Reviews

Sort By: Date Most Helpful 41-50 of 112 Reviews
Miguel   –  
Spain ES
Visited: August 2022 Reviewed: Aug 19, 2022

Email Miguel  |  35-50 years of age  |  Experience level: first safari

Great agency, excellent guide and driver
5/5

Very formal agency in terms of collection from airport, payment and commuting.
Our guide and driver, Edwin and Joseph were excellent, they made our experience unique, we enjoyed much more than expected. Everything well scheduled. Thanks to Joseph instinct we could see ñus crossing the Mara River, an indescrivable moment that we never forgot. Thanks to Bencia for this unforgettable travel.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you so much for your kind words! We're thrilled to hear that Edwin and Joseph made your safari experience so memorable and that you enjoyed witnessing the Mara River crossing. It's fantastic to know that everything was well-scheduled and exceeded your expectations.

We appreciate your recognition of our efforts in ensuring a smooth and formal process from start to finish. Thank you for choosing Bencia Africa Adventure, and we look forward to the opportunity to welcome you on another adventure in the future!

Farshad   –  
Iran IR
Visited: August 2022 Reviewed: Aug 16, 2022

Email Farshad  |  35-50 years of age  |  Experience level: first safari

Professional teams, Great experience
5/5

Alfred tailor made 5 days safari for us (Masai Mara, Naivasha, Nakuru, Amboseli) and transfer to Diani Beach after that. our guide Paul was perfect, helpful and knowledgeable, I ask inquiry from lots of operators and they have best value for quality.
Recommended with no doubt

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you so much for your wonderful feedback! We're delighted to hear that Alfred's tailored safari met your expectations and that Paul provided excellent guidance throughout your trip. It’s great to know that our value and quality stood out among other operators.

We truly appreciate your recommendation and look forward to the opportunity to assist you with future adventures!

Beatriz   –  
Spain ES
Visited: August 2022 Reviewed: Aug 15, 2022

Email Beatriz  |  20-35 years of age  |  Experience level: first safari

Amazing adventure!!
5/5

We booked four days Safari with Bencia (3 nights/4 days MasaiMara+ Lake Nakuru) and the whole experience was really fascinating.
Communication with the company was very easy, and safari experience was superb. Our driver was Joseph and our cook was John. We think It might be very difficult to find two people as good as them and as professional as them to travel around Kenia.
Joseph did his best to show us all the animals in both Masai Mara and Lake Nakuru and John cooked for us delicious food and made us feel really special. He is so a nice man. Joseph is also so kind and friendly and tried to answer all questions we asked him. He is an amazing driver and the best at finding animals (we met the Big five!) Thank you very much Joseph and John. See you Soon Bencia!!!!

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you for sharing your amazing experience with us! We're thrilled to hear that Joseph and John made your safari to Masai Mara and Lake Nakuru truly unforgettable. It’s wonderful to know that their professionalism and dedication enhanced your adventure and contributed to meeting the Big Five.

We appreciate your kind words and your recognition of their efforts. We look forward to welcoming you back for another incredible journey with Bencia Africa Adventure!

Habib   –  
Kenya KE
Visited: August 2022 Reviewed: Aug 6, 2022

Email Habib  |  50-65 years of age  |  Experience level: 2-5 safaris

Very professional and friendly Staff
5/5

Me and my friends we had a bless time in Masai Mara. The Driver, the cook, the travel assistant, the owner were very professional and friendly. The Safari and Game drive was beautiful and what I liked the most is the customer service and how responsive and friendly the Staff are. Highly recommended. Thank you for the wonderful experience.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you so much for your kind words! We're delighted to hear that you and your friends had a fantastic time in Masai Mara. It's great to know that our team—driver, cook, travel assistant, and owner—contributed to making your safari experience memorable with their professionalism and friendliness.

We truly appreciate your recommendation and are thrilled that our customer service stood out. Thank you for choosing Bencia Africa Adventure, and we look forward to welcoming you on another adventure soon!

Kathleen   –  
Belgium BE
Visited: July 2022 Reviewed: Jul 31, 2022

Email Kathleen  |  35-50 years of age  |  Experience level: 2-5 safaris

Well organised
5/5

We really enjoyed our Bencia safari. Especially thanks to George (our driver and guide) and George (our excellent coock) the trip was an unforgettable experience, and we really enjoyed their company.
We saw the big five and experienced the great migration... a wonderfull experience.

Thanks George and George for the good care, we will never forget you!

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you for your wonderful feedback! We're thrilled to hear that your safari with Bencia Africa Adventure was unforgettable. It’s fantastic to know that George (your driver and guide) and George (your cook) made such a positive impact on your experience. Seeing the Big Five and witnessing the Great Migration is truly special, and we're glad you had such a memorable time.

We’ll be sure to pass along your thanks to both Georges. Your kind words mean a lot to us, and we look forward to welcoming you on another adventure in the future!

Ana Navarro   –  
Spain ES
Visited: July 2022 Reviewed: Jul 19, 2022

Email Ana Navarro  |  35-50 years of age  |  Experience level: first safari

Amazing staff
5/5

We have a great time with this Safari Agency. They are very professional. They take care of you as a mother would do. We have been extremely happy. Philip , the driver makes the best for us too see the animals and you will feel absolutely safe with him. Bernard is the teacher that you need when you're in the middle of the savanna. He takes care of you in all the details. George , the chef, cooks meals as you were in a good restaurant of Nairobi, even though you are in the middle of nowhere. And finally Mimo, who is the smile of Kenya, and will make you feel at home.
What's more for a very good price. We will choose this agency again in
If we travel again to Kenya. Thanks guys for everything.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024

Thank you so much for your glowing review! We're delighted to hear that you had such a memorable experience with us. It's wonderful to know that Philip, Bernard, George, and Mimo made your safari truly special. Their dedication and care are what make our safaris stand out, and your kind words about their efforts are greatly appreciated.

