The Bencia Africa dedicated Team
Bencia Africa Adventure & Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2007)
- Member Of:
- KWS, KTB, ECO -Tourism, TRA & KATO-member
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $55 to $325 per person per day (USD, excl. int'l flights)
Reviews
IR
Email Farshad | 35-50 years of age | Experience level: first safari
Professional teams, Great experience
Alfred tailor made 5 days safari for us (Masai Mara, Naivasha, Nakuru, Amboseli) and transfer to Diani Beach after that. our guide Paul was perfect, helpful and knowledgeable, I ask inquiry from lots of operators and they have best value for quality.
Recommended with no doubt
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you so much for your wonderful feedback! We're delighted to hear that Alfred's tailored safari met your expectations and that Paul provided excellent guidance throughout your trip. It’s great to know that our value and quality stood out among other operators.
We truly appreciate your recommendation and look forward to the opportunity to assist you with future adventures!
ES
Email Miguel | 35-50 years of age | Experience level: first safari
Great agency, excellent guide and driver
Very formal agency in terms of collection from airport, payment and commuting.
Our guide and driver, Edwin and Joseph were excellent, they made our experience unique, we enjoyed much more than expected. Everything well scheduled. Thanks to Joseph instinct we could see ñus crossing the Mara River, an indescrivable moment that we never forgot. Thanks to Bencia for this unforgettable travel.
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you so much for your kind words! We're thrilled to hear that Edwin and Joseph made your safari experience so memorable and that you enjoyed witnessing the Mara River crossing. It's fantastic to know that everything was well-scheduled and exceeded your expectations.
We appreciate your recognition of our efforts in ensuring a smooth and formal process from start to finish. Thank you for choosing Bencia Africa Adventure, and we look forward to the opportunity to welcome you on another adventure in the future!
Email Nacho | 20-35 years of age | Experience level: first safari
Excellent. We could enjoy both parks at all. Perfect tourist guide and chef. I will do it again with
Excellent. We could enjoy both parks at all. Perfect tourist guide and chef. I will do it again with this company and Felipe and John
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and enjoyed both parks. Felipe and John are indeed fantastic, and we're glad they made your trip so memorable. We look forward to welcoming you back for another adventure with us!
ES
Email Sandra | 35-50 years of age | Experience level: over 5 safaris
Excellent
Great experience with our driver George and our Spanish-speaking guide Gotfry.
Charming, friendly, always with a smile, willing, two wonderful people and excellent professionals.
100% recommended.
(automatic translation from Spanish)
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you so much for your wonderful feedback! We’re thrilled to hear that George and Gotfry made your experience memorable with their charm and professionalism. We’re proud to have such dedicated team members and appreciate your high recommendation.
If you ever plan another adventure, we’d be delighted to assist you again. Thanks for choosing Bencia Africa Adventure & Safaris!
ES
Email Bárbara | 20-35 years of age | Experience level: first safari
Highly recommended
Bencia was very professional since the beginning.
Since the moment they picked us up in the hotel, until the last minute of the safari.
The driver was really good and the guide so kind.
I trully recommend the agency.
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you for your kind words! We’re delighted to hear that you found our service professional from start to finish and that our driver and guide contributed to a positive experience. Your recommendation means a lot to us.
If you have any future travel plans or need assistance, please don’t hesitate to reach out. We’d be thrilled to help make your next adventure just as enjoyable.
RS
Email Anika and Lasana | 50-65 years of age | Experience level: 2-5 safaris
Bencia is customer focused, flexible, resourceful tour operator with a spirit of adventure!
We booked the tour almost a year ahead and many things changed in the meantime.
Bencia was super flexible, changed the dates accordingly and made sure our experience remains the best possible.
From the moment they picked us up it was one stunning road trip customised to us as a couple.
We saw big 5 in 6 days, toured the most amazing parks and enjoyed the companynof our driver and guide Joseph, who was absolutely brilliant and caring all the way.
Loved it! Thank you Bencia for our Kenya adventure!
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us was so memorable and that Joseph provided you with exceptional service throughout your journey.
It's great to know that our flexibility and customization helped make your road trip special and that you enjoyed seeing the Big Five and exploring the amazing parks. Your kind words are much appreciated, and we're delighted that you loved your Kenya adventure.
