Reviews

Sort By: Date Most Helpful Rating 31-40 of 128 Reviews
Ivan OW   –  
Mexico MX
Visited: March 2023 Reviewed: Mar 18, 2023

Email Ivan OW  |  35-50 years of age  |  Experience level: first safari

Incredible experience.
5/5

We came all the way from México to find the best company in safaris. Excellent driver/guides. Amazon service. Very professionals.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you so much for your kind words! We’re thrilled to hear that your journey from Mexico was worth it and that you had an excellent experience with our driver/guides and service. Your appreciation for our professionalism means a lot to us.

We hope to welcome you back for another safari adventure in the future!

Jordan Lister   –  
Germany DE
Visited: January 2023 Reviewed: Feb 20, 2023

Email Jordan Lister  |  20-35 years of age  |  Experience level: 2-5 safaris

The trip was really funny and exciting.
5/5

What a great trip to kenya and tanzania. Bencia africa adventure were very helpful, they really made our experience great. driver and guide were very friendly and they made sure that we were safe at every point. i would definitely recommend them.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you for sharing your wonderful experience! We're delighted to hear that your trip to Kenya and Tanzania was so enjoyable and that our team was able to make it memorable for you. It’s fantastic to know that our driver and guide provided you with the safety and friendliness you expected.

Your recommendation means a lot to us. We look forward to helping you with your future adventures!

Emvee   –  
United Kingdom UK
Visited: January 2023 Reviewed: Jan 17, 2023

Email Emvee  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent service and safari from Bencia
5/5

After a lot of research on safaris to Masai Mara and lake Nakuru I chose Bencia because they offered great value for money, they (Alfred) were very responsive and answered all my queries promptly and in detail. Susan from the team escorted and assisted us with purchasing a Sim card whilst our guide George escorted us to an ATM as requested before we departed. We opted for the luxury accommodation option which was great and the tour itself was amazing. George made us feel very comfortable in the vehicle and drove safely. He was punctual, reliable and knowledgeable about a lot of the animals we saw, trying his best to take us to areas where we could see lions, cheetah, etc. I would highly recommend Alfred and his team at Bencia.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you so much for your detailed and kind review! We’re delighted to hear that you found great value in our safari package and that Alfred, Susan, and George made your experience memorable. It’s wonderful to know that George’s expertise and our team’s assistance contributed to a smooth and enjoyable trip. We’re also glad that you enjoyed the luxury accommodations and the wildlife sightings.

Your recommendation means a lot to us. If you ever decide to return for another adventure, we’d be thrilled to assist you again!

Brenda   –  
United States US
Visited: November 2022 Reviewed: Dec 22, 2022

Email Brenda  |  50-65 years of age  |  Experience level: first safari

Excellent!
5/5

We did the 4 day safari to Maasai Mara and Lake Nakuru. Beautiful trip, great accommodations. Our guide George was excellent! I will definitely recommend this trip to friends! Very well done!

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your 4-day safari to Maasai Mara and Lake Nakuru. It’s fantastic to know that the accommodations met your expectations and that George made your experience special.

Your recommendation to friends means a lot to us. If you have any future travel plans, we’d be delighted to assist you again.

PETRONILA   –  
Kenya KE
Visited: October 2022 Reviewed: Nov 13, 2022

Email PETRONILA  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

We booked safari with our friends to Masai Mara,the safari was well organised by Bencia Africa Adventure,I real liked the accomodation and food also the game drive ..I can recommend this company 100%.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you for your glowing review! We’re delighted to hear that you and your friends had a fantastic experience on your Masai Mara safari. It’s wonderful to know that you enjoyed the accommodations, food, and game drives.

Your recommendation means a lot to us, and we’re grateful for your trust in Bencia Africa Adventure. If you have any more adventures in mind, we’d be thrilled to help plan them!

John   –  
Kenya KE
Visited: October 2022 Reviewed: Nov 11, 2022

Email John  |  20-35 years of age  |  Experience level: first safari

Masai Mara Lodge Safari: 2 Nights/3 Days
5/5

Am john I booked with Benicia Africa Adventure & Safaris a three days Maasai mara safari and I am happy about the whole process the staffs are so friendly, experienced, and caring from start and the experience was incredible, they exceeded my adventure expectation. The staff was always helpful, and prompt throughout the whole process. The trip was very well organized. Absolutely top-notch.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you so much for your wonderful review! We’re thrilled to hear that your three-day Maasai Mara safari exceeded your expectations. It’s great to know that our staff's friendliness, experience, and attentiveness made a positive impact on your trip.

Your kind words and feedback are greatly appreciated. If you ever plan another adventure, we’d be delighted to assist you again!

