefore highly recommend Bencia Africa Adventure & Safari.
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you so much for your wonderful review! We’re delighted to hear that your visit to Maasai Mara National Reserve with your workmates was such a memorable experience.
It’s fantastic to know that you enjoyed the delicious meals, the opportunity to see the Big Five, and the freedom to capture amazing photos. We’re also glad that your tour guide provided a friendly and informative experience.
Your high recommendation means a lot to us, and we’re grateful for your kind words. We look forward to the opportunity to assist you again on your future adventures!
DE
Email Dorothea | 20-35 years of age | Experience level: first safari
More than I could have ever dreamed of
We spent three beautiful days in Maasai Mara National Park for Safari and it couldn't have been more beautiful! Our driver Joseph was fantastic! He had eagle's eyes, seeing animals from far away and his driving skills were beyond words. No matter the condition of the ground, he would get through and made sure that we could see every animal possible!
Bencia Africa even provided our own own chef - John - who made fantastic food and took so much care of us while always having a smile on his face.
The service was amazing. Though we came to Nairobi to first spend a day in the city and then started Safari the next day, they still made sure we would get picked up from the bus stop and brought us to our hotel the day we arrived in Nairobi.
Last but not least the price was excellent! By far this was the best offer for Safari that we found, yet it did not have any issues about comfort, service or anything. Absolutely worth every cent! I would definitely recommend to book Safari with Bencia Africa!
Reply from Bencia Africa Adventure & Safaris
Posted on Jun 2, 2023Thank you Dorothea for the wonderful review! We're thrilled you had a beautiful safari experience with Bencia Africa. Your recommendation means a lot to us!
US
Email Winston Hovekamp | 20-35 years of age | Experience level: first safari
Good experience with a budget tour
Our five day Mt Kenya trek was an amazing experience. The hike passes through multiple eco zones, from rain forest to alpine desert. We saw many hyrax, bird species, and some monkeys. The summit sunrise was spectacular. Our route, up Sirimon down Chogoria, seemed like a good choice because it seemed easier to reach the summit from the Sirimon side and then we got to enjoy the beautiful landscapes of the Chogoria side on the way down.
Our guide, Daniel, knew the trail and the area well and answered lots of questions we had about wildlife, geography, and culture. He was attentive to how we were faring on the trail and helped out when needed. I would definitely recommend him and his crew. Our food and accommodations (mostly tenting) were good quality, and our porters were friendly and helpful.
Those interested should note that two things about the transport to and from the mountain: (1) we were taken to and from Nairobi on the public mini-bus, which was an over three hour drive, and on the return trip, we had to wait about an hour at the bus station before the bus filled up and embarked. This was an interesting experience in its own way but if I were to do this trip again I would probably try to book a private car instead to save some time and comfort. (2) the $50 car pickup on the Chogoria side on the last day seems a bit overpriced and was not really optional for us, because the hike is otherwise impractically long to reach town in time to return to Nairobi by the evening.
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you for taking the time to share your detailed feedback on your Mt. Kenya trek! We’re thrilled to hear that you had an amazing experience and enjoyed the diverse landscapes, wildlife, and spectacular summit sunrise.
It’s wonderful to know that Daniel and his crew provided attentive and knowledgeable service throughout your trek. We’ll make sure to pass on your kind words to him and the team.
We also appreciate your insights regarding the transport. We understand that the journey to and from the mountain can be lengthy, and we’re sorry for any inconvenience this may have caused. Your feedback is valuable, and we will certainly consider your suggestions about private transport options and the pickup fee in our future planning.
Thank you once again for your recommendations and for choosing us for your adventure. We hope to have the pleasure of assisting you on another trip in the future!
SG
Email POH | 65+ years of age | Experience level: 2-5 safaris
Reliable and Flexible
We engaged Bencia prior to arrival to Kenya. Alfred has been given us prompt and useful advices on the trip planning. I did a price comparison and concluded to engage them for better value and flexibility.
We enjoyed the freedom we had throughout the journey. The guide cum driver was very patient with us and supportive, knowledgeable . He is very punctual and careful in driving in the difficult road, Worked very hard in one of the days for almost non-stop driving of 12 hours on extremely bad road conditions.
Highly recommended
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you for sharing your experience with us! We’re delighted to hear that Alfred’s advice and our pricing flexibility met your needs. It’s great to know that you enjoyed the freedom throughout your journey and that our guide/driver’s dedication and expertise made a positive impact.
We truly appreciate your recognition of the challenging conditions our team sometimes faces, and we’re glad to hear that their efforts contributed to your enjoyable experience.
Thank you for recommending us, and we look forward to the opportunity to assist you on another adventure in the future!
RS
Email Jelena | 35-50 years of age | Experience level: first safari
For sure one thing scratched from my bucket list.
This was a life changing, powerfull Experience. Bencia team was Professional, helpfull, friendly. We loved our driver Joseph, He made the whole tour uniqe and amazing.
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you so much for your heartfelt review! We’re thrilled to hear that your safari was a life-changing experience. Joseph is indeed exceptional, and we’re glad he made your tour unique and amazing.
We appreciate your kind words about our team’s professionalism and friendliness. It was a pleasure to assist in creating such a memorable journey for you.
Thank you for choosing Bencia Africa Adventure & Safaris. We hope to have the opportunity to welcome you on another adventure in the future!
DE
Email Yolanda | 35-50 years of age | Experience level: first safari
Fantastic safary
We had a private safary for 6 days: Ambosseli, Nakuru und Masai Mara. We got a really nice safary., thanks George, our driver, was simply the best.
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you for your wonderful feedback! We're delighted to hear that your 6-day private safari to Amboseli, Nakuru, and Masai Mara was such a positive experience. George is indeed a fantastic guide, and we're thrilled he made your trip memorable.
Thank you for choosing Bencia Africa Adventure & Safaris. We look forward to welcoming you on your next adventure!