If you have any more travel plans or need assistance in the future, we’d be more than happy to help. Thank you once again for choosing Bencia Africa Adventure!
Email Tiffany | 35-50 years of age | Experience level: 2-5 safaris
Wonderful experience
I and other five friends we booked four days safari to Masai Mara, we were given a reasonable fair rate as per our budget. The driver picked us on time as we had agreed
Everything was well coordinated, the itinerary was carefully followed and well balanced.
We were able to see the big five through the guidance of our humble and cooperative driver. I therefore, honestly recommend the agency.
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you so much for sharing your experience with us! We're delighted to hear that you and your friends enjoyed your four-day safari to Masai Mara and that everything was well-coordinated. It’s great to know that your driver was able to guide you to see the Big Five and that the itinerary met your expectations.
We truly appreciate your recommendation and look forward to assisting you with more memorable adventures in the future. If you have any additional feedback or need help with future plans, don’t hesitate to reach out.
Email Majid | 65+ years of age | Experience level: 2-5 safaris
Very well organised.
We got very good service. The driver came on time and had very good knowledge of the park. We saw more animals than expected. Good value for money. Definitely we will come back. Majid and Asa
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with our service. It’s great to know that your driver was punctual and knowledgeable, and that you had the chance to see more animals than expected.
We look forward to welcoming you back for more amazing adventures in the future. If you have any specific requests or need assistance with planning your next trip, feel free to reach out to us anytime.
US
Email Lauren | 35-50 years of age | Experience level: over 5 safaris
Naivasha & Maasai Mara
I spent 1 night at Kongoni Lodge in Naivasha while visiting Hell’s Gate National park as well as experiencing a (separately paid) boat ride on Lake Naivasha. Both the lodging and the food at Kongoni Lodge were excellent!
I then spent 2 nights at Enkorok Camp in Maasai Mara. When checking in at Enkorok, my lodging was not as expected. I was paying a discounted rate, and because of this, Enkorok camp put me up in the manager’s room as opposed to a tented guest room. Enkorok claimed that another guest extended their stay last minute, and so they no longer had a tent for me and therefore had to give me the manager’s room. I contacted Bencia about this and both my driver (George) as well as Alfred (back in Nairobi) were immediate to act in solving this issue. I ended up getting a refund of 2/3 the price for that first night, due to the fact that I still ate the meals/stayed in the room, and Enkorok then set me up in the correct room for my second night. Bencia had also offered to find me another camp to stay that night, but that would’ve been more of a hassle, especially with timing. The food at Enkorok also was not great. Neither of these things are due to Bencia, and are instead attributed to the Enkorok camp itself. Bencia works with many other lodges and camps, but I was not impressed with Enkorok itself.
My driver, George, is amazing!! Alfred was just as helpful and accommodating while working from Nairobi. I had great experiences with both of them and during safari itself!
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you for your detailed feedback on your recent safari experience. We’re delighted to hear that Kongoni Lodge met your expectations with excellent lodging and food.
We’re sorry to hear about the issues you encountered at Enkorok Camp. While we’re glad that our team, including George and Alfred, was able to address the situation promptly and ensure you received a partial refund, it’s unfortunate that the camp did not fully meet your expectations.
We appreciate you bringing this to our attention, and we will definitely take your feedback into account as we continue to evaluate and partner with various lodges and camps to ensure the best experiences for our clients.
Thank you for your kind words about George and Alfred. It’s wonderful to know that their support and service added value to your trip. We hope to have the opportunity to assist you again in the future and provide you with an even better experience.
Email Victor | 20-35 years of age | Experience level: 2-5 safaris
The tour operators were so friendly and committed, I really enjoyed their services.
My experience was awesome. The services rendered were excellent. The drivers were timely and reliable. I felt I got the best services worth my expenditure. The tour was awesome and all I experienced all I needed.
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 29, 2024Thank you for your fantastic feedback! We're delighted to hear that you had an awesome experience and that our services met your expectations. It’s wonderful to know that the timeliness and reliability of our drivers, along with the overall tour, provided you with great value for your expenditure.
We’re glad you had a memorable experience and appreciate you taking the time to share it with us. If you have any future travel plans, we’d be thrilled to assist you again!