Victor   –  
Kenya KE
Visited: August 2022 Reviewed: Nov 11, 2022

Email Victor  |  20-35 years of age  |  Experience level: 2-5 safaris

The tour operators were so friendly and committed, I really enjoyed their services.
5/5

My experience was awesome. The services rendered were excellent. The drivers were timely and reliable. I felt I got the best services worth my expenditure. The tour was awesome and all I experienced all I needed.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you for your fantastic feedback! We're delighted to hear that you had an awesome experience and that our services met your expectations. It’s wonderful to know that the timeliness and reliability of our drivers, along with the overall tour, provided you with great value for your expenditure.

We’re glad you had a memorable experience and appreciate you taking the time to share it with us. If you have any future travel plans, we’d be thrilled to assist you again!

Lauren   –  
United States US
Visited: October 2022 Reviewed: Nov 8, 2022

Email Lauren  |  35-50 years of age  |  Experience level: over 5 safaris

Naivasha & Maasai Mara
5/5

I spent 1 night at Kongoni Lodge in Naivasha while visiting Hell’s Gate National park as well as experiencing a (separately paid) boat ride on Lake Naivasha. Both the lodging and the food at Kongoni Lodge were excellent!

I then spent 2 nights at Enkorok Camp in Maasai Mara. When checking in at Enkorok, my lodging was not as expected. I was paying a discounted rate, and because of this, Enkorok camp put me up in the manager’s room as opposed to a tented guest room. Enkorok claimed that another guest extended their stay last minute, and so they no longer had a tent for me and therefore had to give me the manager’s room. I contacted Bencia about this and both my driver (George) as well as Alfred (back in Nairobi) were immediate to act in solving this issue. I ended up getting a refund of 2/3 the price for that first night, due to the fact that I still ate the meals/stayed in the room, and Enkorok then set me up in the correct room for my second night. Bencia had also offered to find me another camp to stay that night, but that would’ve been more of a hassle, especially with timing. The food at Enkorok also was not great. Neither of these things are due to Bencia, and are instead attributed to the Enkorok camp itself. Bencia works with many other lodges and camps, but I was not impressed with Enkorok itself.

My driver, George, is amazing!! Alfred was just as helpful and accommodating while working from Nairobi. I had great experiences with both of them and during safari itself!

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you for your detailed feedback on your recent safari experience. We’re delighted to hear that Kongoni Lodge met your expectations with excellent lodging and food.

We’re sorry to hear about the issues you encountered at Enkorok Camp. While we’re glad that our team, including George and Alfred, was able to address the situation promptly and ensure you received a partial refund, it’s unfortunate that the camp did not fully meet your expectations.

We appreciate you bringing this to our attention, and we will definitely take your feedback into account as we continue to evaluate and partner with various lodges and camps to ensure the best experiences for our clients.

Thank you for your kind words about George and Alfred. It’s wonderful to know that their support and service added value to your trip. We hope to have the opportunity to assist you again in the future and provide you with an even better experience.

Majid   –  
Kenya KE
Visited: November 2022 Reviewed: Nov 8, 2022

Email Majid  |  65+ years of age  |  Experience level: 2-5 safaris

Very well organised.
5/5

We got very good service. The driver came on time and had very good knowledge of the park. We saw more animals than expected. Good value for money. Definitely we will come back. Majid and Asa

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with our service. It’s great to know that your driver was punctual and knowledgeable, and that you had the chance to see more animals than expected.

We look forward to welcoming you back for more amazing adventures in the future. If you have any specific requests or need assistance with planning your next trip, feel free to reach out to us anytime.

Tiffany   –  
Kenya KE
Visited: August 2022 Reviewed: Nov 8, 2022

Email Tiffany  |  35-50 years of age  |  Experience level: 2-5 safaris

Wonderful experience
5/5

I and other five friends we booked four days safari to Masai Mara, we were given a reasonable fair rate as per our budget. The driver picked us on time as we had agreed
Everything was well coordinated, the itinerary was carefully followed and well balanced.
We were able to see the big five through the guidance of our humble and cooperative driver. I therefore, honestly recommend the agency.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you so much for sharing your experience with us! We're delighted to hear that you and your friends enjoyed your four-day safari to Masai Mara and that everything was well-coordinated. It’s great to know that your driver was able to guide you to see the Big Five and that the itinerary met your expectations.

We truly appreciate your recommendation and look forward to assisting you with more memorable adventures in the future. If you have any additional feedback or need help with future plans, don’t hesitate to reach out.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 112
  • 4 star 8
  • 3 star 0
  • 2 star 2
  • 1 star 6
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