We’re thrilled that you felt well taken care of and enjoyed both the wildlife and the delicious meals. It’s our goal to provide a top-notch experience at a great value, and we’re glad we achieved that for you.

We look forward to the opportunity to welcome you back on another adventure in Kenya. Thank you once again for choosing us!

Ricardo   –  
United Arab Emirates AE
Visited: July 2022 Reviewed: Jul 12, 2022

Email Ricardo  |  35-50 years of age  |  Experience level: first safari

Very reliable and trusted
5/5

Great experience. Well organized safari with very friendly treatment and adjustable to personal necessities.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and found our safari well-organized and accommodating. It's our goal to provide friendly and flexible service to ensure each guest has a memorable adventure. We appreciate your trust in us and look forward to welcoming you on another journey in the future!

Naomi   –  
Netherlands NL
Visited: July 2022 Reviewed: Jul 6, 2022

Email Naomi  |  20-35 years of age  |  Experience level: first safari

Highly recommend
5/5

Initially I booked a 2 days/1 night safari to the Maasai Mara through WhatsApp (awesome and easy way to do it I must add) I was picked up on time by my fantastic guide, dropped off at BAAS offices to finalize my booking and for payment. Unfortunately (not really in the end) another of my tours got cancelled and I was convinced by the very helpful guys at BAAS to book an extra day, which I did. Best decision I made, because the second day we did a full day safari and we basically saw all the wildlife possible. Absolutely amazing experience with an even more amazing guide (some top notch driving was displayed). Overnight stay at the camp in “tents” was above expectations (hot showers and electricity). Also super flexible at fitting a safari tour to everyone’s needs, which sometimes makes it all a little chaotic (different agencies, companies use the same camp/guides to do the tour, so people might have different itineraries), but the guide was very flexible and wanted to give everyone the best possible safari experience, so we came to a decision as a group. Would definitely book with these guys again, highly recommend.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you for sharing your wonderful experience! We're delighted that you found booking through WhatsApp convenient and that our team could assist you with extending your safari. It sounds like the extra day made a big difference, allowing you to witness the incredible wildlife and enjoy a full day of adventure.

We're glad to hear that your stay at the camp exceeded expectations and that our guide provided top-notch service and flexibility to accommodate everyone's needs. It's great to know that you appreciated the teamwork and adaptability in ensuring the best possible experience for all guests.

Your recommendation means a lot to us, and we look forward to welcoming you back for another amazing safari adventure in the future!

lu.zuniga.autora   –  
Costa Rica CR
Visited: May 2022 Reviewed: May 19, 2022

Email lu.zuniga.autora  |  20-35 years of age  |  Experience level: first safari

Efficient and cooperative
5/5

Hi, I'm from Costa Rica.
The customer service from this company was wonderful. They always cared about every detail.
Through WhatsApp, the managers of the company follow up on you, but it is not necessary because everything happens as agreed.
My guide was George, who was always on the lookout until he opened the door for me. We made some changes to the itinerary based on how tired we were, but all agenda items were always met (just order changes).
Despite it being low season, we saw all five big animals.
I chose the budget option, so the accommodations weren't luxurious, but they have what it takes to sleep and leave the next day.
I recommend you bring:
Water and additional snacks (it is a long trip).
Mosquito repellent.
Disinfectant wipes to clean the sandals that they give you in the bathrooms (they can also be used to clean the toilet bowl in public bathrooms).
Paper tissues in case you have to go to the bathroom in the park (we are in the middle of the jungle, so there are no restrooms).
If you are picky, like me, you can bring your own cloth or towel, because the ones in the lodges don't look so new.
Mask to cover the light (if you sleep in tents, it will be dark, but if it is a hotel, light can enter).
Thank you Alfred, George and John, I was really happy during my trip. I hope you can have more clients from Costa Rica and Latin America in the future. You will enjoy it too.

(automatic translation from Spanish)

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you for your detailed and thoughtful review! We're thrilled to hear that you had a wonderful experience and appreciated the attentive customer service from our team. It's great to know that George provided excellent care and flexibility throughout your journey, ensuring a smooth and enjoyable safari.

We're glad you could witness the Big Five, even during the low season, and that our budget accommodations met your needs. Your practical tips for future travelers are invaluable and will surely help others prepare for their adventure.

Thank you for your kind words to Alfred, George, and John. We hope to welcome more travelers from Costa Rica and Latin America, and we look forward to providing them with an equally memorable experience. We appreciate your recommendation and look forward to seeing you again!

Meli   –  
France FR
Visited: March 2022 Reviewed: Apr 7, 2022

Email Meli  |  20-35 years of age  |  Experience level: 2-5 safaris

Very good trip with bencia
5/5

Everything was ok, the tour operator, the guide, the organisation, the safari. Thank you.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you for your review! We're pleased to hear that you had a great trip and that everything met your expectations, from the tour operator and guide to the overall organization and safari experience. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another adventure in the future!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 112
  • 4 star 8
  • 3 star 0
  • 2 star 2
  • 1 star 6
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